Breakfast, lunch, dinner served; Moroccan cuisine, garden views
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Reviews of Dar Al Andalous - Riad

4 out of 5
Dar Al Andalous - Riad
14, Derb Bennani, Rue Douh, Batha, Medina, Fes

Reviews

8.6

Excellent

Rating 10 - Excellent. 108 out of 195 reviews" "
Rating 8 - Good. 52 out of 195 reviews" "
Rating 6 - Okay. 23 out of 195 reviews" "
Rating 4 - Poor. 7 out of 195 reviews" "
Rating 2 - Terrible. 5 out of 195 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Venkat

Traveled with family
Liked: Staff & service, property conditions & facilities
Staff are very friendly and helpful thru out the stay. Property is very good but there is room for improvements in bathrooms and maintenance. Management mentioned they are planning to upgrade soon.
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Husband & wife owners do NOT care about keeping this property nice - VERY rundown. Air con was broken in our room & had to be fixed (moved to a different room for the 1st night & bathroom wasn't properly stocked), rooftop deck dirty & broken furniture, tiles on step to dining room broken. Ladders laying around in hallway & on stairs. Whole place felt neglected - BEWARE photos on Expedia are VERY OLD. We would not stay there again or recommend it to anyone. Only good thing was the location within the Media but there are PLENTY of other Riads to choose from. Staying at this one was VERY disappointing (we were in Morocco a month & stayed at lovely places everywhere else).
Stayed 2 nights in May 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Great staff, great place. Zhara was amazing and helpful.
Stayed 2 nights in Apr 2019

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and welcoming riad
This was a great place to stay for exploring Fez. Everyone at the riad was helpful, friendly and accommodating. The first room we were given was not ideal for us, but we were able to change to a room which suited us better, thanks to the helpful and understanding staff. The food was excellent, particularly the wonderful dinners. Most visitors were only staying for a couple of nights, but we were there for a week and could therefore appreciate just how good this riad was. We felt completely at home.
Stayed 7 nights in Apr 2019
Response from Zahra on Apr 26, 2019
Dear Barbara, Thank you a lot for your lovely review, we appreciated it a lot. Dar Al Andalous is your second home and we are your second family here. Thanks for staying with us and hope you coming back.

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
The courtyard riad has a beautiful charm with a comfortable and nice dining area. The staff was helpful in arranging a full day tour for us in and about Fes and making airport transportation arrangements back to Casablanca for us. Few suggestions which I shared with the owner, smoking in the lobby and in rooms is not a pleasant smell for guests that don’t smoke.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful Riad with accommodating staff. The meals were also delicious.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Very easy to find (10 minute petit taxi 30 dirham to batha sq & walk for 2 minutes). A little tired, but spectacular Riad with beautiful, original tiles and windows throughout. Stayed in the batha room, a good size with a great semi private terrace. In room safe was not working, turning on the heating made the room smell sweaty, private bathroom is down one flight of stairs and had sporadic warm/hot water. Not in the heart of the Medina which we liked, easier to find, less intimidating. Construction across the street starts at 8.30am and ends when the sun goes down. Just pouring foundations in Feb 2019, so likely to be going on for awhile
Stayed 2 nights in Feb 2019

10/10 Excellent

Hiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with nice staff and nice food. The room was beautiful with clean bed. The reception was not ready when we tried to check out at 07:30. Little water was leaking in the bathroom floor.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This riad was beautiful and spacious. Not directly in the medina, but only 5 minutes walking to the blue gate and medina.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awsome. specially Zahra. Went out of theire way to make us feel at home/
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming
Authentic ambiance with excellent food. Helpful and kind staff and owners. Highly recommended.
Stayed 4 nights in Oct 2018

