All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 114 out of 172 reviews" "
10 - Excellent
114
Rating 8 - Good. 44 out of 172 reviews" "
8 - Good
44
Rating 6 - Okay. 6 out of 172 reviews" "
6 - Okay
6
Rating 4 - Poor. 3 out of 172 reviews" "
4 - Poor
3
Rating 2 - Terrible. 5 out of 172 reviews" "
2 - Terrible
5
9.4/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
2/10 Terrible
S
Oct 31, 2023
S
Stayed 2 nights in Oct 2023
Response from A. Kuduzovic on Nov 8, 2023
Sehr geehrter Gast Vielen Dank für Ihre ehrliche Bewertung. Es tut uns leid zu lesen, dass Ihre Erfahrung nicht unseren üblichen Standards entsprochen hat. Wir nehmen Ihr Anliegen ernst und würden gerne mehr darüber erfahren, um Verbesserungen vorzunehmen. Leider konnten wir anhand Ihrer Bewertung keine spezifischen Details zu Ihrem Besuch finden. Um Ihre Bewertung nachvollziehen zu können, würden wir gerne mehr über Ihren Aufenthalt erfahren. Bitte kontaktieren Sie uns unter info@panoramaresort.ch und teilen Sie uns weitere Informationen mit, damit wir die Angelegenheit genauer untersuchen können. Ihre Zufriedenheit liegt uns am Herzen, und wir setzen alles daran, sicherzustellen, dass jeder Besuch ein angenehmes Erlebnis ist. Vielen Dank, dass Sie uns die Gelegenheit geben, dies zu verbessern. Wir freuen uns auf Ihre Kontaktaufnahme und verbleiben bis dahin mit freundlichen Grüssen.A. Kuduzovic Marketing Assistentin
I loved everything about this hotel. The location is quite, great to relax and with an amazing view. Staff super friendly.
Sara
Stayed 2 nights in Jun 2023
Response from A. Kuduzovic on Aug 22, 2023
Dear guestWe are very pleased that you could relaxy during your stay and that we could convince you with our hospitality. We would also like to thank you for the excellent rating – we hope to welcome you soon again.Kind regardsA. KuduzovicMarketing Assistent
Amazing views and amazing service !! Highly highly recommend!
mohammed
Stayed 1 night in Jul 2023
Response from A. Kuduzovic on Aug 22, 2023
Dear guestThank you for the great review about your stay. It is a pleasure for us to read that you enjoy the view over Lake Zurich and that we could convince you with our personal service. We are looking forward to your next visit in Feusisberg.Kind regardsA. KuduzovicMarketing Assistent
6/10 Okay
Samer
Traveled with partner
Jun 22, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lack of AC in the room during a summer heat stretch led to almost unbearable night conditions. This in combination with the construction on the pool made us count down the days until check-out. Avoid if possible. Especially during the summer months.
Samer
Stayed 3 nights in Jun 2023
Response from A. Schlegel on Jul 4, 2023
Dear GuestThank you for taking the time to share your experience at the Panorama Resort & Spa. We greatly value your feedback and sincerely regret that your stay did not meet your expectations.We understand how the warmer weather can impact the comfort of your stay, especially during the rare Swiss summer heatwaves. As part of our ongoing commitment to environmental sustainability, we have chosen not to install air conditioning systems in our rooms. However, we always make fans available to our guests upon request for those few hot days.We apologize for any inconvenience caused by the ongoing renovations. While we are continuously striving to improve our facilities for our valued guests, we understand that the construction process can temporarily affect the enjoyment of some amenities. We take great care to communicate the details of any renovations to guests before booking and we have made various adjustments, including special pricing and reductions on various offerings, to ensure our guests' stays are as comfortable as possible during this time.Your comfort and satisfaction are our top priorities, and we genuinely appreciate your feedback as it helps us better serve our guests. Please know that we are here to ensure the best possible experience for our guests and we hope to have the chance to welcome you back to the Panorama Resort & Spa in the future, to better meet your expectations.Kind regardsA. SchlegelMarketing Manager
All aspects of our visit were excellent.
Food and drink were on the expensive side.
Verified traveler
Stayed 1 night in Mar 2023
Response from A. Kuduzovic on Apr 3, 2023
Dear Guest Thank you very much for this excellent review.We are glad that you enjoyed your stay and that we were able to meet all your expectations. We hope to welcome you again soon. Kind regardsA. KuduzovicMarketing Asisstent
Wonderful two nights in a very beautiful location!!
Patrizia
Stayed 2 nights in Nov 2021
Response from Marketing Panorama Resort & Spa on Mar 17, 2022
Dear Guest
Many thanks for the excellent feedback! We are pleased that you were able to enjoy your stay.
We look forward to your next visit!
Best Regards
A. Schlegel, Marketing
Fantastic service coupled with amazing location and views. Spa was very well kept and a nice bonus with some refreshments included in the spa area. Dinner in Collina was suburb and the breakfast brunch was really worth it. We’ll be back!
There is NO AC and while leaving the window open is lovely, swarms of mosquitos will surely fill your room as they did mine. I didn't sleep the whole night. The room was also dusty and hasn't been renovated obviously since they built the place. The spa was overrun and there was no social distancing.
John
Stayed 1 night in Oct 2021
4/10 Poor
Declan
Business traveler
Oct 21, 2021
Liked: Cleanliness, staff & service
Not geat
Very isolated with nice view. Fairly basic facilities but wifi was very poor. As a business hotel one wold expect more. Service was pleasant but overall a bit over priced.
