Ratings based on 77 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
91% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Close to the pubs, cheap and awesome staff

Posted Dec 7, 2016
They lend out bikes to ride to the pubs or just go for a leisure cruise. Front desk staff is awesome and the rooms are great for the price
Comment from Hotel Management
Dec 8, 2016 by Danielle, Hotel Management
Hi Jamie - thanks for the review! Glad you guys enjoyed your stay. Sorry you didn't have a chance to use the bikes but hope you had a great day up the mountain. Cheers!
5 out of 5
by Sharmon

Posted Aug 28, 2016 on Hotels
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
Hello Sharmon, Thank you so much for your unworded 5 star rating, sometimes silence screams loader than words! So happy that you enjoyed your stay. Best Regards Jason Burt
3 out of 5
by A verified traveler from Red Deer, Alberta

Reasonable price, and comfortable. Free Bikes!

Posted Aug 13, 2016
Pros: Complimentary bikes. Enough beds for my family in the family suite. Nothing fancy, but reasonably priced. Barbecue for guest use. Also a hot tub.
Cons: Clean fridge. Darker curtains.
Location: Central location. Walking trails nearby, shopping nearby. Movie theatre. Close by restaurants. Lots of fun going up The scenic ski lift ride.
My family and I rented the family suite. It was very roomy, with enough beds for us all, however there was no door on the master suite... a bit disappointing. The bathrooms and bedding was very clean, however the fridge and kitchen window sill were very dirty. A bit outdated, but overall, very comfortable. The hotel is in a good central location. When we arrived the front desk woman was very nice and helpful, great service! We were pleased to find out that the hotel offers free bike rental and has four bikes available. We took advantage of this, and my whole family enjoyed a beautiful ride around Fernie.
Comment from Hotel Management
Aug 15, 2016 by Jason Burt, Hotel Management
Hello Susan, Thank you for your review. We recently purchased the bikes and are very happy that you made good use of them. Fernie has such great trails, so along with our great central location it would be a crime not to take advantage of them! Kind Regards
4 out of 5
by A verified traveler from New Zealand

Aged but comfortable.

Posted Aug 13, 2016
Pros: Handy location
Cons: Nothing really. You get what you pay for.
Location: As stated above - handy to the main town. Also handy to tourist attractions.
Motel aged but comfortable and reasonable value for the price charged. Handy to town centre. Staff friendly and helpful..
Comment from Hotel Management
Aug 15, 2016 by Jason Burt, Hotel Management
Hello Graeme, It's great to hear your comments. It was a pleasure having you stay with us and look forward to a return visit. Kind Regards
4 out of 5
by A verified traveler

Posted Aug 2, 2016
We enjoyed our stay, room was clean and staff was friendly.
Comment from Hotel Management
Aug 15, 2016 by Jason Burt, Hotel Management
Thank you. We are happy that you found everything to your liking and we look forward to having you stay with us again when you return to Fernie. Kind Regards
5 out of 5
by A verified traveler

FANTASTIC customer service

Posted Jun 24, 2016 on Hotels
The owner was amazing! Very accommodating when we had an issue in the middle of the night. He came right away with a smile on his face and gave us a new room, and it was an upgrade that he didn't charge us for!!! Amazing customer service ,clean room, great price!
Comment from Hotel Management
Jul 9, 2016 by Jason, Hotel Management
Thank you for your great review, we were happy we could make your stay comfortable and we hope to see you again on your visit to beautiful Fernie!
5 out of 5
by A verified traveler

Nice hotel

Posted Jun 20, 2016
Pros: everything.... great value
Location: great location as we were just traveling thru.
Freshly painted. Everything you need. A small table and chairs for breakfast was nice. Check in staff very friendly. We only stayed one night as we were at the start of the trip. Would stay again. Very clean. Great price. We were on vacation for 3 weeks and stayed at several hotels. This one was great. Not 5 star but great value for the $$$$$. Comfortable beds.
Comment from Hotel Management
Jun 21, 2016 by Jason Burt, Hotel Management
Thank you very much for your comments, we hope to see you again when you pass through Fernie. Kind Regards
3 out of 5
by Marie-Andree from Prevost qc

Posted Mar 9, 2016 on Hotels
Semaine de ski à Fernie, petit motel agreable, propre et bon service,pas de grand luxe mais parfait pour nous!
Comment from Hotel Management
Jul 9, 2016 by Jason, Hotel Management
Merci beaucoup Marie-Andree, esperant vous revoir a Fernie peut etre une visite l'ete le velo est superbe et la marche en montagne!! Merci pour votre critique sur expedia.
3 out of 5
by A verified traveler from Beaumont, AB

Cheap and comfy

Posted Jan 3, 2016
Hotel is dated, went through a lot of towels cleaning up the water from an uneven tub. We were able to control the heat in the room which was nice but on the last day when we went to leave, condensation from poor insulation had our door froze shut. Overall it was very affordable for Fernie during ski season and woul have no problem staying again, Although I might try some others if they weren't booked. I stayed in the Travelodge before, even though it cost more I would pick Sun Valley over it.
Comment from Hotel Management
Oct 31, 2016 by Danielle - Snow Valley Motel & RV Park, Hotel Management
Hi - thank you for taking the time to review our motel. Thank you for your comments, they serve well for us to improve. We are always striving to improve and are currently updating our rooms. We will be sure to take your comments regarding the bathtub and the condensation into account. Otherwise, we are glad you enjoyed your stay and hope you will give us another try if you are passing through Fernie again. Thanks again for your review. Kind regards, Danielle.
3 out of 5
by A verified traveler

Decent hotel with older rooms and facilities

Posted Oct 3, 2015
The room/s were clean but they were a little bit dated with no amenities like a full mirror. Bathroom was decent but light was connected to same switch as fan and the fan was extremely noisy. Experience was appropriate for the price.