Ratings based on 30 Verified Reviews

3.8 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Luton,England

More positives as negatives

Posted Nov 14, 2016
Hotel quit,room clean with AC and heating,bed comfortable,great location-2 min to town- shops,5 min from train station,30 min from Milano central /€2,80/ 30 min from Airport Malpensa /€8/ ,the smallest shower I ever seen,poor breakfast.. More positives as negatives. Happy customer thank you for pleasent stay:-)
Comment from Hotel Management
Nov 19, 2016 by Hotel Cyrano, Hotel Management
Good evening, thank you for you intervention. We are happy to read these words. We hope having you again here in our Hotel to offer you our best services and our news about breakfast and design.
3 out of 5
by Teresa

Posted Aug 14, 2016 on Hotels
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Gentile Ospite, volevamo ringraziarla per aver condiviso la sua esperienza presso l'Hotel Cyrano. Ci auguriamo di averla nuovamente come nostra ospite. Cordiali saluti. Roberta
3 out of 5
by joan from Barcelona

Good!

Posted Feb 19, 2016 on Hotels
good hotel for a short and smooth stay.
Comment from Hotel Management
Dec 8, 2016 by General Manager, Hotel Management
Dear guest, we would like to thank you to share your experience at Hotel Cyrano. We are glad to see that we help you to made your stay a memorable one. We hope to see you again in the future. Best regards. Roberta
3 out of 5
by Tomkins from UK

Hard to find

Posted Aug 6, 2014 on Hotels
A clean reasonably equipped hotel with pleasant helpful staff. The rooms were large and comfortable with good bathrooms. It was, however, very difficult to find when driving even with Sat Nav and full directions - not ideal at 10pm after a long days driving
Comment from Hotel Management
Dec 10, 2016 by General Manager, Hotel Management
Dear guest, we would like to thank you to share your experience at Hotel Cyrano. We are glad to see that your stay was good and you liked all our services. We hope to see again in future. Best regards. Roberta
3 out of 5
by A verified traveler from Stuttgart

Nettes kleines Hotel, Zentrumsnah, grosse Zimmer

Posted Oct 15, 2017
Pros: Personal, Zimmer
Cons: Frühstück bis 10:30 statt nur bis 9:30 anbieten
Location: Zentrumsnah Saronno, Shoppen, essen gehen.
Als Stop-Over bei der Durchreise von Nord nach Süd und umgedreht ideal: recht gut zu erreichen, Hotelparkplatz inkl., geräumige Zimmer, gute Betten und sehr freundliches und hilfsbereites Personal. Der etwas verwohnte Eindruck stört nicht, da das Preis-Leistungsverhältnis sonst sehr gut ist. Man kann in der Nähe auch sehr gut essen gehen ( beim Personal zu erfragen) .
Comment from Hotel Management
Nov 19, 2017 by Hotel Cyrano, Hotel Management
Lieber Gast, vielen Dank für Ihre Erfahrungen im Hotel Cyrano. Wir entschuldigen uns für die Fehler, auf die Sie stoßen könnten, aber ohne Ihre Sprache zu sprechen, helfen wir Ihnen mit einem Übersetzer. Das Anwesen befindet sich in einer strategischen Lage, ganz in der Nähe des historischen Zentrums und des Bahnhofs, aber auch sehr einfach mit dem Auto über die Autobahn zu erreichen. Wir sind froh, dass Sie einen angenehmen Aufenthalt verbracht haben. Wir hoffen es wieder als Gast zu haben. Roberta
3 out of 5
Recommended
for Couples
by A verified traveler from Holland

Overall good for the price

Posted Sep 7, 2017
Pros: The staff was very friendly
Cons: The curtains
Location: It is in Saronno, a small place, very nice, nearby the station to Milano. The shops and cafe places were very good in Saronno, very afordable.
There were holes in the curtains. The bathroom was very clean, with lots of clean towels.
Comment from Hotel Management
Sep 11, 2017 by Cyrano, Hotel Management
Dear guest, thanks to stay in hotel cyrano. We are glad to see that your stay was good and our staff made it a memorable one. The hotel is located near the center of the city and The train station, very confortable for the guests. We hope to see you again in The future. Best regards. Roberta
4 out of 5
by Laszlo

Posted Aug 7, 2017 on Hotels
Comment from Hotel Management
Aug 9, 2017
Dear Guest, thanks to stay in Hotel Cyrano. We hope to see you again. Best regards Roberta
5 out of 5
by Eddie Stevens

Posted Mar 21, 2017 on Hotels
Lekker luxe en koopje voor een aantal nachten! Moeite waard.
Comment from Hotel Management
Mar 28, 2017
Geachte gast, Hartelijk dank voor uw recente bezoek. Sorry voor de fouten die u kunt tegenkomen, maar niet te spreken zijn taal, helpen we met een vertaler. We zijn blij om te lezen dat het verblijf en de aangeboden door het hotel diensten aan zijn wens geweest. Het wachten op een volgend verblijf. Met vriendelijke groet. Roberta
3 out of 5
by Carlo

No Wifi incluso prenotando da questo sito

Posted Mar 19, 2017 on Hotels
Uso il wifi per lavoro perciò al momento della prenotazione scelgo attenamente gli hotel che lo offrono. Al check in mi hanno detto però che con la tariffa che avevo pagato il wifi non era incluso (la conferma di prenotazione diceva il contrario). Camere poco insonorizzate, si sentiva la conversazione dei vicini. Per il resto hotel adeguato al livello e al prezzo.
Comment from Hotel Management
Mar 30, 2017
Gentile Ospite, la ringraziamo per la sua recensione. Siamo contenti di leggere che l'albergo sia stato di suo gradimento. Nella tariffa da lei acquistata era compreso solo il wi fi nelle aree comuni, mentre per la camera era necessario un piccolo supplemento. Ci dispiace che la reception non abbia potuto risolvere il disguido immediatamente. Ci auguriamo possa tornare presto a trovarci. Cordiali saluti. Roberta
4 out of 5
Recommended
for Everyone
by A verified traveler from Tokyo Japa

閑静な住宅地にある、居心地の良いホテル

Posted Feb 20, 2017
4度目の利用になりますが、毎回快適に過ごせています。フロントの対応も良く、満足しています。 次回の出張時にもリピートするつもりです。
Comment from Hotel Management
Feb 23, 2017 by Hotel Cyrano, Hotel Management
親愛なるゲスト、私たちはホテルシラノであなたの経験を共有するためにあなたに感謝したかったのです。あなたが発生する可能性のあるエラーのため申し訳ありませんが、あなたの言語を話していない、私たちは翻訳者で支援しています。私たちは滞在が自分の好みにあったことを読ませていただきます。私はすべてのスタッフと自分の考えを共有します。私たちは、将来的に私たちのゲストとして再びあなたを持っていると思っています。よろしくお願い申し上げます。Roberta