Ratings based on 82 Verified Reviews

4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2017
All good in terms of location and convenience.....
Comment from Hotel Management
Apr 27, 2017 by Wayne, Hotel Management
Dear Valued Guest, Thank you very much for your review, we look forward to seeing you next time. Kind Regards Wayne BW Fawkner
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel close to Family

Posted Apr 14, 2017
Nice Room which was close to family and train station
Comment from Hotel Management
Apr 15, 2017 by Wayne, Hotel Management
Dear Valued Guest, Thank you for staying at the Best Western Fawkner & we are glad you enjoyed your rooms. Kind Regards Wayne BW Fawkner
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Fantastic staff

Posted Mar 27, 2017 on Wotif
Pros: Very nice sized rooms and very clean and well maintained, at a pretty good price
Cons: Nothing really, we didn't have any issues.
Location: Train station nearby, also only 100 metres walk to a Coles Express petrol station that has also a Subway and Nandos
Stayed here overnight, staff were brilliant. Offered to lend us myki cards for transport, gave us tips on where to eat and how to get around town. Also, phoned to let us know we'd forgotten a phone charger.
Comment from Hotel Management
Apr 15, 2017 by Wayne, Hotel Management
Hi Nathan, thank you for taking the time to write your wonderful review, we look forward to seing you next time. Thank you again Kind Regards Wayne BW Fawkner
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Posted Mar 9, 2017
The hotel was super clean and the staff very helpful. We loved our stay and would definitely recommend this hotel to others. Close shops near by.
Comment from Hotel Management
Mar 20, 2017 by Wayne, Hotel Management
Dear Nikki, thank you very much for your such positive review.We always appreciate the recommendation to others as the word (recommendation) is gold to us! Thank you again and see you next time. Kind Regards Wayne BW Fawkner
5 out of 5
Recommended
for Everyone
by A verified traveler from Tasmania

Perfect

Posted Feb 25, 2017 on Wotif
It was lovely and clean and quiet even though it was on the highway
Comment from Hotel Management
Mar 20, 2017 by Wayne, Hotel Management
Hi Tanya, thank you for staying with us and taking the time to fill out the review of our property and of course the positive feedback. Kind Regards Wayne BW Fawkner
5 out of 5
by A verified traveler

A lovely place to stay

Posted Feb 1, 2017 on Hotels
Would recommend the Best Western.The accommodation was spotlessly clean and fresh had all the amenities that we needed for our stay Staff were lovely, always pleasant when you saw them. Book in was effortless and the interaction we had with Wayne throughout our stay was helpful informative and so freindly. Would recommend staying hereonly a short walk from the station and about twenty five minutes into the CBD. The owners are upgrading and they are doing it to a above average standard. Would definately book here again Thanks for a good stay in Melbourne
Comment from Hotel Management
Feb 4, 2017 by General Manager, Hotel Management
Dear Valued Guest, thank you for taking the time to write your wonderful comments & it makes us extremley happy to know we are on the right track to try to give everyone that stay with us both comfortable & enjoyable time. See you next time. Kind Regards Wayne BW Fawkner
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Short Stay

Posted Jan 30, 2017 on Wotif
Pros: The staff and accessibility to the city.
Location: Close to the CBD and train stations.
The staff was great The manager assist with information needed. Nice place to lodge with family
Comment from Hotel Management
Mar 20, 2017 by Wayne, Hotel Management
Dear Ore, Sorry for the late reply, thank you very much for taking the time to review our property. We really do appreciate your great review. Thank you again. Kind Regards Wayne BW Fawkner
3 out of 5
by A verified traveler from Tasmania

A bit tired

Posted Jan 23, 2017 on Wotif
Pros: Location for what we needed and off street parking for security.
Our family of 4 stayed here for one night, after coming over to Melbourne from Spirit of Tasmania. Picked this hotel due to close location to the M31 highway to Canberra. Manager booked us in was friendly. The rooms were tired and had old décor.
Comment from Hotel Management
Mar 20, 2017 by w, Hotel Management
Hi Rex, I am not sure whether you have the right motel as all our rooms are well maintained, new beds & bedding, sofa bed couches and many other items that are new in our rooms.We very disappointed your stay with us did not meet your expectations. If you choose to stay with us again we would be very happy to upgrade you free of charge to one of our fully refurbished rooms.Thank you for your constructive feedback. Kind Regards Wayne BW Fawkner
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2017
Fabulous service and comfortable family room, including a pullout sofa as I was travelling on my own with 4 children. Only thing missing was an airport shuttle :)
Comment from Hotel Management
Feb 4, 2017 by Wayne, Hotel Management
Dear Guest, we apreciate your review and comments, see you next time. Kind Regards Wayne BW Fawkner
4 out of 5
by Helen

Warm and decent

Posted Jan 3, 2017 on Hotels
Staffs are very nice and helpful
Comment from Hotel Management
Feb 4, 2017 by General Manager, Hotel Management
Thank you Helen for your review & staying at the Best Western Fawkner. Kind Regards Wayne BW Fawkner