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Reviews of Anchorage Beach Resort

3 out of 5
Anchorage Beach Resort
Vuda Point, Lautoka

Reviews

6.6
Rating 10 - Excellent. 110 out of 744 reviews" "
Rating 8 - Good. 252 out of 744 reviews" "
Rating 6 - Okay. 189 out of 744 reviews" "
Rating 4 - Poor. 109 out of 744 reviews" "
Rating 2 - Terrible. 84 out of 744 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Rod

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The property is outdated and the staff are not particularly interested in the guests. Went there for the swim up pool bar (looks great in the pics on Internet). Pool bar wasn't open. Limited dining choice and the meals are basic at best. Room was "nice" but needs maintenance and upgrade. Upon departure, had to arrange to get our own luggage up the steep hill to reception as 'no one was available'. . Would not reccomend as a place to stay.
Stayed 1 night in Jan 2024

2/10 Terrible

Litia

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the service when dealing with laundry. I didn't like the pool because it was unsafe while swimming. We didn't get towels for the stay. The whole hotel looked dull and dead.
Stayed 2 nights in Jan 2024

10/10 Excellent

Noble

Stayed 1 night in Jan 2024

6/10 Okay

Arnel

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2024

6/10 Okay

Nathan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Nathan

Traveled with family
Stayed 1 night in Jan 2024

4/10 Poor

Renee

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Noble

Stayed 1 night in Jan 2024

6/10 Okay

Anil

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
It is great location but property is not maintained at the great level. The Spa was not working. There is no toilet roll sproved everyday. Had to rewuest everday. The Resort doens't have good WIFI which makes hard for viistors to communicate or order or organize things while overseas.
Stayed 7 nights in Dec 2023

8/10 Good

praneel

Liked: Cleanliness, staff & service, amenities
Nice quite place to stay tucked in vuda area rooms were large and comfortable value for money Would stay here again

10/10 Excellent

Nickie-Leigh

Liked: Cleanliness
Stayed 7 nights in Dec 2023

6/10 Okay

Ying

Traveled with family
Disliked: Property conditions & facilities
We left a T-shirt after checking out and rang the reception but didn't get any response at all.
Stayed 4 nights in Dec 2023

2/10 Terrible

Niloufar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The dirtiest hotel in the world!
All the bed sheets, room, bathroom, closet, glasses and mugs were very dirty! The floor was not vacuumed and neither mopped! The fridge was super dirty! We even found a cake paper from the previous guests in the closet!!
Hair blow dryer was broken
The trash from the previous guests found in the closet
Closet was dirty
Bed sheets dirty
Stayed 1 night in Dec 2023

2/10 Terrible

Meenal

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I didn't like the room as it was the villa and i expected to be clean n mosquito free environment. Very bad stay.
Stayed 1 night in Dec 2023

4/10 Poor

Jahvarna

Traveled with partner
Liked: Staff & service
The Pool and Bar restaurant was so like a 5min walk down from where we were . It was very tiring trying to walk back up the mountain hill after dinner just to get back to our hotel rooms. I think the location of pool restaurant n bar should least be halfway not all the way to.the bottom. Didnt enjoy my sleep the aor con disnt work there was so many insecets and frog everywhere
Stayed 3 nights in Dec 2023

6/10 Okay

Angela Alison

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pool and location is beautiful day spa is excellent with a great therapist
Stayed 6 nights in Dec 2023

10/10 Excellent

Ravinder

Stayed 4 nights in Dec 2023

6/10 Okay

Kartika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2023

10/10 Excellent

Santokh

Liked: Staff & service, amenities, property conditions & facilities
Great view
Stayed 2 nights in Dec 2023

8/10 Good

Vladimir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities a bit ran down but to be fair it's not a 4 star property. So, you get what you paid for. Friendly staff. Overall, me and my family are happy.
Stayed 5 nights in Nov 2023

6/10 Okay

Nigel Lawrence

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Convenient location for walking to Vuda Marina. Nice large swimming pool, with views out to sea. Cleaning and maintenance of the rooms definitely need more attention. Towels, face cloths & bath mats seemed in short supply…..they were taken for washing (often unnecessarily!) mid morning….but no towels, etc were returned until evening!
Stayed 10 nights in Nov 2023

