Ratings based on 130 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Montreal
Tuscan WonderPosted Nov 4, 2017
From the moment of our arrival we were met with spectacular views and a warm and helpful staff. Our room was nicely and traditionaly appointed. We were extremely happy with this lovely villa
for Couplesby A verified traveler
Great Resort - Great LocationPosted Oct 30, 2017
Cons: showers could be updated
Stayed at the resort while visiting Florence. Beautifull resort in a great location, you will however, need a car to get around. Friendly staff, large clean rooms, and great breakfast. Would definetly recommend to others
for Everyoneby A verified traveler from London
Nice hotel lovely staff.Posted Oct 27, 2017
Had a wonderful relaxing holiday. Staff are lovely and very helpful. Breakfast could be a bit better it was the same every day.
for Everyoneby A verified traveler from Melbourne Australia
Excellent stayPosted Oct 24, 2017
Lovely hotel and excellent staff. The in house restaurant is awesome.
for Everyoneby A verified traveler
Wonderful stayPosted Oct 22, 2017
We had a wonderful stay. Beautiful resort in a stunning location and staff helpful with recommendations of wineries to tour in the area and where to go for dinner (other than the resort itself). Our only issue was that the bed was a bit firmer than our comfort level... but still highly recommend.
Very welcoming and idylic viewsPosted Oct 3, 2017 on Hotels
We thoroughly enjoyed our stay. The main building is old, many steps and the rooms are quite large, comfortable with modern facilities. restaurant patio and pool areas were terrific and a real sun trap. The breakfasts were a good continental buffet. We had one evening meal in our 2 night stay. It truly was fine dining with some exquisite flavours and presentation. It was a little pricey and not for large appetites. We had booked a room that said "bath or shower" and did not specify which. My wife wanted a bath so they moved us to another room with no fuss. The location has wonderful views, but is a little out of the way, after all it is a vineyard, therefore a car is required.
Relax in Tuscan countrysidePosted Sep 30, 2017 on Hotels
We wanted somewhere to experience Tuscany and with a view of the Tuscan countryside. Villa Palagine was just that. The Villa and surrounds are fabulous. Our family had the best 2 days of our Italian holiday here. The restaurant is amazing too. Our kids loved the poolside wifi. The only negative comment would be that the pool was not heated and too cold for us to go in which was a shame-it didn't stop our kids though. Would return if ever visit Tuscany again. Stunning by views and the Palagina wine was good.
by A verified traveler
Posted Sep 26, 2017 on Hotels
We booked a room with a King bed and was given a room with a Queen bed. When we kindly asked the front desk about it and to see if there was anyway to switch to a room with a King bed, he refused and was unnecessarily rude about it. The room was just fine... we just assumed there was a mix up with the rooms and was expecting what we booked and a nicer view from the room from the photos online. Other than the one employee at the front desk that was a little rude about the room, everything else was wonderful! All the other staff was very kind, inviting and accommodating. The restaurant staff and food was absolutely wonderful! I would suggest to future guest to make sure that you call the hotel ahead of time and request a cab ride to the vineyard if arriving by train.
for Everyoneby A verified traveler
A GemPosted Sep 19, 2017
Our two bedroom suite was absolutely gorgeous and the villa grounds were beautiful. We rented a car and did day trips from the villa (an easy drive to Florence and Siena). I'd highly recommend and will be back.
for Everyoneby A verified traveler from UK
Nice setting and facilities, inexperienced staffPosted Aug 31, 2017
Pros: The restaurant was very good with friendly and experienced staff and good choice of food and drink at breakfast, lunch and dinner. Nice swimming pools
Cons: Family rooms must be safe. Reception staff should be given better training of people with different needs. Fire evacuation plan must be in place.
Location: The location is very beautiful overlooking olive groves and vineyards and far reaching views. Nearby town has good shopping facilities.
After spending five days in another less expensive agriturismo location which we really enjoyed, we wanted to treat ourselves and have two of our last nights of exploring this region at this more luxurious villa. Unfortunately on arrival we were allocated a poor room which did not meet the description and was not suitable due to safety concerns. Instead of a family room with a parents en-suite room with a double bedroom and childrens room with two single beds we were given a chamber with a mezzanine platform accessed by a very steep and crooked staircase which is no way suitable for children or adult. The bottom level had a sofa which was made into double children's bed. The platform had a parents bed. As the shower, toilet and everything else was located on the bottom level we had to come downstairs through the night waking children and also to attend to them which was very painful as the stairs were not stable. It took a while to explain our concerns to the hotel reception staff who appear not to see the risks of people hurting themselves falling down the stairs. We were told that the hotel was full and no other rooms were available. On the following day we were given a better room which was safe with everything being on the same level and children given separate single beds. During our stay there was a forest fire very near the hotel. When we asked the hotel staff what the evacuation plan is they said there was not a specific plan waiting for fire brigades instructions.