Ratings based on 64 Verified Reviews

3.7 out of 5
70% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the mall, easy on/off 95

Posted Feb 11, 2017
We had a great stay, breakfast &&&& DINNER were provided. Clean, friendly staff
2 out of 5
by A verified traveler

Very outdated & worn

Posted Jan 13, 2017
Checked right back out due to the room outdated, very noisy, bugs & cracked ceiling. Much smaller than we wanted. Staff was very nice.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice

Posted Oct 22, 2016
The room was comfortable and clean. Great breakfast and evening appetizers come free with your room.
2 out of 5
by A verified traveler

Needs renovation

Posted Sep 24, 2016
Excellent staff, hotel rooms need renovation. Carpet is old and dingy. Small bathrooms.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 22, 2016
Didnt realize the rooms were outdoor access when I booked it however room was very clean, bed comfy. Staff was outstanding from front desk breakfast and housekeeping. Able to get a late check out which was awesome since participated in a race that morning and allowed us to come back and shower etc. Would stay again
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia, Pa.

Great Stay

Posted Sep 11, 2016
Pros: 1. Check-in 2. Pool 3. Staff 4. Surrounding area
Location: shopping, entertainment and food.
My husband and I were in town for business. We found check-in to be quick (5 minutes), the room clean and spacious with a microwave and fridge. The pool was nice as the day we arrived it was 97 degrees. There is a Starbucks right across the parking lot (although the hotel coffee was good I love starbucks). Also across the parking lot is Cross Creek Mall which is really nice. The general area has numerous places to eat and shopping galore. The movie theatre down the road offers $5 movies on Tuesday with $4 popcorn. The breakfast ladies were very welcoming and greeted each person upon entering the area. It's in the general area of Fort Bragg so traffic is heavy most days, or at least we found it to be. We went out and got turned around, stopped to ask a gentleman for directions and he told us to follow him and got us back to the hotel. We will be returning for several visits and will stay here.
1 out of 5
by A verified traveler from melville ny

Rude Manager No Breakfast given

Posted Jan 25, 2016
Pros: nothing
Cons: The breakfast area
I booked this hotel because they had waffles for breakfast. I got up at 8:50 AM and called downstairs. They said that breakfast finishes at 9 AM. They said they will extend breakfast until 9:30 AM. I went downstairs at 9:29 and breakfast was taken away and the lights was turned off in the breakfast area. The breakfast worker was also nasty. He said that he left something for me. He left a plate of eggs, sausage and cinnamon rolls. I eat neither of these things. They did not ask me what I wanted. I asked for waffles. They aid it is over fro that... I did not even get a cup of tea. I told them I will go to the Hammpton Inn. I inquired as to what time is check out. The manager said whatever time you want. I said 2PM. He said 12 noon. He said if I do not leave he will call the police. He said that I was told that breakfast finishes at 9 AM. I told him that I was not told that. I went upstairs and I went back down and another couple requested breakfast. They asked for muffins and was given muffins. They said that they were not told what time breakfast was. They gave the couple muffins and was respectful with them. I checked out and went to Towne Place Suites. The young lady there had our 2 queeen beds prepared in 20 minutes.She also gave us muffins and fruit and milk. They brought it up to our room at 10:30 AM. Their breakfast finished at 9AM. She did not tell me off.
Comment from Hotel Management
Mar 7, 2016 by GM, Hotel Management
We thank you for your comments. Sincerely, Raffael Ormeggio General Manager
1 out of 5
by A verified traveler

Very busy

Posted Nov 30, 2015
It was right by a major street, very very busy street. I wouldn't recommend it to no one. The rooms are so small. You don't get what you pay for
Comment from Hotel Management
Dec 2, 2015 by GM, Hotel Management
Dear Guest, I am sorry to see your stay was not a good one with us. Please except my apologies for the noise level you encountered. Sincerely, Raffael Ormeggio General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

This was a pleasure trip for my husband and I.

Posted Sep 18, 2015
Pros: Location.
Cons: Believe it or not, a different coffee pot for the rooms.
Location: In the heart of where i wanted to be. Restaurants, and the Cross Creek Mall.
Loved it. It was close to everything you could want or need.
Comment from Hotel Management
Sep 21, 2015 by Raffael Ormeggio, Hotel Management
Dear Guest, Thank you for taaking the time in filling out our survey, Your comments and scores are very important to us, as we can see where we need to improve. From the entire staff and myself we appreciate your business and hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 3, 2015
Convient hotel location and all of the employees were very kind and helpful! The breakfast was a great bonus as well. Would definitely reccomend staying here and plan on returning on my next trip to Fayetteville!
Comment from Hotel Management
Sep 3, 2015 by GM, Hotel Management
Dear Guest from the entire staff and myself, we appreciate your feed back and welcome you back real soon. Sincerely, Raffael Ormeggio General Manager