Front Desk Outstanding, Cleaning Staff Sloppy
Posted Sep 25, 2016
When I checked in, I was amazed by the cordiality, patience and overall helpfulness of the young woman there. At subsequent times, I was also impressed by other front desk staff. The hotel was a pleasant place to stay, but I had to mention problems with the cleaning staff. I had a bath towel in my room with two very obvious and ugly stains. Also, I had a blanket on the bed with a large hole in it, evidently burned by a smoker. You would never give a guest in your home such second rate furnishings. I got no argument from the front desk. Also, the air conditioning in the room should have been on prior to my arrival, since the room was in direct line with the afternoon sun and was quite hot when I checked in. Overall, I would recommend the hotel for the pleasant atmosphere.