10/10 Excellent
Don'tAskMe
Nov 30, 2015
Liked: Cleanliness, staff & service, room comfort
One of the Best in the Caribbean
One of the biggest draws to this property is there are no children. It is couples only. Therefore, peace and calm surround you. Of course, you will have to put up with the screaming children on the plane ride to and from the island unless you fly private. Also, for boat charters, this is a convenient location. For both of these reasons, this resort beats Jumby Bay. Jumby Bay actually tries to attract families with childrens' programs and, boats won't go all the way to Jumby Bay for charters because its just too far.
We never expect the worlds best service in the Caribbean. Let's face it, it's the Caribbean, not Europe. But, we were surprised at this resort at the real desire to please, which we seldom encounter in the Caribbean. Of course, there were minor incidents like bringing items at meals that were not ordered instead of ordered items, then getting 3 different stories about why. Room bars are restocked daily with everything you request: you fill out a request sheet every morning at breakfast asking for liquors, juices, etc to be put into your fridge that day. Facilities were beautiful. The beach and restaurant were never crowded, even at full resort capacity. There were always available beach beds and umbrellas: no mad rush at 7am to get a place on the beach like at many of the rat race resorts. If you want privacy get a hillside bungalow.