Seasonal outdoor pool, pool umbrellas, sun loungers

Reviews of Villa la Palagina

4 out of 5
Villa la Palagina
Via Grevigiana 4, Figline e Incisa Valdarno, FI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 183 out of 302 reviews" "
Rating 8 - Good. 87 out of 302 reviews" "
Rating 6 - Okay. 15 out of 302 reviews" "
Rating 4 - Poor. 9 out of 302 reviews" "
Rating 2 - Terrible. 8 out of 302 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Marc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It didn't have handicap shower for me.
Stayed 7 nights in Oct 2023

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came here for our honeymoon. Absolutely loved the property. The wine and olive oil tasting was FANTASTIC! Highly recommend to anyone. The wine options were also incredible. The only feedback would be to have some different options of food on the menu. Very reasonably priced menu, but staying there for multiple days I wish I had a few more dinner options.
Stayed 3 nights in Oct 2023
Response from Palagina la dimora on Oct 18, 2023
Thank you Marissa! It’s a pleasure reading your words.Hosting you and making you feel well is our goal.We really value your feedback and we will do our best to diversify our dinner option.We’ll wait for you on another experience rurale di natura!

8/10 Good

Alvaro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was in the third floor. No elevator and no help to carry it. There wa a bug in our bathroom that I to kill. Shower was slippery and they even warn you about that on written post. So, be careful when you take a shower. Restaurant options were not so great. The risotto my wife ordered was not cooked. You could feel it cracking in your mouth. So we returned it.
Stayed 1 night in Oct 2023
Response from Palagina la dimora on Oct 8, 2023
Dear Alvaro,we thank you for your opinion, but ours is an historic villa and so is reflected by the fact that the archtecture is standard with the period, that means that there are many antique staircases to reach the rooms but for that we have a porter who is always glad to help our guests.With constructive feedback you can help us to be better, thank you for your opinion, we will not miss our commitment to grow on this too.

10/10 Excellent

Jacques

Stayed 1 night in Oct 2023

10/10 Excellent

Romelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Margarita villa and it was beautiful. The staff at the check-in desk were polite and always willing to help. We would definitely return but if we did, we would consider renting a car as it is pricey to take a taxi into town (10-15 minutes away).
Stayed 3 nights in Aug 2023
Response from La Dimora on Sep 11, 2023
Thank you Romelia! It’s a pleasure reading your words.Hosting you and making you feel well is our goal.We’ll wait for you on another experience rurale di natura!

10/10 Excellent

Orit

Stayed 1 night in Aug 2023
Response from Palagina la Dimora on Aug 17, 2023
Thank you Orit! Hosting you and making you feel well is our goal.We’ll wait for you on another experience rurale di natura!

10/10 Excellent

Zev

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Palagina la Dimora on Aug 13, 2023
Thank you Zev!Hosting you and making you feel well is our goal.We’ll wait for you on another experience rurale di natura!

10/10 Excellent

Paul

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Very beautiful and quiet location. The staff was excellent and friendly.
Stayed 3 nights in Apr 2023

8/10 Good

Fredy

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Not at real interaction with the vineyard .

10/10 Excellent

Zev

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So quite and magnificent views.

10/10 Excellent

MELISSA

Stayed 1 night in Oct 2022

4/10 Poor

Valentina, brooklyn

Stayed 4 nights in Sep 2022

10/10 Excellent

John

Stayed 1 night in Sep 2022

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Carla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Villa Resort is gorgeous! Thank you Naty for your great customer service, and we hope to be back again soon!
Stayed 1 night in Aug 2022

10/10 Excellent

Terry

Stayed 2 nights in Aug 2022

6/10 Okay

Lauren

Traveled with partner
the positives: the grounds of the hotel are incredible & the view is second to none. The pool is great. The staff is friendly - although I didn’t see much of them. Sadly - the interiors are dated and furniture in the rooms is due for an update (there were tears in the couch upholstery in our room / very dated linens on a chaise). This property has so much potential - I’d love to see it get an aesthetic refresh. Also good to note - the wifi wasn’t reliable.
Stayed 4 nights in Jun 2022

4/10 Poor

Jean

Traveled with group
Liked: Property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended! Beautiful quaint hotel
We booked this hotel last minute as we were shopping late in the nearby outlet mall. We ended up having a very comfortable stay, the staff is very helpful and friendly. There are two pools onsite with beautiful views and the food at the restaurant is delicious! Their Chianti reserve wine is amazing and such a steal.
Stayed 2 nights in May 2022

