Ratings based on 107 Verified Reviews

4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Maine

Perfect Spot in Rural New Mexico

Posted Mar 18, 2017
Pros: Everything as it should be.
Location: Lots of services nearby in town. Great historical areas around (Chaco NM, especially).
Rolled into town after dark and was so pleasantly surprised with the BW Territorial Inn. Great staff, lovely locally-inspired decor and comfortable/quiet rooms. Nice breakfast bar in A.M.
5 out of 5
by Andrea

Very nice hotel and Great staff.

Posted Jan 10, 2017 on Hotels
We only stayed one night but the staff was very nice and the room and breakfast was great.
5 out of 5
Recommended
for Everyone
by A verified traveler

This is an unexpectedly nice hotel in northern NM.

Posted Dec 8, 2016
Check in and service in this hotel is very good. Staff is professional, courteous and helpful.
1 out of 5
by A verified traveler

Bed bugs

Posted Nov 6, 2016 on Hotels
Hotel Looks nice and clean but it's not room and bed is full of bed bugs never staying in a best Western again, to be a best western i expected to be a clean environment but sadly it's not. Think twice about staying in this hotel.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 23, 2016 on Hotels
5 out of 5
by A verified traveler

Friendly staff, clean, and safe.

Posted Oct 18, 2016 on Hotels
After a long road trip to from Texas to Idaho/Utah and back, we stayed coming and returning to home. Very pleased with the staff, polite, friendly. Highly recommend a stay here.
5 out of 5
Recommended
for Everyone
by A verified traveler from utah

Posted Oct 15, 2016
Very comfortable and clean, reasonable price. Would stay in another Best Western.
5 out of 5
Recommended
for Everyone
by A verified traveler from dayton ohio

A really convenient location at a reasonable price

Posted Oct 9, 2016
Location: Perfect location on US 550
We were visiting the 4 Corners and this hotel was in a convenient location on the way back to the Albuquerque balloon fiesta. A really good breakfast included and the pool was lovely and warm with a hot tub too. The price was reasonable and the check in lady was awesome cheerful bubbly and helpful. A really good stay
4 out of 5
Recommended
for Everyone
by A verified traveler from Wyoming

Quiet and middle of town.

Posted Oct 6, 2016
Pros: Located conveniently in middle of town. Bed was comfortable. Back of hotel there is a school that has an accessible walk path.
Cons: King suite does not have a tub.
Location: East end of Berg Park is only a mile south which has a great riverwalk and bike route.
Floor hallways are not wide -- watch walls when using luggage cart. The staff were friendly. The continental b'fast was okay--go early to avoid being disappointed by lack of choices -- food staff consisted of one person.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 5, 2016 on Hotels