10/10 Excellent

Martin, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a good location with beautiful rooms. The staff are friendly and very helpful.
Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
The entrance hall and dining room were a beautiful space, which imcreased our excitement for our room. It was the end of ou trip, so we decided to book a better Hotel. The first room we got was a lot smaller than we expected. It was small, hair in the bathroom and no shower curtain. On the website it stated that we would have a safe and fridge in the room, whdoch we really wanted. Hence why we asked zhr next day shere fridge and safe were. Staff eas really polite and said we cpuld have another room, if we don't mind a double bed. We agreed and were happy with the service. Arriving at the second room later that day we had fridge and safe and a bigger room with a terrace. Horwever it was even dustier. Hair on the sheets. Bathroom looked grose and the matress was old. Air con did not work and the teracce looked like it has been a building site with pieces of wood in the corner. We were not able to stand up in the bathroom. I am 173cm so it isn't too much to ask for to stand straight while brushing your teeth and not showering kneeling. We don't want to critise everything. The staff was expectional. Cleaning staff and Rachid were most wonderful and very helpful throughout.The Riad haad a great breakfast. We felt very angry throughout our stay. The owner lied to us and said the guests before took the key with them and will post it, so we receive it the next day. It never srrivedand we found out, that the room was never used and we were lied to. This made us were uncomfortable.
Stayed 5 nights in Oct 2018

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here
Our room in Dar Al Andalous was truly beautiful. We feel lucky to have been able to stay there for six nights. We especially wish to say how much we appreciated the manager Zehra. She was is lovely in spirit and helpful. We also appreciated the grace and friendliness of Rashid the waiter and doorman. We highly recommended that you choose the room which is listed with a jacuzzi because it is such a wonderful space.
Stayed 6 nights in Sep 2018

8/10 Good

Traveler, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful riad with helpful staff and large, comfortable rooms and bathrooms. Decent wifi. One piece of advice: clarify cost of meals before ordering them.
Stayed 1 night in Oct 2018

10/10 Excellent

Andrea, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and helpful staff. The Riad is beautiful.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

8/10 Good

Bob, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay, excellent service. Convenient location on edge of Medina. Easy to walk Medina but yet close to drivable area so you can get transportation as well (most of Medina is inaccessible to cars).
Stayed 4 nights in May 2018

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely Riad in Fes
This is a charming Riad not far from the Blue Gate. Our suite was a bit austere, but quite comfortable and spacious, with in room wi-fi which worked well. The owners and staff could not have been nicer and more accommodating. Breakfast and dinner featured Moroccan home cooking and were excellent. We really enjoyed our three night stay.
Stayed 3 nights in Apr 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Lots of Potential but Disappointing
This place has the potential to be the best riad in Fes. The setting, the location, the building and the atmosphere is just amazing. Here are the problems: We asked for two separate beds but we were given one double bed (they called it a king but it was a double (137 cm x 187 cm size) and not a king size. The plumbing in our shower was broken. They tried to temporarily fix it but it was never fixed, so we were not able to take a decent shower for our four nights of stay. Don't be fooled by the images of the rooftop amenities. A layer of dust all over the furniture and no service on the rooftop. The owner is a nice guys but very cheap. Anything you want, even a box of tissues, you have to ask for it. TV (we didn't care much for watching it but it is advertised as an amenity) was broken in the room. We asked for the key to the safe several times (again advertised on the website included in a room), was never given to us. Breakfast is very very basic comparing to other places, no eggs or protein. The staff is really nice and accommodating but I received a very awkward hug from the gentleman helping with our bags on our way out right after I tipped him. I felt very uncomfortable. NOT PROFESSIONAL AT ALL.
Stayed 4 nights in May 2018

8/10 Good

Umer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. Good service

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your Haven in Fes
From the moment we arrived, we felt like we had a haven in Fes. Mohammed the owner and his staff took great care of us. The place was beautiful, and the dinner we had our first night there turned out to be the best we had during our stay in this marvelous country.

8/10 Good

ars, arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice rooftop terrace to watch the sun set. Our vegetable cous cous and the fresh fruit for desert were both delicious!
Stayed 1 night in Apr 2018

8/10 Good

fabiola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but double check first
The staff were incredibly nice and helpful, they really did treat us like family. One time we were looking into going to a show and we couldn't find information online, so the manager called around and found us a place, and he even told one of the staff members to walk us there because it is easy to get lost in Fes. However, I have to say that the website and the main page of the riad are somewhat misleading. It says on their website that they have transportation to the airport and they did not. We had to pay $13 euro to get there and another 13 to go back. They also said they had a terrace,and there is a picture with a nice view on the website, but in fact they never offered us to go there and when we found it it was dirty and not prepared for guests. Also, at the end of the stay, they charged us 10 extra Euro and they said it was a "tax" per person and per night, but we never saw that on the hotels.com site or their own website. So at the end we spent more money because of the misleading claims and the surprise tax. Other than that, the place is beautiful, and the staff are incredibly helpful and polite.

