Friendly staff with a lack of housekeeping skills!
Posted Apr 9, 2016 on Hotels
I will start off by saying that the staff were all very nice. The rooms were not nearly as clean as they should/could have been. I actually took pictures of the dirty places. Each of our rooms had only enough towel sets for 3 people. During 1 towel exchange housekeeping pulled out a towel that was used to wipe up a spill, saying we might be charged for it! I told her that I wasn't paying for it and would clean it myself. We had to ask for extra blankets for all 4 beds. We were told that they had 2 on the shelf but 2 were still in the dryer, leaving me with the impression of a lack of supplies. There was brown dried liquid on the bottom of one side of the toilet, the shower curtain had spots of mold on the bottom. The toilet paper was so thin we went a lot. There were no towel racks beside the sinks to hold hand towels. The last item to note on cleanliness was behind the furniture which was dirty and dusty. As I say this, I do have to say again that the manager and the rest of the staff were very nice and helpful but we were left with the impression of the lack of funds to keep enough supplies on hand.We did love the heated indoor salt water pool though. I doubt any member of our family would choose to stay again despite the friendly staff and the nice pool.