Featured Image
1/38 Featured Image Featured image 1 of 38

Get an overview of this hotelLuxury Fez hotel in Fes Medina, near Medersa Bou-Inania

Location

Located in Fes Medina, this luxury hotel is 0.2 mi (0.2 km) from Borj Fez Mall and within 3 mi (5 km) of Medersa Bou-Inania and University of Al-Karaouine. Tombs of the Merenides is 2.4 mi (3.9 km) away.

Hotel Features

This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a nightclub, a bar/lounge, and a poolside bar are onsite.

Room Amenities

All 146 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include minibars and LCD TVs.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Palais Medina & Spa features an outdoor pool and a steam room. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary high-speed wireless Internet access.

3 meeting rooms are available. This luxury hotel also offers a children's pool, a nightclub, and a terrace. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Complimentary self parking is available on site.

  • Airport transportation (surcharge) 
  • Bar/lounge 
  • Pool umbrellas 
  • Breakfast available (surcharge) 
  • Children's pool 
  • Coffee/tea in common areas 
  • Concierge services 
  • Conference center 
  • Conference space 
  • Elevator/lift 
  • Free parking nearby 
  • Free self parking 
  • Free WiFi 
  • Full-service spa 
  • Garden 
  • Gift shops or newsstand 
  • Hair salon 
  • Luggage storage 
  • Multilingual staff 
  • Nightclub 
  • Number of buildings/towers - 1 
  • Number of floors - 5 
  • Number of meeting rooms - 3 
  • Number of restaurants - 3 
  • One meeting room 
  • Outdoor pool 
  • Outdoor seasonal pool 
  • Pool sun loungers 
  • Poolside bar 
  • Porter/bellhop 
  • Snack bar/deli 
  • Spa treatment room(s) 
  • Steam room 
  • Terrace 
  • Total number of rooms - 146 
  • Tours/ticket assistance 
  • Turkish bath/Hammam 
  • Year Built 2011 

Family Friendly Amenities

  • Children's pool  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Outdoor pool  
  • Snack bar/deli  
  • Soundproofed rooms  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free parking nearby

Room Amenities

  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Free toiletries 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Deep soaking bathtub 
  • Digital TV service 
  • Free WiFi 
  • Hair dryer 
  • In-room safe 
  • Iron/ironing board (on request) 
  • LCD TV 
  • Minibar 
  • Private bathroom 
  • Room service (24 hours) 
  • Shower/tub combination 
  • Soundproofed rooms 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Imperial - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Arabesque - This theme restaurant specializes in Moroccan cuisine and serves dinner only. Open select days.

Dragon - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room.

Spa Services

Spa Thalion has 6 treatment rooms including rooms for couples. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with Turkish bath/hammam.

The spa is open select days. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

  • Minimum age to access spa is 6 
  • Aromatherapy treatments 
  • Massages 
  • Number of treatment rooms 6 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body scrubs 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 12:30 PM

Check-in time ends at 11:30 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is Noon

Payment types

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

Fees

You'll be asked to pay the following charges at the hotel:
  • Christmas Eve (24 December) Gala Dinner per adult: MAD 800.00
  • Christmas Eve (24 December) Gala Dinner per child: MAD 500.00 (from 0 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: MAD 1600.00
  • New Year's Eve (31 December) Gala Dinner per child: MAD 800.00 (from 0 to 12 years old)
  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 5 years of age.
  • Tourism fee: MAD 39.60 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: MAD 200 for adults and MAD 100 for children (approximately)
  • Airport shuttle fee: MAD 300 per person (one way)
  • Airport shuttle fee per child: MAD 150.00 (one-way), (from 0 to 12 years old)
  • A late check-out fee will be charged
  • Rollaway bed fee: MAD 300 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.


* Rooms for this hotel are currently unavailable on our site.
† This room is not available on our site.
Sorry, we seem to have had an issue loading our review content. Try again?