10/10 Excellent

Nazil

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Excellent just need cleaners
Stayed 1 night in Nov 2023

10/10 Excellent

Gemah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

shreshta

Stayed 1 night in Nov 2023

10/10 Excellent

Noble

Stayed 4 nights in Oct 2023

8/10 Good

Rishikesh

Traveled with group
Liked: Property conditions & facilities, room comfort
Vacation with a smile
The entire stay was relaxing and fun, The staff could use some training and experience to assist guest respectfully. There was issue with Hot water and house keeping supplies for towels and amenities. Overall if you are laid back and there to enjoy it a great location. Island tours during the day was an issue, they sold me a day tour to malamala Island which come to find out was closed, lack of logistic and communication left me with a entire day wasted on an island that i had already done. Lucky i was able to get my refund. I encourage the staffs to respect and value each guest time as some are there for vacation. My overall experience was great just some hiccups that I was ok with.
Stayed 4 nights in Oct 2023

10/10 Excellent

Mandy Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Anchorage was so picturesque and the view of the ocean and sunset everynight was so peaceful. The pool was really big too. Restaurant and bar did a good job. More options on the menu would be good. The only thing was they need a hand rail where you get into the pool and the safe in the room wasn't working. We are planning to go back next year. Bula!
Stayed 7 nights in Oct 2023

4/10 Poor

William

Liked: Staff & service
Disliked: Property conditions & facilities
Don't book the cheapest room, I had a spa room with Garen views, I was stuck at the very top with a basic room that really needed an update. The walk to the bar is very steep (if you ask reception they will drive you up and down). The other rooms looked good, they said they were full so I couldn't upgrade.
Stayed 3 nights in Oct 2023
Response from Team Res on Oct 30, 2023
Bula WilliamI appreciate your feedback and im truly sorry to hear about the issues you experienced during your stay. I will addressed your concerns about the rooms update to our management team for review and further action accordingly.We are looking forward to welcoming you back in the future for more positive experience.Vinaka & Kind Regards

8/10 Good

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This resort is amazing value. Helpful and friendly staff. Great pool area. Tasty dinner menu. We had a lovely time.
Stayed 8 nights in Oct 2023
Response from Team Res on Oct 28, 2023
Bula Vinaka oliviaThank you so much for your wonderful review! we're thrilled to hear that you had a fantastic stay with us, enjoyed what the resort has offered. We're especially pleased that you loved the food and the pool. Your recommendation means the world to us.We are looking forward to welcoming you back in the soonest timeVinaka & Kind Regards

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
The food was delicious and the village down the road was fun place to play rugby.
Stayed 4 nights in Oct 2023
Response from Team Res on Oct 24, 2023
Bula RichardThank you for your review and for choosing our hotel. I appreciate your positive feedback about your recent stayed with us and mostly about the food at the restaurant and will surely advise our team accordingly.We are looking forward for another visit to Anchorage Beach Resort in the soonest timeVinaka & Kind Regards

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2023
Response from Team Res on Oct 17, 2023
Bula VinakaWe appreciate your feedback and are so glad that you had a great experience with us. We are looking forward t o welcoming you back again in t he soonest time!Vinaka & Kind Regards

8/10 Good

Maria

Liked: Cleanliness
Picture perfect scenery, one big problem was the lack of internet
Stayed 1 night in Oct 2023
Response from Team Res on Oct 17, 2023
Bula VinakaThank you for your honest feedback and we are delighted to hear that you enjoyed your recent stay with us.Please take note, that we always advised our guests upon booking and again at the check in counter that wifi internet only available in the restaurant area and not in the rooms and sometimes due to unfavorable weather conditions mostly networks are very slow or does not work at all.Thank you for letting us know on the internet issues and will surely advise our management team for immediate resolutionsVinaka & Kind Regards

6/10 Okay

ann

Traveled with partner
Liked: Cleanliness, staff & service
What you would expect from a 3 star hotel.
Stayed 2 nights in Oct 2023
Response from Team Res on Oct 17, 2023
Bula VinakaThank you for your feedback about your recent stay with us.We valued all feedback and would appreciate it if you could provide more information about your experience. Your feedback helps us improve and provide better service to our guests. If there's anything we can do to address your concerns, please don't hesitate to contact us directly.Thank you for your time and we hope to have the opportunity to make things right.Vinaka & Kind Regards

