Ratings based on 395 Verified Reviews

4.0 out of 5
85% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Nov 12, 2017
Superb guest service provided by attentive hoteliers. Impressive in every way.
3 out of 5
by A verified traveler from london

Was ok... nothing special

Posted Oct 15, 2017
Pro - close to few bars, restaurants, metro and Casino Cons - staff one or two were ok rest very unfriendly, swimming pool more like a large bath tub however to us this didn't matter and we didn't book as had a pool, WC in rooms forget if you a large person there is no way you can going to manage to sit and do your business, beds were like two fold away beds not very comfortable however we were only there for two night so wasn't as all bad,
2 out of 5
by A verified traveler from London

Bit of a shock

Posted Sep 3, 2017
Booked family room for 2 adults & 2 children at quite high prices in August. Room was so small that you couldn't swing a cat in it so we upgraded (for extra of course) to a larger room. Breakfast was nothing special, pool was OK, gym was a tiny room in the basement. Overall very disappointing experience of what is supposed to be a 4* hotel.
Comment from Hotel Management
Sep 10, 2017 by Jose Alvarez. Director de Ilunion Valencia, Hotel Management
Estimado SP, gracias por compartir su opinión de ILUNION Valencia.Saludos cordiales. José Álvarez. Director
3 out of 5
Recommended
for Everyone
by A verified traveler from Sweden

This hotel is absolutely OK

Posted Aug 24, 2017
Pros: nice view
Cons: They could make it more personal.
Location: tube station nearby, nice India restaurant opposite the hotel
Clean rooms, good airco, some staff speak English Gym isn't any good.
Comment from Hotel Management
Aug 29, 2017 by José Alvarez Manager Ilunion Valencia, Hotel Management
Dear Matt: I would like to thank you very much for your comments. They really help us to achieve the best service to the guests, and I am very happy to know that your stay has been perfect with us. Kindest regards José Alvarez Manager Ilunion Valencia *
5 out of 5
by Sarkis from usa

very good

Posted Aug 9, 2017 on Hotels
great
Comment from Hotel Management
Aug 13, 2017 by Jose Manuel Alvarez, Hotel Management
Dear Sarkis, I am glad to see that we really enjoyed your stay ,your high score gives us momentum to continue in the same way .We look forward to seeing you back on future occasions. Thank you Jose Alvarez Director Ilunion Valencia
4 out of 5
Recommended
for Everyone
by A verified traveler from england

Perfect for a short visit

Posted Aug 7, 2017
We stayed for 4 nights. Great location as we had a car to travel. Hotel staff were friendly and helpful. Pool was small and busy could also do with a clean, but kids loved it. Overall a lovely stay
Comment from Hotel Management
Aug 13, 2017 by Jose Alvarez. Director de Ilunion Valencia, Hotel Management
Dear Lealey Your satisfaction is our own. We thank you for taking a few minutes of your time to send us these suggestions so positive that makes us want to be even better in our services . We look forward to seeing you again a greeting José Manuel Alvarez Galindo
4 out of 5
Recommended
for Everyone
by A verified traveler

Ok hotel

Posted Aug 3, 2017
Pros: Quiet, near bars and restaurants
Cons: Cleanliness of room and bathroom
Location: Near metro, plenty of free on street parking
Interesting hotel, couldn't fault the staff all very pleasant, room was quiet and ok but sink was blocked and some dirt on the floor stayed there the whole 4 days we were there. Just felt it needed a bit of love and attention! Location was ok with a few good bars and restaurants all very close by. No need to bother with car park as plenty of free parking outside.
Comment from Hotel Management
Aug 13, 2017 by Jose Alvarez. Director de Ilunion Valencia, Hotel Management
Dear Guest We thank you for your nice comments .It is a pleasure for us to know your opinion because it gives momentum to continue . Thank you for sharing your experience . We hope will again choose on your next stay in Valencia. José Álvarez. Ilunion Valencia.
3 out of 5
by A verified traveler

Posted Aug 1, 2017 on Hotels
Comment from Hotel Management
Aug 13, 2017 by Jose Manuel Alvarez, Hotel Management
Estimado cliente. Gracias por su puntuación, nos esforzamos para dar lo mejor de nosotros a nuestros clientes. Reciba un cordial saludo. José Álvarez. Director de Ilunion Valencia.
3 out of 5
by A verified traveler

Posted Jul 23, 2017 on Hotels
Comment from Hotel Management
Aug 13, 2017 by Jose Manuel Alvarez, Hotel Management
Estimado cliente, Gracias por su puntuación. Trabajamos duro para alcanzar la máxima satisfacción en nuestros cliente. Un saludo. José Álvarez. Director de Ilunion Valencia.
4 out of 5
by Kristine

Posted Jul 22, 2017 on Hotels
Escuela for Arroz Y Paella the the Central Market was a HUGE highlight of 3-night family stay. This hotel was great for us as we needed to catch up on work items. Internet was great, hotel clean, pool wonderful for kids. The neighborhood was modern but to get to old town it was a 7-8 euro taxi.
Comment from Hotel Management
Aug 13, 2017 by Jose Manuel Alvarez, Hotel Management
Dear Kristine When we read in its comments that our customers have really enjoyed your stay invades us a sense of well-being to know that we have fulfilled all expectations. We are very proud to know that we have offered a service of quality and that it has enjoyed it. We look forward to seeing you soon. A greeting. José Álvarez. Director of ILUNION Valencia.