Ratings based on 841 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
96% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Posted Aug 28, 2015
Quite competitive condition in view of the price offered..
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 28, 2015
Nice & pleasant, though under construction when we were there.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2015
Big room, nice common areas, room was a little run down
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 22, 2015
The only concern I had was that the room was non smoking, but it seemed to smell like smoke, possibly coming through a vent, and the stairway smelled like smoke was well.
3 out of 5
by A verified traveler

Posted Aug 10, 2015
Building is very old. AC didn't work properly in the room
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok for one night

Posted Aug 4, 2015
Ice bucket full of water, bathroom fan broken made horrible noise, air conditioning loud made it difficult to sleep
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago Area

Good hotel, good area, close to what we wanted

Posted Jul 28, 2015
Pros: Location, price and comfort.
Location: Didn't visit nearby attractions other than eateries. Went to Henry Ford Museum and Greenfield Village.
Arrived late but the staff held our room for us. Very courteous staff. One hiccup was a clogged drain in tub. Called desk and they IMMEDIATELY took care of it. Cleaning crew did excellent job over the two days we were there. Ample towels, etc. Price was just right for our three person family.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis

Great when visiting Detroit

Posted Jul 26, 2015
Hotel and room was very clean. Hotel staff was awesome, they made my stay one the best I've had. Will stay here next time I visit.
Comment from Hotel Management
Jul 29, 2015 by Gary, Hotel Management
Thank you, we look forward to seeing you again
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Fine place to stay for business travel

Posted Jul 24, 2015
Stayed 2 nights. Clean but a little tired looking in some maintenance items. nothing big just small details. Staff are very friendly and helpful. I will stay there again.
1 out of 5
by A verified traveler

Dirty, Run-down, Noisy

Posted Jul 22, 2015
Dirty, run-down, noisy. We were supposed to stay 14 nights, but only lasted 6. The last night we had to complain 5 times (and were up until 230a) because our upstairs neighbor was loudly talking on the phone...so loud we could hear the cell phone side of the conversation too. Only on our 5th call to the front desk did they seem to do anything about it. When we first got there, the staff was super helpful and friendly, but not that night. Since it was already dirty and run-down, the noise thing put us over the edge. It's cheap, but for a reason. Moved to the Staybridge in Novi and that was fantastic.
Comment from Hotel Management
Jul 28, 2015 by Rosemary, Hotel Management
Thank you for taking the time to provide us with the details of your stay. We apologize that your experience was anything less than satisfying. We regret that the condition of our facility and the service you received from the staff were disappointing, and we are working diligently on these areas in order to improve the satisfaction of our future guests. We thank you for your time, and hope you get the chance to stay with us again so we get the opportunity to restore your faith in our hotel.