Ratings based on 281 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Will be back!

Posted May 12, 2017 on Hotels
Nice room, clean, spacious. Great location.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 1, 2017
The front desk evening clerks were very hospitable and flexible with a room upgrade request and no questions asked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Courtyard by Marriott - Federal Way

Posted Apr 24, 2017
Great hotel with friendly, helpful staff. We would stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

exceptional suite mediocre customer service

Posted Apr 19, 2017
The suite was amazing! Loved everything about the facility and the room. Front desk customer service was not at all comparable to other Marriotts I've stayed with. Check in was odd as if I was inconveniencing the associate. My request to add my Marriott rewards info for the stay was met with "I can't make any promises" and "you should have done that when you booked the room". I choose Marriott for the service as well as the rooms. This was disappointing. This was a personal stay but our corporate agreement is with Marriott and generally the service is exceptional!
4 out of 5
by Alan

This traveler left a rating score only Posted Apr 12, 2017 on Hotels
5 out of 5
by Joseph

Great hotel!

Posted Apr 11, 2017 on Hotels
We were very pleased with the hotel and the staff. They were very friendly and even gave us late check out upon request. The room was clean and the bed was comfy. We will definitely stay there again!
5 out of 5
by A verified traveler

Posted Mar 29, 2017 on Hotels
Would have been better if the shuttle would allow more than just the airport.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wash

Good place to stay.

Posted Feb 13, 2017
Pros: Location
Cons: Allow lowering the room night temperature. I like sleeping in cool fresh air.
Location: Good restaurants in short driving distance.
Our two night stay was very pleasant. I like the in room coffee.
5 out of 5
Recommended
for Everyone
by A verified traveler

Solo trip

Posted Feb 3, 2017
I love this hotel; fastest check in ever and the decor is very nice
4 out of 5
by A verified traveler

Probably would not stay again.

Posted Jan 22, 2017 on Hotels
Probably would not stay again. Especially if it was more than one night. Hotel was nice enough. Friendly staff. Cute Iittle bistro area. Bed was horrible. Super hard. May as well have been sleeping on the floor.