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Reviews of Home2 Suites by Hilton Fayetteville, NC

3 out of 5
Home2 Suites by Hilton Fayetteville, NC
4035 Sycamore Dairy Rd, Fayetteville, NC

Reviews

8.6

Excellent

Rating 10 - Excellent. 311 out of 526 reviews" "
Rating 8 - Good. 117 out of 526 reviews" "
Rating 6 - Okay. 49 out of 526 reviews" "
Rating 4 - Poor. 30 out of 526 reviews" "
Rating 2 - Terrible. 19 out of 526 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved our stay here
Stayed 2 nights in Feb 2024

10/10 Excellent

travis, Little Elm

Stayed 2 nights in Feb 2024

8/10 Good

Jasmine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Great rooms and staff were amazing! Super clean as well. Breakfast was ok.
Stayed 3 nights in Feb 2024

10/10 Excellent

Krishna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, laundry, free water
Stayed 2 nights in Feb 2024

8/10 Good

Gregg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room size.
Stayed 1 night in Dec 2023

10/10 Excellent

Rakesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Amazing stay, only takeaway was I found a roach on the counter and my boyfriend found a caterpillar in the kitchen. Excellent service, and we will definitely be back.
Stayed 2 nights in Jan 2024

10/10 Excellent

ZaNaeah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Tiffany

Stayed 1 night in Dec 2023

10/10 Excellent

Jamie

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was beyond my expectations
Stayed 1 night in Dec 2023
Response from Guest Service Manager Rheanda Saylor on Dec 26, 2023
Thank you for the comment! We really enjoyed having you here with us at Home2 Suites of Fayetteville and hope to have you back very soon. Happy Holidays to you and your family!!

6/10 Okay

Mary

Traveled with family
Liked: Cleanliness, staff & service
The property overall is nice, the layout of the suites is comfortable and cozy. My first night there was no heat in half of the suite and it did not get fixed until the next day
Stayed 2 nights in Nov 2023
Response from Guest Service Manager Rheanda Saylor on Nov 28, 2023
I would like to apologize about the heat situation in your room, we value our guest and want each and every one to have a great experience when staying here at our property. We hope to have you back in the near future and would like to wish you and your family a very Happy Holidays!

10/10 Excellent

Yelin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stayed for the night, this hotel was perfect.
Stayed 1 night in Nov 2023
Response from Guest Service Manager Rheanda Saylor on Nov 28, 2023
Thank you for your feedback! We are glad you enjoyed your stay here with us at Home 2 Suites in Fayetteville NC and look forward to having you back in the near future. Happy Holidays to you and your family!

8/10 Good

Chase

Stayed 1 night in Nov 2023
Response from Guest Service Manager Rheanda Saylor on Dec 26, 2023
We hope you enjoyed your stay here with us at Home2 Suites of Fayetteville NC and hope that you will be back in the near future. Happy Holidays to you and your family!

10/10 Excellent

Rick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Guest Service Manager Rheanda Saylor on Nov 21, 2023
Thank you for choosing Home2 Suites in Fayetteville NC for your stay. We hope that you enjoyed your stay here with us and look forward to having you back again in the near future. Have a wonderful day!

4/10 Poor

Kimberly

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in very poor condition. The room had a very foul odor, an old green dusty couch , pulled the sheets back and they had spots on them. The bathroom was in bad condition there was no way i could rest comfortably. I left and told the guy at the front desk and he said let me refund you. I went through hell and back trying to get a refund since i booked through Expedia… never again!
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Not so good plus I found big roach in my room
Stayed 2 nights in Oct 2023

10/10 Excellent

Rick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

BERNICE

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Ubener, Winston Salem

Business traveler
Liked: Cleanliness, staff & service, amenities
It is always great staying her!
Stayed 1 night in Sep 2023

6/10 Okay

Octavia

Traveled with family and small children
Liked: Amenities
Room smelled of funky carpet. Luckily I bring my diffuser everywhere to create a better smelling atmosphere. Dust throughout the room and bathroom. Definitely Not the best hotel I’ve stayed.
Stayed 2 nights in Sep 2023

2/10 Terrible

Ploua

Disliked: Staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

James, Fairmount Heights

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exceptional but the BEST thing about the stay was Ms. Pam from the front desk. She made the stay amazing, welcoming and just like HOME. This lady deserves all accolades that Hilton can offer it’s employees. I’d come back anytime just because of her. And those breakfast grits…. MAGNIFICENT. Thank you Pam for your great customer service.
Stayed 2 nights in Sep 2023

6/10 Okay

Felicia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good experience.
The room was OK, however the bathtub was not clean and when I reported it, it was not resolved. I was just told that I would get points. I was there for 2 nights and my room was never cleaned. I had a problem with my room and could not get into the room with my key on the 2nd day.
Stayed 1 night in Aug 2023

10/10 Excellent

Honey rose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night with the family of 6. I like how the we fit comfortably perfect. Room is big enough for all of us and dont feel cramped. These hotel chains never fail with their hot breakfast.
Stayed 1 night in Aug 2023

10/10 Excellent

Ashley, winthrop

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always nice staying here
Stayed 1 night in Jul 2023

10/10 Excellent

rosaina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and staff was very accommodating. They ran out of the double queen beds rooms and gave us 2 king bed rooms.
Stayed 1 night in Jul 2023