2/10 Terrible

Barry, Chefchaouen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Beware - owner is Moroccan Basil Fawlty
Would not recommend this hotel. Only positive is the location to the medina. Faults too numerous to mention.
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and fascinating atmosphere. Personnel always ready to help and accommodate all our request. I would definitely recommend it.
Stayed 3 nights in Mar 2018

10/10 Excellent

Nicole, Bologna, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Experience
We stayed at this beautiful Dar for two nights. The staff were friendly and helpful, the grounds were immaculate and the location was perfect. We were only in Fez for one full day, so the owner - Mohammed -recommended a tour guide. Which he set up for us on the spot. We had dinner at the hotel one night which is our best meal in Morocco. Though the rooftop was being renovated, they still allowed us to sit and enjoy the beautiful view. We appreciated how friendly, helpful and genuinely kind the entire staff was. The daily breakfast was traditional and lovely, even our 3 and 6-year old enjoyed. We truly enjoyed our stay here and would highly recommend it.
Stayed 2 nights in Feb 2018

8/10 Good

Gill, Middx

Liked: Cleanliness, staff & service
Disliked: Room comfort
Too cold for comfort
It was very cold and heaters sparingly used and only when asked for in lounge/dining area and bedroom. Food OK but very sparing with portions (and certainly not cheap). Dirty tablecloth not changed for the three days we were there and dead flowers on tables. Owner irritating. Was over-pushy.
Stayed 3 nights in Jan 2018

10/10 Excellent

Jules, Charleston, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place! Great value!
Well located on a quiet street, but near the Médina. Beautiful property with lovely guest rooms, helpful staff and delicious food! I like that they served Moroccan wine. I would highly recommend this beautiful place!
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Beautiful Riad
We had 2 rooms between 3 people. Staff were great and very helpful. They were good to give us adjoining rooms as requested. We were greeted w mint tea and Zarah immediately helped us get our activities started. I had a Hammam done right in the Riad. Essentially the service is someone gives u a bath. This one was good and it did leave my skin soft. I've had better still. Owners of the Riad were friendly. Location was very good. It is close to the old city but far enough away the it was quite. not too many cars go to the street. It is a short walk from where a taxi can go to. Thank you to the Riad staff for a wonderful stay.
Stayed 2 nights in Nov 2017

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Place to Stay
We loved Fes and the hotel where we stayed was definitely a part of that. The service was fantastic, room was large and comfortable, and it was a nice quiet place to relax after a day of the energy in the Médina. We are returning for an extra two nights when we get back to Fes from Chefchoen.
Stayed 3 nights in Oct 2017

10/10 Excellent

GBGal, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant Riad with lovely hosts.
This elegant, stately Riad is a must stay. We had a wonderful experience enjoying the rich atmosphere, the kind hosts, the wonderful food (they may have the best cook in all of Morocco!) and the very thorough cleanse in the Hamman.
Stayed 2 nights in Oct 2017

8/10 Good

Lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service.
Good Tiad for the price, food was pricey compared to other riads of same quality we've stayed in morroco.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful ambience, very friendly staff and great location
Stayed 2 nights in Oct 2017
Response from Dar Al andalous on Oct 9, 2017
I a répondu oct. 7 Dear Felipe, First of all, thank you a lot for your lovely review, we appreciate it very much . We are very delightful with your stay with us. Our aim is to make your stay peaicefull and memorable.. We remain at your disposal, Regards.

