Standard Room, 2 Queen Beds | Desk, laptop workspace, soundproofing, iron/ironing board

Reviews of Super 8 by Wyndham West Fargo Main Ave ND

2 out of 5
Super 8 by Wyndham West Fargo Main Ave ND
825 East Main Ave., Main Ave 2 miles West of I-29, West Fargo, ND

Reviews

7.0

Good

Rating 10 - Excellent. 84 out of 435 reviews" "
Rating 8 - Good. 160 out of 435 reviews" "
Rating 6 - Okay. 107 out of 435 reviews" "
Rating 4 - Poor. 52 out of 435 reviews" "
Rating 2 - Terrible. 32 out of 435 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is older but very well maintained. Rooms look like they have fresh paint and new flooring. Immaculately clean and the bed was very comfy. Parking is limited
Stayed 1 night in Apr 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the outside, the place didn't look like much. In fact, it seemed a bit seedy. The parking lot was tight and difficult to get into. Once I went into the lobby, it looked a bit shabby. There we patches on the wall. But, the lady at the check-in counter was very nice, warm and welcoming. I got to the room and was definitely impressed. It had recently been renovated. All the furniture and fixtures had recently been replaced. The bed was comfortable. The walls had been repainted. It was clean. The room was much more than I expected and I was definitely happy with it. So, even if it looks a bit shabby on the outside, the room made up for it, for sure.
Stayed 1 night in Apr 2024

8/10 Good

kenny

Liked: Cleanliness, staff & service, property conditions & facilities
We got a good night's sleep and the staff were helpful. There's a locked door between rooms like many old motels that might as well have been a curtain for all the noise it allowed through. The people next door talked until late. They weren't particularly noisy, but it was still loud. Their 5:20am alarm sounded like it was next to my bed. In our travels across the country this motel gave the worst first impression, but it was actually clean inside and efforts were obviously being made to keep it up. We paid the same as all the other motels we've stayed in so Fargo must be an expensive location because this motel seems a couple notches below our usual stay. I would stay again since it was clean and friendly I don't want to spend another $50. We could tolerate the level of noise. They sounded like a nice family having conversation, but with the door between us open instead of sealed shut. It could easily have been a bad experience. Also parking is tight and I worried about our car because we left items visible inside and the car at the end of the lot, but it was fine in the morning.
Stayed 1 night in Apr 2024

8/10 Good

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

james

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was so comfortable. Bedding very clean, will come back!’
Stayed 1 night in Feb 2024

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We had a nice stay, clean rooms, courteous staff, and decent continental breakfast. Was priced in our budget. Not disappointed!
Stayed 1 night in Jan 2024

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and clean, for the price is worth it
Stayed 1 night in Jan 2024

10/10 Excellent

garth, Knoxville

Liked: Cleanliness, staff & service, property conditions & facilities
My room 104 was great! New floors and very clean. Yes I can see parking maybe an issue… other than that it’s perfect!
Stayed 1 night in Jan 2024

2/10 Terrible

Philippe

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I forgot my blanket there inside in the morning and came back around noon, they took it and denied that they didn’t see it. I was so upset to see that in short period of time they could steal my stuff inside.
Stayed 2 nights in Jan 2024
Response from JRP on Jan 12, 2024
Dear Philippe, Thank you for taking your time out to review your stay at the Super 8 West Fargo. We are sorry to hear you had an issue during your stay, we did not take your micro fleece blanket we use duvets. Housekeeping did pick it up and it was in the washer so you can pick it up whenever you like. We are sincerely sorry for the inconvenience. Sincerely,JRP

10/10 Excellent

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employee that checked me in was very friendly and helpful.
Stayed 1 night in Dec 2023

8/10 Good

Jack

Traveled with family
Liked: Staff & service, room comfort
Better than it appeared
We were down to three hotels with a few rooms left in each. Room was good sized but there were cosmetic issues like wall base being separated from the wall. Tub drain plug would leak so it drained about half as fast as the tub filled.
Stayed 1 night in Nov 2023
Response from JRP on Nov 20, 2023
Dear Jack, Thank you for taking your time out to review your stay at the Super 8 West Fargo, ND. Please accept our sincere apologies for the baseboard and the tub drain. We will take care of that. Sincerely,JRP

