Ratings based on 236 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from US

Smelly

Posted Nov 26, 2016
Our room smelled and we thought it was our swimming stuff but we are pretty certain it was the heater. It smelled like wet socks. GROSS!
Comment from Hotel Management
Nov 28, 2016 by Kim, Hotel Management
Sarah, I am so sorry. I don't know what would be in heater to smell but I will have it checked out right away! Please feel free to let the desk know anytime if you have a problem, we are more than happy to help. Happy Holidays to all! Kim Seward, GM
3 out of 5
Recommended
for Everyone
by A verified traveler

It's not a suite

Posted Nov 26, 2016
Pros: Friendly staff, comfortable room. great breakfast, convenient location
Cons: Don't call a room a suite and take a look at the sofa beds.
Location: We were visiting family
To me a suite is at least two rooms, not a large room with a sofa bed. Tthe king bed was very comfortable. When we folded out the sofa bed the mattress had holes in the bottom and food crumbs on the top. We didn't use it and the three of us shared the one bed. The staff was great, the hotel facilities were very nice. The free breakfast was exceptional and the location convenient.
Comment from Hotel Management
Nov 28, 2016 by Kim, Hotel Management
Thank you, I appreciate knowing what's wrong so it can be fixed. We will replace that mattress right awayl. I am so glad you choose us to stay with, I promise you won't run into this problem again here! Happy Holidays, Kim Seward, GM
5 out of 5
by A verified traveler

Posted Nov 21, 2016 on Hotels
Room was clean, comfortable and well appointed and the overall facility was welcoming in appearance.
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
Thank you, I hope you all will be back for another visit soon! Happy Holidays! Kim Seward
5 out of 5
by A verified traveler

Good stay.

Posted Nov 15, 2016 on Hotels
Room needed a reading light over the armchair! None was present. Otherwise, very good facility! Breakfast was great!
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
Hi! We are working on that exact problem, we have to hacek it al] Happy Holidays!, Kim Seward, GM
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic

Posted Nov 10, 2016
After staying at several lower price motels we decided to spend a bit more and were not disappointed. The staff here were awesome, brilliant guys on front desk and a super friendly lady at breakfast. Our room was spotless and very comfortable. The pool was perfect. Breakfast was great, loads of variety with eggs and sausages too as well as all the usual continental options. Evening freshly baked cookies were a nice touch as well. We did not want to leave!
Comment from Hotel Management
Nov 10, 2016 by Kim, Hotel Management
We are so glad you decided to stay with us! Thank you for the kind words, I hope you'll be back to visit again soon. Happy Holidays, Kim Seward, GM
5 out of 5
by A verified traveler

Clean Hotel Near Cananadaigua.

Posted Oct 17, 2016 on Hotels
The hotel is well maintained and the staff is friendly. This is a no-frills but comfortable hotel that is close to the downtown Canandaigua area (about 15-20 minutes by car). The fitness center is small (one treadmill, one recumbent bike, one weight machine, and an an elliptical), but there were towels and a TV. Breakfast was always hot and replenished frequently. If you are interested in traveling to many of the wineries near Seneca Lake or to Seneca Falls and Geneva, you'll have about a 30 - 40 minute ride.
Comment from Hotel Management
Nov 7, 2016 by General Manager, Hotel Management
Thank so much!! I hope you all will get back for another visit. soon. Take care, Kim Seward, GM
4 out of 5
by A verified traveler

Close to food and a drug store.

Posted Oct 15, 2016 on Hotels
Nice breakfast (with meat). Close to a drug store and fast food which I liked. Spent 2 days.
Comment from Hotel Management
Oct 18, 2016 by General Manager, Hotel Management
I am so glad you enjoyed your stay! The Brewery Tour sounded like a great time for you both. I hope you'll come back for another visit soon. Ps I am headed down to the restaurant you recommended this weekend, thank you! Kim Seward, GM
5 out of 5
Recommended
for Everyone
by A verified traveler

A comfortable place

Posted Oct 14, 2016
Good location. Clean and quiet. Could be updated some but it's kind of cool as it is possible
Comment from Hotel Management
Oct 15, 2016 by Kim, Hotel Management
Thank you, updates is coming! We are so excited carpet and tiles will all be replaced come winter, bathrooms will get a little boost! We hope to see you again soon :-) Kim Seward, GM
5 out of 5
by A verified traveler

Inexpensive but clean and nice

Posted Oct 13, 2016 on Hotels
Nice
Comment from Hotel Management
Oct 15, 2016 by General Manager, Hotel Management
We are thrilled you enjoy your stay! I hope you'll be coming back to see us before the snow flies :-) Kim Seward, GM
5 out of 5
by A verified traveler

Best budget hotel for miles.

Posted Oct 8, 2016 on Hotels
Consistently good. I've stayed here 15 times over the last 6 years.
Comment from Hotel Management
Oct 18, 2016 by General Manager, Hotel Management
You are the best! I can't believe it's been over 6 years, wow. Thank you so much for choosing to stay with us. Take care, I am sure we will see you again soon!! Kim Seward, GM