Ratings based on 433 Verified Reviews

3.8 out of 5
78% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from NJ

Not Happy

Posted Feb 24, 2017
Pros: location
Cons: everything
Hotel is located on main roadway with a lot of shopping and eating options. This the only hotel I stay at while in NC. I was disappointed how it has changed over the years. I was put in an handicapped room near an entrance/exit. You could hear the door slamming all night. I asked to change rooms for the next night. The elevator and hallways are dirty. The furniture needs to be updated. The desk in the room was missing the chair. The TV is old with limited choices. The toilet barely flushed, the vending machines were removed from each floor making it necessary to go to the lobby. The continental breakfast lacked non pork items. Unfortunately this was my last stay at this hotel.
2 out of 5
by A verified traveler

Would not recommend!

Posted Jan 8, 2017
The television didn't work in the first room. I notified the front desk and they moved me to another room that reeked of smoke. The third room was sufficient. The staff were polite and made every effort to accommodate me to include giving me a discount.
5 out of 5
by A verified traveler

Posted Dec 17, 2016 on Hotels
It was a comfortable stay.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 5, 2016 on Hotels
4 out of 5
by A verified traveler

Down to memory lane

Posted Dec 5, 2016 on Hotels
In town for wedding and "old memories " from our early military years in Ft. Bragg. Hotel centrally located and easy access to main arteries in Ft. Bragg/Fayetteville.
3 out of 5
by A verified traveler from US

Pros and Cons to this Hotel

Posted Nov 21, 2016
Pros: Price, Beds, Cleaning
Cons: Major Security Concerns, Plumbing Issues, Concerns about Quality of Breakfast Food
Location: Good location. Near to where I needed to be.
Pros: 1 - Inexpensive for Area and Location 2 - Beds were comfortable 3 - Room Cleaning Service was good Cons: 1 - Lack of Security - On multiple occasions groups of teens congregate in parking lot, smoking weed, being loud, and eyeing up cars, or being disruptive to guests. Female receptionist during day did not seem to care when concern brought up. Male nighttime manager did call maintenance to investigate but they were still there. Hotel is not secure from potentially dangerous outsiders. Outside door card readers not all functioning, doors can be pulled open. 2 - Plumbing/Maintenane Upkeep - Toilet ran all night, was loud and wasteful of water contributing to hotel price. Heater made burning smell. 3 - Breakfast - Health concern - Eggs smelled of sulfur. Biscuits hard and stale. Sausage was ok as was coffee. Did not trust a lot of the food from appearance/smell.
3 out of 5
by A verified traveler

Clean, quiet, cheap. Not much else.

Posted Nov 5, 2016 on Hotels
Pool unusable, elevators slow. Property is clean and quiet and comfortable.
Comment from Hotel Management
Nov 8, 2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler from Underwood

Stay was nice,did not have room by 3pm it was 530

Posted Oct 19, 2016
Location: Great
Rooms where find did not get in room to 530 they told me 3 no water that week
Comment from Hotel Management
Nov 3, 2016 by GM, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by A verified traveler

Posted Oct 18, 2016 on Hotels
Comment from Hotel Management
Nov 3, 2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by A verified traveler

Posted Oct 15, 2016 on Hotels
quiet,
Comment from Hotel Management
Nov 3, 2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!