8/10 Good

William, Red Rock

Liked: Staff & service
Stayed 2 nights in Sep 2023
Response from JRP on Sep 4, 2023
Dear William,Thank you for taking your time out to review your stay at the Super 8 West Fargo, ND. We would also like to thank you for your great review. We look forward to accommodating you in the future. Sincerely, JRP

8/10 Good

Sydney

Traveled with family
Liked: Staff & service
Parking is limited and crowded. Room is neat and clean, motel is older but somewhat upgraded. 2 star rating.
Stayed 1 night in Aug 2023
Response from JRP on Aug 31, 2023
Dear Sydney,Thank you for taking your time out to review your stay at the Super 8 West Fargo, ND. Please accept our sincere apology for the limited parking we are working on the lot and should have it completed soon. Sincerely,JRP

4/10 Poor

Tammy Jo

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Very scetchy area. Hotel in poor condition. Parking lot is very unsafe, not enough parking spots so people oarking everywhere. Poor lighting. Hallways are in poor condition, walls are kacking paint, doors in poor condition, chipped wood, doors did not lick properly. Breakfast tables were briken and loose. Wyndham shouldbe ashamed of having their name attached to this property.
Stayed 1 night in Aug 2023

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking
Stayed 1 night in Aug 2023
Response from JRP on Aug 20, 2023
Dear Roger, Thank you very much for taking your time out to review your stay at the Super 8 West Fargo, ND. We are delighted you enjoyed your stay. Please accept our sincere apologies for the limited parking, we will have the lot completed in 7-8 days.Sincerely, JRP

10/10 Excellent

Kim

Traveled with partner
Liked: Amenities
Great location very close to Yellowstone and we were very pleased with the complimentary breakfast ( so much to chose from) . We highly recommend the hotel
Stayed 1 night in Aug 2023

8/10 Good

Nancy (NAN)

Stayed 1 night in Jul 2023
Response from JRP on Jul 31, 2023
Dear Nancy (NAN), Thank you for taking the time to tell us about your experience at Super 8 by Wyndham West Fargo Main Ave ND. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,JRP

4/10 Poor

randy

Traveled with partner
Disliked: Property conditions & facilities
Small bathroom. No hot breakfast. Limited parking.
Stayed 1 night in Jul 2023
Response from JRP on Jul 31, 2023
Dear randy,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham West Fargo Main Ave ND. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,JRP

2/10 Terrible

Carl

Disliked: Cleanliness, staff & service, property conditions & facilities
Very overpriced (over max set by Wyndham). Very questionable area.
Stayed 5 nights in Jul 2023
Response from JRP on Jul 31, 2023
Dear Carl,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham West Fargo Main Ave ND. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,JRP

6/10 Okay

John

Business traveler
Liked: Staff & service
Sketchy outside and in halls, but updated room
The room itself looked like it had been recently remodeled and was very comfortable. Unfortunately, the hallway and carpet were in terrible condition. Combine that with the poor condition of the parking lot, the haphazard way cars were parked, and the general area, it felt extremely sketchy as I walked to the room. If the room had not been such good shape, I would have left and demanded a refund.
Stayed 3 nights in Jul 2023
Response from JRP on Jul 31, 2023
Dear John,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham West Fargo Main Ave ND. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,JRP

2/10 Terrible

Bryan

Stayed 1 night in Jul 2023
Response from JRP on Jul 31, 2023
Dear Bryan,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham West Fargo Main Ave ND. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,JRP

6/10 Okay

KRIS

Traveled with partner
Disliked: Property conditions & facilities
This place needs major, major updating!! Area around the building was disgusting.
Stayed 1 night in Jul 2023

4/10 Poor

Kevin

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Not staying again. Once n Done.
No Parking. Hallways dirty. No up keep Wyndham should be ashamed. But corps don’t care.
Stayed 1 night in Jul 2023
Response from JRP on Jul 31, 2023
Dear Kevin,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham West Fargo Main Ave ND. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,JRP

10/10 Excellent

Jon

Stayed 1 night in Jun 2023
Response from JRP on Jul 31, 2023
Dear Jon,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham West Fargo Main Ave ND. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,JRP

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, very comfortable bed, very friendly and accommodating staff. Thank you.
Stayed 1 night in May 2023
Response from JRP on May 23, 2023
Dear Dustin,Thank you very much for taking your time to review your stay at the Super 8 West Fargo, ND. We would also like to thank you for your wonderful review. We are delighted you found our clean and comfortable. We do look forward to accommodating you in the future.