10/10 Excellent

Sari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only was this property as stunning as in the pictures, but the comfort and customer service were top notch. Nataly at the front desk had incredible English and made us feel so welcome and at ease. Yummy food in the restaurant. (A good amount of vegetarian options.) The pools are just lovely. And the ever present sound of the fountain was so peaceful. If we are ever so fortunate to return to the Tuscan countryside, we will absolutely come back here.
Stayed 3 nights in May 2022

8/10 Good

Mark

Stayed 1 night in Apr 2022

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Such a beautiful place we will for sure return in September
Stayed 2 nights in Apr 2022

8/10 Good

Massimo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, we stayed too short of a time to enjoy more this beautiful resort. We will try again in the future !
Stayed 1 night in Oct 2021
Response from Customer Care - Villa La Palagina on Nov 8, 2021
Dear Massimo, We thank you for choosing Villa La Palagina and for taking the time to review our Porperty. We look forward to welcome you soon.

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with two beautiful pools and access to a lush forest with small trails for kids. We stayed 8 nights and enjoyed the amenities, breakfasts, small farm and proximity with Florence and smaller villages.
Stayed 8 nights in Jul 2021
Response from Customer Care - Villa La Palagina on Aug 10, 2021
Thanks for your kind review. We are more than happy to read your stay has been so pleasant. We would love yo host you once again. Kindest Regards

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Well-located hotel with beautiful scenery
Lovely location. Service and facilities are marginal and could be much much better. We love the postcard scenery and the excellent location allowing for day trips throughout Tuscany. Front desk manager is rude and unpleasant through a number of interaction. Needs to reconsider his career in the services industry.
Stayed 2 nights in Jun 2021
Response from Customer Care - Villa La Palagina on Jul 13, 2021
Dear Guest, We would like to thank you for taking the time to post your comment. Thank you for pointing out that the Villa has an excelent location. We love our job and do it with passion and we are deeply sorry to read your exerience about the staff, which doesn't represent our standards. We thank you once again for staying with us, we really hope to have the pleasure of welcoming you soon at Villa La Palagina

10/10 Excellent

Terry

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing separate Villa for large groups
Villa Margherita at La Palagina is an amazing place to enjoy the awesomeness of Tuscany with a large group of friends and/or family. We were 9 people and it was perfect for all of us to stay in comfort in a characteristic Tuscan villa. The pool is perfect for hot afternoons and the outside seating area is phenomenal for a dinner al fresco. Absolutely recommended.
Stayed 1 night in Jun 2021

10/10 Excellent

Simina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is completely underrated! Absolutely beautiful, peaceful location with amazing views. The grounds are very well-maintained and picturesque, and there is a lot of space. The restaurant is fantastic, the food was absolutely exceptional, as were the wine recommendations from our waiter. They also make some great cocktails. The rooms are beautifully decorated in a sort of Victorian style with a lot of charm. The staff was super friendly,
Stayed 1 night in May 2021

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2020

6/10 Okay

Sonia

Nice, but wouldn't return
We stayed in the 2 bedroom villa (Belvedere), which is separate to the main villa but still part of the Villa la Palagina. Judging from what we saw of the main villa, we thought Belvedere was more rustic and less frequently booked than the main villa: and therefore perhaps not as well tended. When we arrived there were dozens of large bugs hidden in the folds of the curtains when we opened them: we understand it's the country, but the curtains obviously had not been moved or aired for quite some time. The front desk quickly sent someone over to dispose of the (visible) bugs when we asked them to. There were also other small things such as the fact that none of the power points were suitable for a standard EU/Italian power plug: we asked the front desk for a converter to the triple power point and they kindly loaned us one so that we could plug in our phones/hair appliances one at a time. There were also a number of other things overlooked, like shades missing on the lights in the bedrooms. The main villa looked much nicer and more elegant, we would stay there if given the choice again. The bathroom products were very nice, and the outlook from the Belvedere villa was lovely. We ate at the restaurant once, service was very slow (especially the sommelier) but the food was nice enough. When we checked out we were asked to pay an EUR80 final cleaning fee which was not mentioned in any of the booking information. When we explained this the hotel disregarded the fee.
Stayed 3 nights in Oct 2019
Response from anna on Oct 29, 2019
Dear Mrs Sonia , although your intention is not to come back , i hope you will remember the good feeling you have found here in Palagina and not only the " animals " in the apartment; as you also stated the location is in the middle of the country and you had booked one of our depandances ; the fact is that in this period , and generally in October, there are thousands of such insects , and even if you clean it , after a couple of hours you found them again ! the apartment you checked in , had been cleaned the same morning , so it is not a point the fact that "curtains obviously had not been moved or aired for quite some time "; those insects are all around , also in the main Villa , that I agree with you, is more elegant and a bit different for the depandances ; on your side you had a view that is unbearable from there, as you also stated , that i think paid you off all the rest ! I am sure that you will bring with you all the nice aspects you listed in your comments and hope that you will change your mind and you will come back to visit us again in the future ...thank you for your visit !

