Posted Jul 24, 2016 on Hotels
The manager on duty was amazingly helpful and accommodating! The Riad is wonderful, makes you feel royal! The recommendations of the manager for food, shopping, and tours were spot on. He arranged for a tour guide for half a day, which was wonderful: we went through otherwise very hard to navigate narrow streets to see authentic handwork.
The hotel itself is an ideal mix between tradition and comfort. While everything had an authentic feel,
it still was very clean, comfortable and convenient. From the outside it seems very basic and unassuming (like all Riad designs), but once you enter this one, it's like wow. Customer service is truly exceptional. Wonderful stay -- and we would have loved for our trip to be longer. If we go back to Fes (and we should) then this hotel will certainly be on top of our list!