Ratings based on 266 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Pretty good for the price

Posted Apr 16, 2017
I wish we would have known the pool was not open. Staff was very friendly
Comment from Hotel Management
Apr 21, 2017 by Angie W. , Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great day.
4 out of 5
Recommended
for Everyone
by A verified traveler from nm

Nice hotel

Posted Mar 28, 2017
Good place to visit, nice hotel good staff good food for breakfast good museums and aquatic center.
Comment from Hotel Management
Mar 31, 2017 by Angie W. , Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great day,
4 out of 5
Recommended
for Everyone
by A verified traveler from New Mexico

Fun vacay

Posted Mar 28, 2017
Museums for kids aquatic center amazing 45 mins to Durango. Mall small but good sales
Comment from Hotel Management
Mar 29, 2017 by Angie W. , Hotel Management
Thank you for giving us such a nice feedback, we appreciate and value your feedback. So happy that you got to visit Durango well you were here.
4 out of 5
Recommended
for Everyone
by A verified traveler from new mexico

Good

Posted Mar 25, 2017
Bed horrible to stiff for my liking,Sheets stained and blanket ripped other wise ok room had to wait on breakfast which wasn't cool
Comment from Hotel Management
Mar 31, 2017 by Angie W. , Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
4 out of 5
Recommended
for Other
by A verified traveler

Posted Mar 5, 2017
Cons: Communication between expedia and the hotel. I was suppose to be put in a room that had a handicapped bathroom...I was not. That was very difficult
Location: There is so much to do in the area, more than I knew before going up there.
The staff really sets this hotel into a an excellent category. They went above and beyond and were entirely professional. From the ladies serving the breakfast to the front desk/management to those who work in the rooms.
Comment from Hotel Management
Mar 7, 2017 by Angie W. , Hotel Management
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you, hope to see you again!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 4, 2017
The shower the water keep coming out on the side and the whole floor in restroom was wet over everything was good
Comment from Hotel Management
Mar 6, 2017 by Angie W. , Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 28, 2017
Pet friendly, safe, quiet part of town. Staff was helpful and friendly. Quick over night stop, if I travel through here again, I'd stay again.
4 out of 5
by Mary

Mitzi

Posted Jan 20, 2017 on Hotels
The room is always nice and clean. Staff very friendly especially the breakfast staff. Will definitely stay there again. Feel safe at this hotel traveling as a single female.
5 out of 5
by A verified traveler

Exellent hotel

Posted Jan 1, 2017 on Hotels
Everything was perfect.
5 out of 5
by A verified traveler

EXCELLENT STAY!!

Posted Dec 27, 2016 on Hotels
Our stay at the Comfort Inn in Farmington, NM was EXCELLENT! When we first arrived, our plans were for 2 only... when the plans changed and we were expecting more, the staff was so kind and accommodating, and upgraded our room to a much more spacious room. All the staff was very kind and helpful. We would stay here again, and would recommend it to all!