Room was practically in the elevator and was very small. When you step off elevator was immediately to left by itself. All other rooms were in hallway. We asked to be transferred but told by clerk there were no other queen bed rooms available. Bed was a little hard. Room was clean. Breakfast was ok.
Comment from Hotel Management
Apr 11, 2016 by Trupti, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel,
The staff and I at Hotel “Comfort Inn – Dunn” would like to take this opportunity to personally thank you for your recent visit. It was truly a pleasure to serve you. With over numerous different properties nearby… exit 72 on I – 95 interstate highways to choose from, we greatly honored that you decided to stay with us at hotel Comfort Inn – Dunn.
In addition to this, on behalf of our entire team, I would like to make an apology as we are failing to exceed your expectations and so sorry for NQ room next to elevator, our sincere apology at this juncture and ask for forgiveness for the same, we are extremely sorry for this inconvenience caused to you. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Comfort Inn – Dunn (Exit 72 on I -95)
131 Bud Hawkins Road, Dunn, NC 28334
Tel: (910) 891 – 2511 Fax: (910) 891 – 2606… E-mail: firstname.lastname@example.org