Ratings based on 76 Verified Reviews

3.8 out of 5
79% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveler from england

Nice hotel with very helpful staff!

Posted Jan 4, 2018
My boyfriend and I enjoyed our stay at the Hotel Villa Bonelli. The staff were very helpful and friendly. The walls partitioning the rooms were fairly thin and had a couple that were pretty loud which kept us awake a bit. Breakfast was basic and offered a small continental selection. The room was also basic, but clean. Overall we enjoyed our stay and felt that it was a good hotel to stay at if you are looking for a clean and comfortable hotel in Fiesole, with friendly staff but no luxuries.
Comment from Hotel Management
Jan 9, 2018 by sm, Hotel Management
Dear Charlotte, Thank you for staying with us and for taking the time to write the review. We appreciate your feedback, it will help us to improve the overall standard.
5 out of 5
for Everyone
by A verified traveler from Kent England

Great base for Florence.

Posted Sep 25, 2017
Pros: Situation above the city.
Cons: A small easy chair in the room might be a plus.
Location: Quick easy cheap access to Florence.Sites of archeological and histric interes within easy walking access.
Helpful, friendly management/staff. Several good eating places nearby. Very easy access to the 20 minute bus ride into the city.
1 out of 5
by A verified traveler

Paper thin walls very uncomfortable beds

Posted Sep 24, 2017
Very very thin walls can hear literally everything the next room is doing. And of course the were up late and moving non stop. The beds were extremely uncomfortable. The staff was nice though. Also the room appeared to be clean. But it was difficult to get any sleep.
1 out of 5
by A verified traveler

very bad overall

Posted May 23, 2017 on Hotels
my room was facing a wall and it wasn't really bright. The room was very basic. One older guy at the reception wasn't friendly and helpful at all. there was one key at the wardrobe that when i touched it my finger immediately started bleeding. there wasn't really a comfortable desk for working purposes. And there were mosquitos at night. the breakfast was quite simple. overall i wouldn't recommend to any other people. one of my colleague got a room on the ground floor that he heard people passing by all the time.
4 out of 5
by Nicholas

This traveler left a rating score only Posted Mar 31, 2017 on Hotels
3 out of 5
by A verified traveler from Hollywood, CA.

Hard to Find

Posted Dec 27, 2016
Pros: I liked that it had wifi and they served breakfast.
Cons: They could really use new mattresses or at least softer ones. The mattress in the room I got was so horrible I couldn't sleep.
Location: The location is not the greatest, it's far from everything (Florence), but it has near by restaurants if you get hungry.
It's a very nice hotel, if you're only staying for a day or 2. It was a little hard to find, far from all the attractions, uncomfortable beds and it had a parking but it was far from the hotel. The staff was nice, the place was clean, and the food was ok.
3 out of 5
by A verified traveler from Hollywood

Unable to Communicate!

Posted Sep 30, 2016
Pros: It was clean, and it had wifi.
Cons: I wish that they had better courtains for their shower, made a mess when I took a shower, not by choice. Hope that Expedia or they update phone #
Location: The location was far from the airport and far from everything else.
The place is okay, I liked the fact that the owner was very nice. The one thing I didn't like was the fact that I was given the wrong number to call the place, as a result I didn't have a room the first night I was in Rome. It was the worst experience of my life, that is a room way up in the 5th floor of the building, No one was available, no one aswered the door, they don't have the right number on Expedia so therefore I was not able to talk to the people, when it said there that one had to call ahead of time, I did, but the phone number was wrong. So I thought when I get there I will just knock on the door or something, the door was locked and no one came to answer it until the next morning. Which I hope to get my money back for the one night I didn't stay there. It was horrible, and because of that I ended up getting sick, coulnd't go out for the next 4 days I was in bed. Let alone the fact that I was afraid of going out and not having a place to stay. the worst experience ever.
5 out of 5
by Robert

Fabulous Fiesole...

Posted Oct 19, 2015 on Hotels
Hotel Villa Bonelli is a gem in the hills of Tuscany, a short bus ride from Firenze. If you are visiting Firenze, and don't want to stay in the city itself, then book this hotel. It is in a little village called Fiesole...there is a Roman Amphitheatre and Museum there, as well as a Cathedral, and several very good restaurants, one, overlooking Firenze itself. The bus leaves from Piazza San Marco, which is another short bus ride from the train station, Santa Maria Novella. To expedite your travel, when you exit the train station, head straight across the street, directly in front of the station, is an information center. The agent will give you a free map, and tell you the number of the bus to Piazza San Marco, and the bus number to Fiesole. It is a very easy connection to make, and the bus ride to Fiesole is wonderful, as the view going to Fiesole is a sight unto itself.
4 out of 5
for Everyone
by A verified traveler

Sweet pensione

Posted Oct 13, 2015
Simple, quaint place with a lovely view of Tuscan hills. Furnished with antiques and set among houses in charming Fiesole on a very small street (not easy driving) It is a quick walk to town and easy to get bus to Florence
5 out of 5
for Everyone
by A verified traveler

Fiesole Hotel cozy and comfortable

Posted Oct 3, 2015
Location: Buy a bus ticket and get a free map for the public bus system at any Tabacchi/newstand. Bus transport was easy and inexpensive (1.2 euros for 90 min)
This hotel was very comfortable and the breakfast included was excellent with fresh coffee/espresso made to order. Getting a car up the narrow road to the hotel for loading and unloading baggage was challenging but not impossible. This is to be expected in any small Italian town. The only little thing that was difficult was the tiny shower. My husband is 6'2" and 220#. He could barely fit in the shower! It is a cozy place to sleep away from the crowds of Florence, with easy access via public transportation to all of Florence (il centro) and surrounding villages. The service was excellent and staff were friendly and accommodating. We loved this hotel!