6/10 Okay

Nancy

Stayed 2 nights in May 2023
Response from JRP on Jun 12, 2023
Dear Nancy, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham West Fargo Main Ave ND. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,JRP, GM

2/10 Terrible

Christian

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Smelled like cigarette smoke and was extremely dirty.
Stayed 1 night in Apr 2023
Response from JRP on Apr 27, 2023
Dear Christian,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham West Fargo Main Ave ND. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was less than satisfactory. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,JRP

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was disgusting. Half the things didn't work and the other half made loud noises. Didn't even stay the night
Stayed 1 night in Mar 2023
Response from JRP on Apr 2, 2023
Dear Ryan,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham West Fargo Main Ave ND. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was less than satisfactory. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,JRP, GM

10/10 Excellent

Tito

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from JRP on Mar 29, 2023
Dear Tito,Thank you for taking your time out to review your stay at the Super 8 West Fargo, ND. We would also like to thank you for your wonderful review and are extremely happy you enjoyed your stay with us. We do look forward to accommodating you in the future. Sincerely,JRP

8/10 Good

Ellis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just poor situation with respect to ice & snow in parking areas.
Stayed 1 night in Mar 2023
Response from JRP on Mar 21, 2023
Dear Ellis, Thank you for taking your time out to review your stay at the Super 8 West Fargo, ND. Please accept our sincere apology for ice and snow in our lot. We do hope to see you again. Sincerely, JRP

4/10 Poor

thomas

Stayed 1 night in Feb 2023
Response from JP on Mar 13, 2023
Dear Thomas, Thank you for taking the time to share your feedback and for staying with us. We appreciate when a guest lets us know when we are doing things right and where we can use some improvement. Your comments will be shared with the hotel team. We hope you will stay with us again the next time your travels bring you back to West Fargo.

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from JP on Mar 9, 2023
Dear Jerry, Thank you for taking your time out to review your stay at the Super 8 West Fargo, ND. We would also like to thank you for your wonderful review and are delighted you enjoyed your stay with us. We do look forward to seeing you again.Thank you, JP

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from JRP on Jan 24, 2023
Dear Keith,Thank you for taking your time out to review your stay at the Super 8 West Fargo, ND. We would like to thank you for your great review, we truly appreciate your feedback. We do look forward to accommodating you again in the future. Thank you & Safe Travels.

10/10 Excellent

Ashley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great!
Stayed 2 nights in Nov 2021
Response from JP on Nov 9, 2021
Dear Ashley, Thank you for taking your time out to review your stay with us at the Super 8 West Fargo, ND. We are delighted you enjoyed your stay and have a positive experience with our staff. We do hope to accommodate you again in the future. Thank you and Safe Travels.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
We had a nice stay. Easy check in, room was clean. We did not even try to have breakfast so we can't rate that. There was no problem with our stay.
Stayed 1 night in Oct 2021
Response from JP on Oct 5, 2021
Dear Sharon, Thank you for taking your time to review your stay at the Super 8 West Fargo, ND. We would also like to thank you for your great review and are delighted you enjoyed your stay with us. We do look forward to serving you in the future. Thank and safe travels.

8/10 Good

nonon

Traveled with group
Liked: Cleanliness
Understaffed, limited parking space, creepy hallway
Stayed 1 night in Sep 2021
Response from JP on Sep 21, 2021
Dear nonon, Thank you for taking your time out to review your stay at the Super 8 West Fargo, ND. Please accept our sincere apologies for any inconveniences caused during your stay. We are going to remodel all our public areas and rooms this fall and do hope you give us another chance to see the improvements next year. Thank you and safe travels.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glad we found this one!
Fabulous stay! Room was updated with comfortable bed and laminate flooring. Super quiet too!
Stayed 1 night in Sep 2021
Response from JP on Sep 8, 2021
Dear Brenda, Thank you for taking your time out to review your stay at the Super 8 West Fargo, ND. We would also like to thank you for your great review. We have remodeled a couple of rooms to see how it works out and we have had great responses. We will be updating all our rooms this fall as the one you stayed in. Thank you for staying with us and safe travels.

