Ratings based on 302 Verified Reviews

3.8 out of 5
79% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to restaurant

Posted Jun 23, 2018
The staff our so nice and friendly. It’s so close to the New River Gorge and it’s beautiful. We enjoyed our stay it was so relaxing!!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 20, 2018
4 out of 5
by A verified traveler

Posted Jun 2, 2018
The breakfast provided was good.
Comment from Hotel Management
Jun 8, 2018 by Richard, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Richard Meadows General Manager
3 out of 5
by A verified traveler

This traveler left a rating score only Posted May 20, 2018
4 out of 5
by A verified traveler from Toronto

Posted May 20, 2018
The room is dated but clean with comfortable beds, plenty of hot water and great staff. Would recommend.
Comment from Hotel Management
May 23, 2018 by Richard, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Richard Meadows General Manager
3 out of 5
by A verified traveler from St. Louis

Posted May 18, 2018
Pros - Good breakfast. Cons - Dirty carpet. If im ever in the area again i would most likely choose somethimg different.
Comment from Hotel Management
May 23, 2018 by Richard, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Richard Meadows General Manager
4 out of 5
by A verified traveler from Morgantown wv

Posted May 11, 2018
Met my sister from NC here. One of the lower priced hotels and it was very clean, fast check in and enjoyed the continental breakfast and bar/restaurant there. However, the restaurant grilled chicken was not very good but my other guests liked their food. Bar was loud at times.
Comment from Hotel Management
May 23, 2018 by Richard, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Richard Meadows General Manager
5 out of 5
by A verified traveler

Posted May 8, 2018
needed to figure out how to use new shower head.
Comment from Hotel Management
May 23, 2018 by Richard, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Richard Meadows General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

nice overnight stay while travelling

Posted Apr 20, 2018
stayed here enroute between Florida and Toronto. Made the same trip a number of times - this is the nicest place we've stopped. Bar'restaurant onsite for weary travellers, very clean and comfy rooms, pool area was closed but looked very nice too. Cute town too.
Comment from Hotel Management
Apr 23, 2018 by Richard, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Richard Meadows General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 15, 2018
Convenient location for the activities we had planned
Comment from Hotel Management
Apr 23, 2018 by Richard, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Richard Meadows General Manager