Ratings based on 418 Verified Reviews

4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the beach

Posted Jul 19, 2017
My stay could have been better. Front desk clerk welcomed me nicely. For some reason, the toilet didn't want to flush. It smelled of vinegar in my room but air freshener fixed that. The house keepers were unprofessional. When i arrived, they were literally crawling on the hall floor playing in their phones and they were very loud, like very loud. I'm glad it was a trip to play not a trip of business.
4 out of 5
Recommended
for Everyone
by A verified traveler from charlotte, nc

Nice hotel. Walking distance to the beach.

Posted Jun 11, 2017
Some staff members friendlier than others. Angela the manager was awesome. Notified the front desk of an issue which was resolved quickly. Word of caution... when booking through a third party vendor if there any changes that result in room rate changes, be prepared for extra charges being held on your credit card for a few days.
4 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, FL

Easy access to beach,short drive to Historic town

Posted May 21, 2017
Pros: Easy access to things in the area, breakfasts were good, staff pretty friendly.
Cons: Little things in the room, cups to be replaced each day, the ice bucket emptied and liner replaced.
We were welcomed to the Hotel by Shannon. She was quite efficient and gave us good information as to how to get to the restaurants, (which ones were recommended), and to the Historic downtown area. She also helped us with information about the river tours. Which we were also able to enjoy. We especially enjoyed the tour guide Dave. Lots of historical information from him.
Comment from Hotel Management
May 26, 2017 by front office manager, Hotel Management
Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Nice hotel walk to the beach and restaurants

Posted May 20, 2017
Pros: Walking distance to good restaurants and the beach
Cons: Arrived at 3pm check in time and room was not ready - had to wait 45 min. or so
Location: Beach is close as well as some shopping
Enjoyable stay within walking distance everywhere. There are three good restaurants across the street and at the beach and close shopping for beach supplies.
Comment from Hotel Management
May 20, 2017 by front office manager, Hotel Management
Thank you for your review. I am glad to hear that overall your experience was positive. I was disappointed to read your comments regarding your check-in experience at our hotel. We pride ourselves in our exemplary guest service and obviously that was not your check in experience. I have discussed your experience with our Executive Housekeeper and will use your experience as an opportunity to better serve all future guests.
4 out of 5
Recommended
for Everyone
by A verified traveler from Netherlands

Good price for the location

Posted May 7, 2017
The hotel is close to the beach and is good overall. The staff is very friendly and helpful. I loved the free cookies at 4pm. I'm not a big fan of the breakfast (not many options and mainly sweets). The airco in the room is a bit loud but not too loud.
Comment from Hotel Management
May 20, 2017 by front office manager, Hotel Management
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services
4 out of 5
by Marti

Posted May 2, 2017 on Hotels
Comment from Hotel Management
May 5, 2017
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to beach

Posted May 2, 2017
Hotel staff were excellent. Room was too crowded for a family of 4. Too much unnec essary furniture. Bathroom could have been cleaner. Mattresses need replacing. But still a good experience.
Comment from Hotel Management
May 5, 2017 by front office manager, Hotel Management
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.
5 out of 5
by Diane from Fernandina Beach, Amelia Island, Florida

Amelia Island

Posted Apr 21, 2017 on Hotels
The hotel was friendly and immaculate.
Comment from Hotel Management
Apr 24, 2017
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
4 out of 5
by karl

Posted Apr 20, 2017 on Hotels
Comment from Hotel Management
Apr 24, 2017
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
5 out of 5
by Susan

Nice surprise

Posted Apr 18, 2017 on Hotels
For an older property, it was clean, comfy and friendly. Easy walk to each and food.
Comment from Hotel Management
Apr 24, 2017
I am pleased to hear that you find our location to your liking. On your next visit, we are happy to share with you a sample itinerary that will help you maximize your stay in the area. It might interest you to know our Hotel is currently scheduled for a major renovation later this year. I hope to see you again soon.