10/10 Excellent

Tabatha

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will have to say the people working here are awesome. They get us our preferred room whenever they can, and put up with all our special requests. See you next time!!!
Stayed 1 night in Aug 2021
Response from JP on Sep 1, 2021
Dear Tabatha, Thank you for taking your time out to review your stay at the Super 8 West Fargo, ND. We are delighted you enjoy your stay with us and it’s always great to have you. Thank you and safe travels.

10/10 Excellent

Tabatha

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We come to Fargo for appointments, we stay over night. We have stayed in quite a few hotels around the area. This Super 8 has wonderful clerks. Very friendly and willing to please. The location is quite central to the different clinics I go to. The price is budget friendly and the area of town isn't horrible. This will be our go-to hotel. See you next time! Tabatha
Stayed 1 night in Aug 2021
Response from JP on Aug 28, 2021
Dear Tabatha, Thank you for taking your time to review your stay at the Super 8 West Fargo, ND. We would like to thank you for your great review. We are delighted you enjoyed your stay with us and will be staying with us in the future. Thank you and stay safe.

6/10 Okay

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
I liked the key system and the front door motion system. I liked the beds the room walls. The outside appearance could use an update. The front desk area and lounge area could be updated. The halls and stairwells could be updated.
Stayed 1 night in Aug 2021
Response from JP on Aug 22, 2021
Dear Anonymous, Thank you for taking your time to review your stay at the Super 8 West Fargo, ND. Please accept our sincere apology for you less than satisfactory experience. We are going to be fully updating our property this fall and do hope you will give us another try. Thank you.

10/10 Excellent

Tabatha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveler

Business traveler
Disliked: Amenities, property conditions & facilities
Nothing
Stayed 3 nights in Jul 2021
Response from JP on Jul 23, 2021
Dear Anonymous, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham West Fargo Main Ave ND. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that negative experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, JP

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop for a quick stay
Check in was quick and easy. Hotel was clean and quiet. Front desk staff were super attentive and friendly. We only stayed one night but it was the perfect spot for a break on our trip. Close to plenty of restaurants and stores too.
Stayed 1 night in Jul 2021
Response from JP on Jul 4, 2021
Dear Anonymous, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham West Fargo Main Ave ND. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our rooms clean, comfortable and quiet. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
We stayed three days over Thursday Friday and Saturday and there was never a lick of breakfast downstairs
Stayed 3 nights in Jun 2021
Response from JP on Jun 27, 2021
Dear Anonymous, Thank you for taking your time out to review your stay at the Super 8 West Fargo, ND. We do apologize for not having our usual breakfast but we do have coffee and juice between the hours of 6-10am. Thank you.

2/10 Terrible

Verified traveler

Stayed 1 night in Jun 2021
Response from JP on Jul 23, 2021
Dear Anonymous, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham West Fargo Main Ave ND. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that negative experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, JP

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2021
Response from JP on Jun 5, 2021
Dear Carol, Thank you for taking your time to review your stay at the Super 8 West Fargo, ND. We would also like to thank you for your kind review. We are delighted you enjoyed your stay and do hope to see you again. Thank you.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
The room was nice and clean and quiet.
Stayed 2 nights in May 2021
Response from JP on Jun 4, 2021
Dear Anonymous, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham West Fargo Main Ave ND. It is always a pleasure to receive positive feedback. We are delighted to hear you found our rooms clean and quite. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. JP

4/10 Poor

John

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was dark and dated. Sink cracked. The a/c was loud. The only things that I liked was the TV and the bed.
Stayed 1 night in May 2021
Response from JP on May 25, 2021
Dear John, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham West Fargo Main Ave ND. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that negative experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,