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Fantastic location. Clean. Female staff helpful and friendly. Male owner could be difficult and unaccomodating. Our group witnessed him bully two young female guests which was very disappointing. Therefore for the price I would recommend staying elsewhere around the same location.
Stayed 1 night in Oct 2017

6/10 Okay

Richard, Cincinnati OH USA

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
A Challenge at a Historic Hotel
I booked this hotel from the picture shown. The picture shown is at the top of the building but no service offered there such as drinks or food. Just a look out after going up 4 floors of steep spiral steps. A pretty picture but not a great surroundings. Empty buildings and burnt lot next to it. Your room is nice but getting to any room involves climbing very narrow spiral stone staircase steps. ( steep). Our room required ;more stone spiral staircase steps to go up to your bed. The bathroom was on the floor below. When arriving, the taxis stopped on the outer area. A ten minute walk from the taxis to the hotel. The hotel is located in the part of the city that does not allow vehicles. No mention of that "important" information in the advertisement. Tried to pay for a dinner via credit card. Their machine wasn't working so i had to pay in USA dollars.. The area is primitive which i like, but for the cost of the hotel, it was overpriced.
Stayed 1 night in Sep 2017

8/10 Good

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
unique experience staying in a Riad.
It was a great experience staying in a Riad with it's exquisite tile work, fountain, carvings etc. However it lacked the comforts of a modern hotel.The location was good as it was about 10 minutes walk to Medina. Zara and Rashid were extremely helpful. Breakfast which is included is very basic.Food at the Riad is expensive. There are lot of cheaper and better options available in Medina.
Stayed 3 nights in May 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome, local advise, great service, relax.
a very nicely decorated properly well run with a quiet atmosphere, walking distance to shopping and dining, would stay here again, we checked in and immediately extended our stay.
Stayed 2 nights in May 2017

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful old Riad, in very good location. Manager and his wife were gracious hosts and most helpful and kind to a solo woman traveller.

10/10 Excellent

A. Baasit, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A** Perfect Hotel for Experiencing Traditional Fes
Me & my wife booked the jetted tub room. We absolutely loved it. The size of the room was fantastic, very spacious and full of windows to allow the fresh breeze to come in. It was an amazing experience. The room is a perfect hybrid between all the modern luxuries and the traditional Moroccan experience. The décor of this riad was stunning. Spacious eating areas, plenty of seating areas to relax. The staff were very pleasant and kind, and as my wife was pregnant, they made all the effort to ensure her food cravings were met.

10/10 Excellent

Yiting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is fabulous of course with convenient location to Medina, train or the new town. But for me most important of all, It was the most amazing experience in hotel stays ever. I have stayed in Morocco for over two weeks and in Fes this place made me feel like I am home. The owner was the most generous man who has helped me throughout the trip and took me to the most amazing places in Fes and now has become the most precious friend I could ever ask for. And the wife is the most amazing cook possibly in Morocco who has been nothing but sweet and kind! I love the place absolutely and this is the only place to stay if you ever go to Fes and want to have not just an authentic beautiful hotel experience but also a welcoming local experience with the most generous and tasteful and friendly couple in the entire Fes.

10/10 Excellent

Tom, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family run hotel
Lovely family run hotel that made us feel straight at home. The porter even stayed up until midnight waiting for us outside the hotel in order make sure we arrived ok in the medina. The owner were very friendly and helpful for local sights and visit advise. The hotel even has a private bathhouse which can be booked at a small cost. Highly recommended to clear the pores! Food in the hotel was lovely, with a feast every breakfast. The rooms are spacious, with the whole riad essentially feeling like a private palace. Definitely worth a visit just to see the building. Highly recommended.

8/10 Good

9gagger, Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hassan is awesone
The riad is beautiful. The owners were nice and very hospitable. We wanted more food for breakfast and they cooked more for us. We fell sick from food poisoning and they went out to get ingredients to cook for us and brought it up to our room. Hassan the Butler is amazing, humble, polite, thoughtful, kind-hearted and just a great person. The owners were husband and wife and both of them are amazing cooks. Their food is more expensive than the restraunts in the Medina but it is clean, healthy and delicious. Unlike most people we met in the medina in fes, you can trust them. The money I paid is definitely worth it because of their hospitality. But compared to other riads, you can get the same beauty for a cheaper price.
Riad Main Reception

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Beautiful Riad
Lovely hosts and staff beautifully renovated riad Moroccan style Large rooms good breakfast and dinner without leaving the hotel we had cooking lesson learning how to make Tagine dishes and Moroccan salads

10/10 Excellent

BEHZAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Just Excellent. Beautiful Riad, I would like to say Breathtaking! Close to everywhere in Medina. Special Thanks to Rashid and Fatima for their warm hospitality.Room is super clean. Dinner and Breakfasts are lovely and traditional. You may feel yourself in real Morocco.