10/10 Excellent

Chazon

Liked: Cleanliness, staff & service, property conditions & facilities
I travel with my granddaughter frequently, this one one of favorite hotels, she loves to have space, swim and mini kitchens. She always especially loved the cleanness .
Stayed 1 night in Jul 2023

10/10 Excellent

Steven

Stayed 2 nights in Jun 2023

10/10 Excellent

Bianca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road-trip stop
Everything was clean, comfortable and we enjoyed our stay.
Stayed 1 night in Jun 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

DIANE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our quick overnight stay was enjoyable. Great place to recharge for another long day in the car!
Stayed 1 night in Jun 2023

10/10 Excellent

Sherry

Stayed 1 night in May 2023

8/10 Good

Charlene

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice short stay
Everything was pretty much ok. Small things needed to be done. But overall my stay was pretty enjoyable. I would stay there again. Location was also great too!
Stayed 1 night in Jun 2023

6/10 Okay

Sonja

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ck in was a breeze and the person who ckecked us in was so professional. The folks who stayed above us was no stop parading back & forth and had a child who was running back & forth at 12:30am and then again 6am. Very annoying, we called at 12:30 the front desk and they were going to call them. Otherwise our stay was fine
Stayed 1 night in May 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
If you’re allergic to animals, don’t stay here.
Hotel room had a strong smell of dog/cat and was almost unbearable. Figured out the smell was coming from the couch mainly so we ended up covering it with a blanket and it helped. All of our allergies were bothering us from this. Blankets on bed were uncomfortable and itchy. Wasn’t the cleanest. Won’t be staying here again.
Stayed 2 nights in May 2023

10/10 Excellent

Esmeralda

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything very clean, delicious breakfast and very friendly people
Stayed 2 nights in May 2023

10/10 Excellent

Chenren, Rockville

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good stay in a long roadtrip
Stayed 1 night in Apr 2023
Response from GSM on Apr 12, 2023
Thank you for choosing Home2 Suites in Fayetteville NC. We hope to have you back with us very soon. Safe Travels.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from GSM on Apr 12, 2023
Thank You for choosing Home2 Suites in Fayetteville NC. We hope to have you back very soon. Safe Travels.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from GSM on Apr 12, 2023
Thank you for choosing Home2 Suites in Fayetteville NC. We hope to have you back very soon. Safe Travels.

4/10 Poor

Kourtney

Stayed 2 nights in Mar 2023
Response from GSM on Apr 12, 2023
Thank you for choosing Home2 Suites in Fayetteville NC. We hope to have you back very soon. Safe Travels.

4/10 Poor

Avinash

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Guest Service Manager Rheanda Saylor on Mar 17, 2023
Thank you for taking the time to rate our hotel, we would like to know what the likes and dislikes of your stay were so we can work forward to making your stay better with us here at Home2 Suites of Fayetteville.

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place with clean and nice rooms. Staff was friendly and helpful
Stayed 1 night in Mar 2023
Response from Guest Service Manager Rheanda Saylor on Mar 17, 2023
Thank you for taking the time to rate us, we look forward to having you back with us in the near future!

10/10 Excellent

Elizabeth, New York

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here multiple times. I love the service, big rooms, super clean, great amenities!
Stayed 1 night in Feb 2023
Response from Guest Service Manager Rheanda Saylor on Mar 17, 2023
Thank you for taking the time to rate your stay, we look forward to having you back in the near future.

8/10 Good

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious & kitchenette had dishes, cups etc. only complaint was directed towards other guests letting doors slam shut at all hours.
Stayed 3 nights in Feb 2023
Response from Guest Service Manager Rheanda Saylor on Mar 17, 2023
Thank you for taking the time to rate your stay, we look forward to having you back in the near future!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay!
We stayed here in December and loved it. So we came back. The room is super clean, spacious, service is great, and cozy!
Stayed 1 night in Feb 2023
Response from Guest Service Manager Rheanda Saylor on Mar 17, 2023
Thank you for taking the time to rate your stay, we look forward to having you back in the near future!

10/10 Excellent

Suzanne

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Parking available. Staff was pleasant. Near restaurants
Stayed 1 night in Feb 2023
Response from Guest Service Manager Rheanda Saylor on Mar 17, 2023
Thank you for taking the time to rate your stay, we look forward to having you back in the near future!

10/10 Excellent

Vish

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Guest Service Manager Rheanda Saylor on Mar 17, 2023
Thank you for taking the time to rate your stay, we look forward to having you back in the near future!

8/10 Good

Leigha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I really enjoy the hotel itself. The only complaint would be the two dogs that barked non stop across the hall and the children running and screaming up and down the halls.
Stayed 2 nights in Feb 2023
Response from Guest Service Manager Rheanda Saylor on Mar 17, 2023
Thank you for taking the time to rate your stay, we look forward to having you back in the near future!

8/10 Good

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the room layout
Stayed 1 night in Feb 2023
Response from Guest Service Manager Rheanda Saylor on Mar 17, 2023
Thank you for taking the time to rate your stay, we look forward to having you back in the near future!

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly at front desk!!
Stayed 1 night in Feb 2023
Response from Guest Service Manager Rheanda Saylor on Mar 17, 2023
Thank you for taking the time to rate your stay, we look forward to having you back in the near future!