This is an excellent hotel outside Zurich with spectacular views of the lake. Easy access from the highway with fresh mountain air. The rooms are modern, clean and comfortable.
Remote location, you need a car, but....breathtaking view, top class room with view to the lake, breakfast is great, staff very helpful and friendly. Loads of parking space. Highly recommend, - but you need a car.
They forgot to 1) Clean my room and 2) Tell me how to operate the TV (Its not as easy as pushing a button on a remote or on the TV). These things should mentioned at check-in.
Great views of Lake Zürich.2 very good restaurants and the breakfast buffet has almost everything you could desire. Only let down are the TV channels. There are almost no English channels with BBC World (24hr news) and the usual American news channel. However, for those who speak the language there are 14 Arabian channels.
Rooms were alright but , too small for 2 adults, the facilities SPA ..etc were out dated and old , the resturant was too small , they were always short of staff to help , too expensive for what you are getting ! And the overall feel to the hotel is simply OLD although it has been marketed otherwise.
Verified traveler
Stayed 2 nights in Jul 2017
Response from Janine Barmettler on Jul 17, 2017
Dear anonymous writer,
Thank you for having taken the time to write an evaluation.
We regret to read that you were not satisfied with your stay. Nevertheless, we would like to point out that your comment does not quite correspond to the truth. We are always honest to our guests and we have never been marketing our hotel as new when it wasn't. We are currently and continuously renovating parts of the hotel to maintain the building. But due to our hotel guests, it is always only one part of the hotel and not the whole hotel at one time.
We regret that you did not notice that or did not like it.
Best regards,
Janine Barmettler
Head of Marketing & Communications
Very comfortable hotel, excellent service and good breakfast.
Verified traveler
Response from Maria on Jul 21, 2016
Dear Guest
Thank you very much for taking the time to write us a feedback.
It is always a pleasure to receive positive feedbacks. We are delighted to read that you enjoyed your stay with us and that you appreciate the breakfast. We are very proud that our team’s service level matched your expectations.
We would be pleased to welcoming you back to the Panorama Resort & Spa.
Yours sincerely
Maria Wilting
Assistant Marketing
nice lake view,excellent breakfast,friendly staff,little be noise
Viacheslav
Response from Maria on May 16, 2016
Dear Viacheslav
Thank you very much that you took the time to comment your stay with us. We are pleased to read that our breakfast buffet met your expectations and that you appreciated the service of our team. It would be a great pleasure for us to welcome you back to our hotel in the near future.
Yours sincerely
Maria Wilting
Assistant Marketing
Es ist mein fünfter Aufenthalt da.. schade war natürlich das umgebaut wird somit Spa und Pool besuch nicht möglich war. Aber das wusste ich. Es war wie immer eine erholung.
I'd say some rooms and the terrace offer the most spectacular view on the Zurich lake. It's a bit isolated up on the mountain but only 10 minutes by car to the lake itself. The restaurant is very good, but expensive even for Swiss standards. Biggest critic point: No air conditioning, no where, not in the restaurant, not in the rooms.
Verified traveler
Stayed 1 night in Aug 2023
8/10 Good
Kathrin
Aug 21, 2023
Liked: Cleanliness, staff & service
Kathrin
Stayed 2 nights in Aug 2023
6/10 Okay
Wuldson Machado
Jul 16, 2023
Disliked: Staff & service
Wuldson Machado
Stayed 1 night in Jul 2023
Response from A. Kuduzovic on Aug 22, 2023
Sehr geehrter GastVielen Dank dass Sie sich Zeit genommen haben, uns eine Bewertung zu schreiben und uns in Feusisberg zu besuchen. Es tut uns leid zu lesen, dass der Aufenthalt nicht ihren Vorstellungen entsprochen hat. Unsere oberste Priorität ist das Wohlbefinden unserer Gäste und konstruktive Kritik wie Ihre, bringt uns weiter. Gerne können Sie uns persönlich telefonisch oder per E-Mail kontaktieren und uns Ihr Anliegen schildern. Wir freuen uns auf Ihre Kontaktaufnahme und hoffen Sie dennoch bei einer nächsten Gelegenheit von unserem Service überzeugen zu dürfen.Freundliche GrüsseA. KuduzovicMarketing Assistentin
Zimmer sehr schick mit toller Aussicht auf den Zürisee. Personal aufmerksam und hilfreich.
Kosmektikbehandlung und Massage top.
Maria
Stayed 2 nights in Jul 2023
Response from A. Kuduzovic on Aug 22, 2023
Sehr geehrter GastVielen Dank für die ausgezeichnete Bewertung die Sie uns nach Ihrem Aufenthalt hinterlassen haben. Es ist uns eine Freude zu lesen, dass wir Sie in allen Hinsichten von der Aussicht hin zum Service bis zu den Kosmetischen Behandlungen zufriedenstellen konnten. Wir hoffen Sie bald wieder willkommen heissen zu dürfen.Freundliche GrüsseA. KuduzovicMarketing Assistentin
Sehr geehrter GastVielen Dank für die ausgezeichnete Bewertung. Es freut uns sehr, dass Sie Ihren Aufenthalten geniessen konnten und hoffen Sie bald wieder willkommen heissen zu dürfen.Freundliche GrüsseA.KuduzovicMarketing Assistentin
Sehr geehrter GastVielen Dank für Ihren Besuch und Ihre grandiose Bewertung. Es freut uns sehr, dass Sie die Aussicht während des Aufenthaltes geniessen konnten. Wir würden uns freuen, Sie bald wieder bei uns begrüssen zu dürfen.Freundliche GrüsseA. KuduzovicMarketing Assistentin