Ratings based on 214 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from pa

Very nice hotel close to track/casino

Posted Sep 15, 2016
Excellent hotel. Have stayed at this hotel in the past and will again.
Comment from Hotel Management
Sep 18, 2016 by GM, Hotel Management
I am so glad you enjoyed your stay. I hope you all get back to see us soon! Kim Seward, GM
4 out of 5
by A verified traveler

Pleased

Posted Aug 30, 2016
Booked this hotel during our trip for college visits in Syracuse and Rochester. Rooms were comfortable and clean. Bed was a little hard for my taste but overall the family had a good night.
Comment from Hotel Management
Sep 18, 2016 by GM, Hotel Management
You must have had the family suite it is really nice when the whole gang is coming. I hope your back in our area again soon, maybe next year when your moving them into the dorms! Take care, Kim GM
4 out of 5
by A verified traveler

Convenient and clean

Posted Jun 26, 2016 on Hotels
Hotel was in great condition and well kept. The hot tub seemed to be malfunctioning. The service was acceptable but not overly kind.
5 out of 5
by A verified traveler from Farmington,NY

Treated with care and support.

Posted Jun 13, 2016
This has been a lengthy stay due to health issues.
Comment from Hotel Management
Jun 22, 2016 by Kim, Hotel Management
We are keeping you all our thoughts! Take care, Kim Seward, GM
2 out of 5
by daniel from Rochester

Not great for family

Posted May 16, 2016 on Hotels
Our room smelled really bad, after a great deal persistence we were able to switch to a better room. Beds were comfortable. People getting drunk in the parking lot and coming in and out of the hotel.
Comment from Hotel Management
Jun 22, 2016 by Kim, Hotel Management
I am glad the front desk was able to get you to a room that was more comfortable for you. I apologize that some guest were making use of the picnic area to have drinks. This is not the norm for our hotel. I hope you will come back and give us another chance. Take care, Kim Seward, GM
4 out of 5
by Larry

Posted Apr 28, 2016 on Hotels
Comment from Hotel Management
Jun 22, 2016 by Kim, Hotel Management
Thanks, Larry
3 out of 5
by A verified traveler

Simple, no frills stay

Posted Apr 26, 2016 on Hotels
Was good experience, simple hotel for our one night stay, simple and easy nothing else, just right.
Comment from Hotel Management
Jun 22, 2016 by Kim, Hotel Management
I like simple and easy! Have a great summer and come back to visit us again soon. Take care, Kim Seward, GM
4 out of 5
by A verified traveler

Posted Apr 21, 2016
Clean room, very friendly staff. Breakfast was excellent, and they even offered cookies to the kids the evening we checked in when we were headed to the pool.
Comment from Hotel Management
Apr 22, 2016 by Kim, Hotel Management
I am so glad you all enjoyed your stay! Fresh baked cookies are the best. Thank you for taking the time to review our hotel. I hope we see you again soon!! Kim Seward, GM
5 out of 5
by Jane from Mississauga Ontario

Nice accommodation. Close to I90

Posted Apr 19, 2016 on Hotels
Very clean and comfortable. Small issue: bath/ shower need something to hold shampoo etc. Only outside rim of tub. GreT otherwise. Highly recommend
Comment from Hotel Management
Jun 25, 2016 by Kim, Hotel Management
We are working on that problem, I am sorry for the inconvenience. I am so happy you had a nice stay. Please come see us again!! Kim Seward, GM
4 out of 5
by Jorgen

Posted Apr 19, 2016 on Hotels
Comment from Hotel Management
Jun 25, 2016 by Kim, Hotel Management
Thank you!