Ratings based on 261 Verified Reviews

4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Great staff

Posted Jul 25, 2017
Pros: Breakfast and Dinner
Cons: put in a hot tub
Location: Great location close to shopping and FT. Bragg
I was very happy with the front end personnel, especially the kitchen staff, they were friendly and very helpful. Breakfast area was clean and the food was terrific.
Comment from Hotel Management
Jul 25, 2017 by d7, Hotel Management
Thank you Shawn for the 5-Star Review! Please come again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2017
Nice hotel. As expected out of Hampton. Good breakfast.
Comment from Hotel Management
Jun 30, 2017 by Rebecca R, Hotel Management
Thank you! We are happy to have met all your expectations for the Hampton Inn brand!
3 out of 5
Recommended
for Everyone
by A verified traveler

Nothing like the pictures on the website!!!!

Posted Jun 28, 2017
Staff very helpful Craig is awesome. Very outdated rooms carpet was sticky wet and the bathroom floor.
Comment from Hotel Management
Jun 30, 2017 by Rebecca R., Hotel Management
Thank you for your feedback. We apologize that your floors were sticky. We will be sure to address this with our head housekeeper right away. We regret that you felt our photos do not represent our hotel well. Thank you for letting us know.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

All American Week

Posted May 30, 2017
Pros: Convienent location to Ft. Bragg, shopping and just about anything you need for your stay. I really appreciated the friendly staff.
Cons: Elevator to second floor was slow and door would hang up on second floor, open and closed on it's own
Location: Mall restraunts accross the street and all around the area and close to Ft. Bragg.
Very clean facility, great breakfast and Tuesday and Wednesday have evening meals for guest's. Staff was very friendly and always greated us when we entered the lobby.
Comment from Hotel Management
May 31, 2017 by Rebecca R, Hotel Management
Thank you Mike for the five star review! We are happy to hear that you had a wonderful stay at our Fayetteville hotel. We hope to see you again soon. Safe travels!
5 out of 5
Recommended
for Everyone
by A verified traveler from Little EGG HARBOR TOWNSHIP N.J.

Rainy Week

Posted May 25, 2017
Pros: It was convenient, next to a shopping center, near the airport.
Cons: Have handicapped accessible rooms closer to the main lobby.
Location: I was there for a funeral and therefore did not have a chance to explore.
I arrived on a rainy night. I had spent eight hours getting there. I found a parking place then checked in. I was so exhausted I gave the woman the keys to the car and asked her to please bring in my luggage and she did. The breakfast was very good and all the people working there were pleasant. The only complaint I have is that I got two decaf coffee's instead of one of each the last two mornings.
Comment from Hotel Management
May 28, 2017 by Rebecca R, Hotel Management
Thank you Charlotte for your feedback! We are happy to hear that to hear that our staff took great care of you during your stay. We apologize for the double decafs. We will be sure that our Housekeeping team does a better job with this going forward.
3 out of 5
by Lawrence

Not the room that I booked

Posted May 22, 2017 on Hotels
I thought that I was booking a King bed with room for a three year old. I got a queen, with enough room for a roll away bed, as long as you didn't want to use the bathroom, or escape the room in case of and emergency. What I found really annoying was that I reserved a non smoking room, it was obvious that people/someone had/has been smoking by the smell, and the paper stuffed into the smoke detector (there is no way to attach a photo on this survey, convenient). in. There were no other rooms available according to staff at check in.
Comment from Hotel Management
May 28, 2017 by Rebecca, Hotel Management
Thank you Lawrence for your feedback. We apologize for the odor from a previous guests and the inconvenience this caused you.
4 out of 5
by Patricia

Posted May 22, 2017 on Hotels
Comment from Hotel Management
May 28, 2017 by Rebecca, Hotel Management
Thank you Patricia! Safe travels!
4 out of 5
by Sam

Enjoyable overnight stay

Posted May 22, 2017 on Hotels
It's the best deal out of the hotels in the area. There's a decent breakfast, comfortable sleeping, rooms can be a bit noisy with hallway traffic but I haven't stayed in a hotel yet, that keeps the room free of hallway noise. The front desk was helpful and checkout was quite fast. Parking could be better, but the area is congested in the first place so it is what it is.
Comment from Hotel Management
May 28, 2017 by Rebecca, Hotel Management
Thank you Sam for your feedback! We hope to see you again soon!
4 out of 5
by A verified traveler

Custom

Posted May 22, 2017 on Hotels
Everything was good except for the long hair in my bed..... I'm bald
Comment from Hotel Management
May 28, 2017 by Rebecca, Hotel Management
Thank you for letting us know! We will ensure better quality control by our laundry team.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Clean hotel with great staff

Posted May 20, 2017
Pros: Bed/ pillows were comfortable. Warm welcome on arrival. Cleanliness of hotel
Cons: not really anything.
Location: It was quite a distance from I95, and would have been difficult to find, except for our Navigation System. But is was close to shopping, restaurants,
Clean and comfortable room, very nice bathroom. Liked the manager's reception. Breakfast included a variety of items, complimentary travel "goodie" bag. Staff at check in were great. Close to shopping if you have time for it.
Comment from Hotel Management
May 23, 2017 by d7, Hotel Management
Thank you Gloria for the 5-Star Review! We are glad to hear you enjoyed your stay with us and our welcoming staff! We look forward to seeing you again soon!