Posted Jul 9, 2016 on Hotels
Needed a stopover on a business trip, and this was it. The hotel is fairly average in every way, and the location was nice, but the check-in experience was less than pleasant. Hotels routinely swipe a credit card to cover any outstanding incidentals after checkout, the desk clerk here advised me that I would be charged for incidentals upfront, then later refunded the charge if there were none (guilty until proven innocent?). The clerk gave me this information while drinking a fast-food beverage, drawing her soda from the straw and noisily manipulating it through the lid hole. Thoroughly unprofessional.