Ratings based on 196 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
84% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from melville ny

Rude Manager No Breakfast given

Posted Jan 25, 2016
Pros: nothing
Cons: The breakfast area
I booked this hotel because they had waffles for breakfast. I got up at 8:50 AM and called downstairs. They said that breakfast finishes at 9 AM. They said they will extend breakfast until 9:30 AM. I went downstairs at 9:29 and breakfast was taken away and the lights was turned off in the breakfast area. The breakfast worker was also nasty. He said that he left something for me. He left a plate of eggs, sausage and cinnamon rolls. I eat neither of these things. They did not ask me what I wanted. I asked for waffles. They aid it is over fro that... I did not even get a cup of tea. I told them I will go to the Hammpton Inn. I inquired as to what time is check out. The manager said whatever time you want. I said 2PM. He said 12 noon. He said if I do not leave he will call the police. He said that I was told that breakfast finishes at 9 AM. I told him that I was not told that. I went upstairs and I went back down and another couple requested breakfast. They asked for muffins and was given muffins. They said that they were not told what time breakfast was. They gave the couple muffins and was respectful with them. I checked out and went to Towne Place Suites. The young lady there had our 2 queeen beds prepared in 20 minutes.She also gave us muffins and fruit and milk. They brought it up to our room at 10:30 AM. Their breakfast finished at 9AM. She did not tell me off.
1 out of 5
by A verified traveler

Very busy

Posted Nov 30, 2015
It was right by a major street, very very busy street. I wouldn't recommend it to no one. The rooms are so small. You don't get what you pay for
Comment from Hotel Management
Dec 2, 2015 by GM, Hotel Management
Dear Guest, I am sorry to see your stay was not a good one with us. Please except my apologies for the noise level you encountered. Sincerely, Raffael Ormeggio General Manager
5 out of 5
Recommended
for Families
by LaWan

Awesome!

Posted Oct 27, 2015 on Hotels
Awesome! Can't wait to return. The continental breakfast was superb.
Comment from Hotel Management
Jan 9, 2016 by Raffael, Hotel Management
Dear Guest, From the entire staff and myself, we appreciate your business and hope to see you back here with us again real soon. Sincerely, Raffael Ormeggio General Manager
Comment from Hotel Management
Jan 9, 2016 by Raffael, Hotel Management
Dear Guest, Thank you for sharing your experience at the Fairfield Inn Fayetteville through the Guest Satisfaction Survey. From the entire staff and myself, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Raffael Ormeggio raffael.ormeggio@marriott.com
4 out of 5
Recommended
for Families
by A verified traveler

Great weekend!.

Posted Oct 17, 2015 on Hotels
Great stay,very helpful staff,great location.
Comment from Hotel Management
Jan 9, 2016 by Raffael, Hotel Management
Dear Guest, From the entire staff and myself, we appreciate your business and hope to see you back here with us again real soon. Sincerely, Raffael Ormeggio General Manager
Comment from Hotel Management
Jan 9, 2016 by Raffael, Hotel Management
Dear Guest, Thank you for sharing your experience at the Fairfield Inn Fayetteville through the Guest Satisfaction Survey. From the entire staff and myself, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Raffael Ormeggio raffael.ormeggio@marriott.com
5 out of 5
Recommended
for Business Travelers
by Christopher

Posted Oct 11, 2015 on Hotels
Comment from Hotel Management
Dec 19, 2015 by Raffael, Hotel Management
Dear Guest, From the entire staff and myself we appreciate you leaving feedback on this website. Sincerely, Raffael Ormeggio General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

This was a pleasure trip for my husband and I.

Posted Sep 18, 2015
Pros: Location.
Cons: Believe it or not, a different coffee pot for the rooms.
Location: In the heart of where i wanted to be. Restaurants, and the Cross Creek Mall.
Loved it. It was close to everything you could want or need.
Comment from Hotel Management
Sep 21, 2015 by Raffael Ormeggio, Hotel Management
Dear Guest, Thank you for taaking the time in filling out our survey, Your comments and scores are very important to us, as we can see where we need to improve. From the entire staff and myself we appreciate your business and hope to see you again.
4 out of 5
Recommended
for Families
by Fredricko

Posted Sep 12, 2015 on Hotels
Comment from Hotel Management
Nov 21, 2015 by Raffael, Hotel Management
Dear Guest Thank you for taaking the time in filling out our survey, Your comments and scores are very important to us, as we can see where we need to improve. From the entire staff and myself we appreciate your business and hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 3, 2015
Convient hotel location and all of the employees were very kind and helpful! The breakfast was a great bonus as well. Would definitely reccomend staying here and plan on returning on my next trip to Fayetteville!
Comment from Hotel Management
Sep 3, 2015 by GM, Hotel Management
Dear Guest from the entire staff and myself, we appreciate your feed back and welcome you back real soon. Sincerely, Raffael Ormeggio General Manager
2 out of 5
Recommended
for Families
by George

Posted Aug 27, 2015 on Hotels
Comment from Hotel Management
Nov 7, 2015 by Raffael, Hotel Management
Dear George, Thank you for your comments. Sincerely, Raffael Ormeggio General Manager
Comment from Hotel Management
Nov 7, 2015 by Raffael, Hotel Management
We appreciate your comments. Sincerely, Raffael Ormeggio General Manager
3 out of 5
by Jeremiah B.

A weekend in Fayetteville

Posted Aug 16, 2015 on Orbitz
Well Fayetteville is a dump hole and you can't really escape the trashiness. This hotel is like all the rest in Fayetteville. Over priced and mediocre. The one exception being the embassy suites. That one is by far the best in Fayetteville. Almost to the point where it seems like it doesn't belong in Fayetteville. Anyhow, there is nothing special about this hotel and my recommendation is don't expect too much. It's Fayetteville.