10/10 Excellent

Peadar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from anna on Oct 29, 2019
Dear Guest , thank you so much for this nice feedback ; we are always happy to receive comments from our clients , above all when are positive like yours ; we are happy you have enjoed the stay at our Villa and hope to welcome you among our guests again and soon ....thank you again for your visit!

10/10 Excellent

Bianca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delicious food,(truffle pasta !) fantastic scenery and setting. Beautiful place. Friendly staff and great customer service. Comfortable beds and nice linen/towels. Well maintained pool area.
Stayed 2 nights in Oct 2019
Response from anna on Oct 21, 2019
Dear Bianca , thank you so much for this nice comment , we deeply appreciate the time spent to leave such a nice comment ; we are happy to read that our Villa satisfied 100% all your expectatsions in terms of rooms, restaurant, food , pool area and above all staff ; i will share your words with all the personal here at Palagina and we invite you to come back to visit us again in the near future ....thank you for your visit !

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about Villa La Palagina. We stayed in Villa Belvedere and it was beautiful. Spectacular views from it’s position on top of the hill. The gardens were immaculate with 2 swimming pools. The staff went out of their way to provide genuine first class service. The food from Chef Marco was the best I have eaten (and I have been to Italy 6 times!). Palagina is a magical place my family adored and we will be going back soon
Stayed 4 nights in Sep 2019

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
Tranquil
Outstanding pools! 4 star view, the hotel needs to pick up in a few areas for an overall 4 star experience however. The hotel and environment is stunning but some of their facilities need attention. E.g. very noisy air con sporadic rattle which woke us up, bathroom door latch noisy and stiff to open, bathroom aged/cramped, safe didn't seem to work, pillows and bed/linen could be better quality. We loved our stay, especially the farm near by, fantastic pool, and delicious breakfast.. just needs a bit of TLC to get back to 4 star quality.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay! Scenery was amazing, food was amazing, room was amazing, service was amazing! Could not have asked for better.
Stayed 3 nights in Sep 2019
Response from Anna on Sep 23, 2019
Dear Guest , thank you very much for your comment ; we are all more than happy in seeing that you have enjoed all our services, from food to room and above all the location! we invite you to come and visit us again and soon in the near future , you will be very welcome ! >Thank you again for your visit ....

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and magical property- thanks for everything!
Stayed 1 night in Sep 2019
Response from Anna on Sep 17, 2019
Dear Guest , thank you so much for this feedback ; it had been a pleasure reading your words ; we are honoured of having been considered as something "magic" ; this is indeed what we are everyday working for ...to leave in our clients' memory something magic , a unique experience to remember ! please feel free to be part of this "magic" again and whenever you want ...see you soon and thanks again for your preference .....

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasent!!
Stayed 3 nights in Jul 2019
Response from Anna on Aug 10, 2019
Dear Mr Raphael , thank you for this nice comment , really appreciate the time you have used to give us this feedback ; we hope you have enjoed all the services of the Villa and we invite you to come back to visit us again very soon ..... yyou will be a really very welcome Guest ...

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views was amazing , the pool so nice and the restorant so good food
Stayed 2 nights in Jul 2019
Response from Anna on Aug 3, 2019
Dear Sir/Madam , thank you for being our guest at Villa Palagina . We are happy you have enjoed your stay in our Villa and we invite you to come back soon to visit us ...

10/10 Excellent

Militsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set in the country side this was very relaxing and with a pool it made the stay very pleasing. Only 30 minute train ride to Florence which we did for the day then back to the Hotel to experience great meals in the restaurant.
Stayed 2 nights in Jul 2019
Response from Anna on Aug 3, 2019
Dear Guest , thank you for this positive comment ; here in Palagina all the staff works hard to make our guest's holiday as much relaxing as possible , and when we read it in the feedback we are sure we have worked in the correct way ! We are happy you have apprecitaed our services as well as the central location and the great view ; we please you to welcome you back again and soon in the near future .......

