Ratings based on 58 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Mililani, HI
Hotel close to Fatima Religious SitePosted Oct 30, 2017
Pros: Location, price
Cons: Training of restaurant staff and/or better signage in breakfast area
Hotel is 10 minute taxi ride from Bus station. Large lobby and dining room. Across the street from Fatima Shrine. Had to walk a bit to find restaurants in the area (lots of hotels, but few open restaurants in the area - we visited in October). Breakfast was good but many tables were reserved for tour groups and it was unclear where you could sit (we were rudely chased away from unreserved tables by non-English speaking restaurant staff even though the restaurant was mostly empty). Note: I gave the hotel a 2 star rating for the restaurant staff, the front desk people deserve a 5 star rating - but of course the bad experience is what made the biggest impression.
by A verified traveler from miami, fl
Hotel close to SanctuaryPosted Oct 30, 2017
The only advantage of this hotel is to be across the street from Fatima sanctuary. It is really a 3 star hotel. In-house services are limited. Our room was tiny and only window faced an alley. Bathroom has some grout-tiles with mildew and offers no complementary toiletries. Shower gel doubles as shampoo-soap....first night was hot as no ac was available due to their change of season...for 2nd night we complained, and ac was turned on. Staff is competent but serious, not a smile or whiff of friendliness...we booked it thru Expedia but upon arrival found the in-house rate to be half......not funny Expedia..not funny....and yes I expec you to publish my comment.
SuperbPosted Oct 12, 2017 on Hotels
We had a very comfortable and pleasant stay for 6 nights. All the staff were courteous and friendly. And the rooms were clean all the time. Just across the Sanctuary of our Lady of Fatima. And very close to all restaurants and souvenir shops.Also, the most well lit hotel in the area at night. And a very convenient ATM machine at the entrance of the hotel.
Did not meet the expectationsPosted Jul 25, 2017 on Hotels
Room size is relatively small. Extractor in bathroom was not working Shower room door was not closing Overall did not meet the expectations
Comment from Hotel Management
Jul 29, 2017
We appreciate your stay and we regret the less positive aspects. Our team will work to change improve our services to better serve our customers.
A nice little HotelPosted Jun 1, 2017 on Hotels
An excellent location for our couple pilgrimage to the Shrine of Our Lady of Fatima. Hotel was clean but basic. It was however, suitable for our stay.
Comment from Hotel Management
Jul 29, 2017
Thank you for your stay Our team works to improve our services and better serve our clients.
for Everyoneby A verified traveler from Canada
Excellent locationPosted May 22, 2017
Everything is up to or better than expectation and the stay is enjoyable. The buffet breakfast is good. The rooms are comfortable and nice with a window facing the Shrine and a good view of everything we wanted to see.
for Everyoneby A verified traveler from A
In front of the Sanctuary of Fatima.Posted Feb 28, 2017
The hotel is located across the street of the Sanctuary. Clean, with breakfast at extra €5 but enough to eat. Personal at front desk not smiling but polite. Good place to stay for short visit.
for Everyoneby A verified traveler from Brisbane
Outstanding location and valuePosted Jan 30, 2016
Pros: The location, the staff, the decor, the comfort and the value for money.
Cons: An alternative to noisy air conditioning.
Location: Sanctuary of Fatima Stations of the Cross Nice collection of shops and souvenir stores with the latter having reasonably good items
The location is perfect for visiting the Sanctuaria de Fatima and the nearby stations of the cross - the location of the shepherd children's herding, play and prayer areas. The hotel is directly across the road from the sanctuary - I hadn't realised that from the web info. Check-in went smoothly and the receptionist was very helpful. The room was a delight - nicely furnished, comfy and clean. The only problem was the noise of the air conditioner and that is a personal preference (ie. I don't like them on when sleeping or trying to). There is a very generous guest area with very comfortable armchairs and a bar. A good selection of breakfast items was provided and food was fresh and plentiful. I also had dinner in the hotel restaurant with three courses and a selection of three items in every course and very reasonably priced.
for Everyoneby A verified traveler
Simple hotel and great location!Posted Sep 26, 2015
This hotel is not super fancy, but the accommodations were comfortable and sufficient. It is right across the street from the Church of the Most Holy Trinity. The staff was very helpful with any questions I had about getting around the area, bus schedules, and mass times. I felt at ease asking them questions. I highly recommend this hotel and when I visit Fatima again I will stay here again!
by A verified traveler
Hotel near main attractionPosted Jun 3, 2015 on Hotels
Our family had a nice stay it was very close to the basilica and very accesible