Ratings based on 491 Verified Reviews

3.8 out of 5
75% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Tacoma Wash

Air Conditioning

Posted Jul 27, 2017
Pros: everything except the cooling system
Cons: Fix the above issue
Location: It was right across the street from a casino and close to resturants
I was in a room where the system shared with three other rooms which meant I didn't have any air conditioning at all which made for a muggy room fortunately the windows opened but because we were on the ground floor we had to close them when we left the room. Other than that it was a nice room .
Comment from Hotel Management
Jul 27, 2017 by Quality Inn Staff, Hotel Management
Thank you for your review of Quality Inn & Suites. We appreciate your feedback and will forward it to the proper authorities immediately. Thanks again, have a wonderful day!
2 out of 5
by A verified traveler

Very noisy hotel. Can not sleep at night.

Posted Jul 1, 2017
Close to busy Street, cars drive by at night. Do ask for a quieter room.
Comment from Hotel Management
Jul 3, 2017 by Quality Inn Staff, Hotel Management
Thank you for choosing Quality Inn & Suites. We do have many rooms away from the highway that would be much quieter. They are are available upon request pending current availability. Thank you!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2017
We did have problems with our air conditioner on the first day. They did move us to the host room for our troubles.
Comment from Hotel Management
Jun 30, 2017 by Quality Inn Staff, Hotel Management
Thank you for choosing Quality Inn & Suites. We are so sorry that your a/c was not working in the first room, we hope the second room was better, and we hope you will return again on your next trip to Fife :)
5 out of 5
Recommended
for Everyone
by A verified traveler

Really good value

Posted Jun 26, 2017
Pros: Firm bed, effective air conditioner, easy TV remoting, mini fridge, microwave
Cons: Have some whole grain, higher fiber breakfast items. Like a bran muffin, 100% whole wheat bread for toast, etc.
Location: With Lyft or Uber you can easily make this a place to stay for an event at the Tacoma Dome.
Nice, firm bed. Great air conditioning (was 100 degrees out and you'd never know it). Nice breakfast (good variety). TV worked great (no getting through menus to get to the viewing, just power on and you're there). Has a mini fridge and microwave, too! In this price range, you couldn't do better.
Comment from Hotel Management
Jun 27, 2017 by Quality Inn Staff, Hotel Management
Thank you for your feedback. We appreciate it, and we hope you will return again soon :)
4 out of 5
Recommended
for Everyone
by A verified traveler from Granite City, IL

Convenient location.

Posted May 16, 2017
The staff was very accommodating. We had problems with the toilet in our room and they had another room cleaned so that we could move just a few doors away. The beds were comfortable and especially, the pillows. The free hot breakfast was great and there were many good things to choose from. We thought our room seemed a little too dark and would be better with an additional lamp. We were close to a lot of amenities. Overall, we enjoyed the stay.
Comment from Hotel Management
May 16, 2017 by Quality Inn Staff, Hotel Management
Thank you so much for staying with us. We apologize for the toilet issue you experienced but we are pleased to hear that the staff took care of it for you. Thanks again, we hope you will return soon :)
2 out of 5
by A verified traveler from Seattle, Washington

Close to many activities

Posted May 8, 2017
This hotel is close to the activities we went to this past weekend. Hotel was ok. Sketchy part of town, didnt feel safe at all. Hotel breakfast was not what we expected. Waffle maker was broke, and other food was not appetizing at all. I would not stay here again.
Comment from Hotel Management
May 9, 2017 by Quality Inn Staff, Hotel Management
Thank you for your review of Quality Inn & Suites. We appreciate your feedback and hope you have a wonderful day!
4 out of 5
by Richard

softball tournament

Posted Apr 28, 2017 on Hotels
the breakfast was very poor quality.. we have stayed there two times. we ate it the first time but my husband refused to eat there the second time.
Comment from Hotel Management
May 1, 2017 by Quality Inn Staff, Hotel Management
Thank you for your review of Quality Inn & Suites. You did not specify what exactly your husband did not like in the breakfast. We do serve a wide variety including sausage, scrambled eggs, waffles, cereal, oatmeal, yogurt, fruit, bagels, muffins, danish & pastries, but if there was something else you would like to see served, we welcome all suggestions. Thanks again and have a wonderful day!
3 out of 5
Recommended
for Everyone
by A verified traveler

nice looking hotel

Posted Apr 24, 2017
Pros: Close to Casino
Location: Gamble at the Casino
Close to the Casino and nice staff and clean room and good breakfast selection. Only bad thing was noisy party going on behind the hotel.
Comment from Hotel Management
Apr 24, 2017 by Quality Inn Staff, Hotel Management
Thank you for staying with us. We have enjoyed having you here.
4 out of 5
by John S.

Posted Apr 22, 2017 on Hotels
Met all my needs. It was clean, everything I needed/expected and good value. Beds were too soft for my liking. Breakfast was a little over-rated. Sausage patties were poor.
Comment from Hotel Management
Apr 24, 2017 by Quality Inn Staff, Hotel Management
Thank you for staying with us. We appreciate your feedback and we hope to see you again soon!
5 out of 5
by Christine H.

Great stay

Posted Apr 19, 2017 on Hotels
Very comfortable
Comment from Hotel Management
Apr 21, 2017 by Quality Inn Staff, Hotel Management
Thank you for staying with us. We have enjoyed having you as our guest and we hope you will return again soon!