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Place. Amazing Restaurant. Very decent pricing for the stay and for the restaurant. Great breakfast. Great area and facilities including two pools. Just great place.
Stayed 1 night in Jul 2019
Response from anna on Jul 29, 2019
Dear Guest , thank you so much for this positive feedback ; we are happy you have enjoed every aspects and service of our Villa Palagina and we invite you to join us again in the near future for another quite and relaxing stay! see you soon.....

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views were amazing. Pool was cold, but refreshing. Not much for food options. Would also be prepared with refreshments of your own. A/C didn't work well so we sweated out 2 nights.
Stayed 2 nights in Jul 2019
Response from anna on Jul 29, 2019
Dear Guest , thank you for your feedback; we are happy you have enjoed our View and the pools complex ; you are correct , those are not heated but i think that with the temperature we had last week , it had been a fortune !!I am sorry if you have found a poor food offer and also about the A/C system , we are really trying to sort it out in these days that we have been reported of small problems like you have ; i hope that in the complex your stay with us had been good and to welcome you again here very soon !

8/10 Good

Verified traveler

Stayed 2 nights in Jul 2019

10/10 Excellent

Peter, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was everything and more. You truly get the feeling you’re in Tuscany. With beauty around you everywhere you turn. The staff was exceptional... especially Renalto!!! He catered to my every request without any hesitation. I would truly recommend this place for its amazing service from the entire staff to the grounds of the location of the hotel!!!
Stayed 7 nights in Jun 2019
Response from Anna on Jul 9, 2019
Dear Mr Peter , it had been a pleasure to have you among our clients ; we are all so proud of our staff that work everyday so hard to make all our clients's holiday so special and we are happy we have succeded in it with you ! I will share with Renato your nice words and we thank you so much for been such a nice client ! Please feel welcome when ever you want ...see you here soon !

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Tuscany Feel.
Had an amazing stay at this place. The staff was very accommodating (i.e. after operating hours meal provided despite being in closing process). Lounging in the big infinity pool overlooking a great view or waling in the countryside was a very memorable experience and a welcome reprieve from the cities. The cottage I stayed at was cool although I'd recommend the bathroom and kitchen be updated.
Stayed 2 nights in Jun 2019
Response from Anna on Jul 3, 2019
dear Mr John , it had been a pleasure to have you here as guest and above all to read your words; i think you have caught exactly the real essence of a Holiday here in our Villa : I personally will check whet is to update and i will take into high consideration your suggestion ; for us our clients' feedback are really precious in order to reach always a higher quality and improve in the service . Hope to welcome you among our guests again and soon ....

4/10 Poor

Charlotte

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from anna on Jul 3, 2019
Dear Charlotte , i am so sorry to see that your expectations have been probably disappointed ; from the value that you have assigned us i understand that there had been something that had not been in accordance with your mood and feeling ; it would be nice if you could let us know what we have made wrong , so that we can try to improve the things that according to you had not been good ; if you want to contact me also in private our contacts are visible also on our official website ...thank you

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was located in a beautiful area. The breakfast was very nice. If you are visiting here to visit Florence, it is a bit of a drive. Also, you will have to carry or roll luggage over gravel in areas to get from the parking area to the hotel.
Stayed 2 nights in Jun 2019
Response from Anna on Jun 22, 2019
Dear Guest , thank you so much for this feedback ; we are happy you have enjoed our property and the services of the Villa ; i will share with the restaurant manager the good comment about the breakafst , thank you ! for the luggage you are correct , we have gravel all around the Villa and in the parking as well ; it is the most natural element to avoid damaging the beauty of garden all around the house ; anyway you could have asked to open the barrier for you and come with your car up to the main entrance door ; we generally do it without problem thyank you again for your visit , hope to see you again and soon .....

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is in a beautiful location with lovely pools and grounds. My only criticism would be that the showers could be renewed.
Stayed 2 nights in Jun 2019
Response from Anna on Jun 18, 2019
Dear Guest , we deeply thank you for your comment and for the nice review ; we are happy you have appreciated our location and the pools ; We also thank you for what reported about the toilette that you had in your room ; i personally will take care of investigating and go into the problem with that in order to minimize future problem with it ; i really hope that you will be back soon .... you are more than welcome !

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Anna on May 21, 2019
thank you very much for your feedback : please come to visit us back soon !