4/10 Poor

Joseph

Disliked: Cleanliness
The place looked like I just got discharged from action in Vietnam and ended up in a David Lynch movie.
Stayed 1 night in Oct 2023
Response from Team Res on Oct 15, 2023
Bula JosephWe are sorry to hear about your bad experience with us during your recent stay. We take guests feedback seriously and are committed to making things right. Can you please explain in detail of what really happened so we can take the necessary steps to improve. We would appreciate any additional feedback you could provide.Thank you for your patience and understanding!. We hope to have the opportunity to turn your experience around.Kind Regards

6/10 Okay

mario

Liked: Staff & service
Quiet location but difficult to access other tourist spots. Isolated
Stayed 5 nights in Oct 2023
Response from Team Res on Oct 10, 2023
Bula VinakaThank you for taking the time to share your experience with us. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced.Vinaka & Kind Regards

10/10 Excellent

Jeslyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
My family and I can not fault the staff. From the time we arrived right up to that day we left they made us all feel welcomed and apart of their whanau. We will never forget there hospitality that they gave us. As for the property the owner needs to spend some money into his investment. I noticed around the pool could do with a really good water blast to remove the green, the pool tiles were coming off while we were swimming. The bar hut roof needs fixing. My bathroom and my Sister inlaws bathroom had black mold on the roof and in the showers. The hand base taps had no hot water coming out of them. The lounge beds on the water front could do with a was or a change full of stains. but overall totally loved the vibe and the Staff. I would totally come back again
Stayed 5 nights in Sep 2023
Response from Team Res on Oct 10, 2023
Bula Vinaka JessThank you for providing us your feedback and thank you for giving us a perfect rating, Whilst we are glad that you liked the overall service and our hospitality, Nevertheless, we will communicate your feedback to our management team for immediate resolutions. We are looking forward to see you again in the soonest time to see the changesVinaka & Kind Regards

2/10 Terrible

Amrita

Disliked: Cleanliness, staff & service, property conditions & facilities
Customer service and maintenance was absolutely horrible. Had to ask multiple times for ironing board and iron, shower head kept coming off
Stayed 9 nights in Sep 2023
Response from Yeam Res on Oct 10, 2023
Bula VinakaThank you for sharing your recent experience with us. We re sorry to hear that you had a negative experience with our service. We take pride in providing quality services to our guests and apologize for falling short in this area. We'll review our training processes and take steps to ensure that our staff members are knowledgeable and professional. we ate looking forward yo welcoming you back to see the changesVinaka & Kind Regards

10/10 Excellent

Ninderjit

Liked: Cleanliness, staff & service
Nice place
Stayed 2 nights in Sep 2023
Response from Team Res on Oct 2, 2023
Bula VinakaThank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Anchorage Beach Resort. Thank you for giving us a perfect rating.We are looking forward to welcoming you back in the soonest timeVinaka & Kind Regards

6/10 Okay

Avilash

Liked: Cleanliness, staff & service
Overall good
Stayed 9 nights in Sep 2023
Response from Team Res on Oct 2, 2023
Bula AvilashThank you for providing us your feedback. Whilst we are glad that you liked the overall service and our hospitality.It has been a real pleasure to serve you. Every guest is a valued guest, and we are delighted to have been your hotel of choice during your recent stay.Vinaka & Kind Regards

4/10 Poor

Satish

Traveled with partner
Disliked: Cleanliness, staff & service
We had to wait for more than an hour to get our room. We booked one room but were given a 2 bedroom apartment. No welcome on arrival. The apartment was infested with cockroaches, big and small, Sheets were not up to standard. Reception told us to wait at restaurant and the staff there would guide us to our room once ready. However, we had to come back to reception to pick up the key and told to drive to apartment 412 which was no where near to the restaurant. They told us lies. The restaurant staff were very friendly but the menu was very limited to vegetarian guests. I will not recommend anyone to go there.
Stayed 2 nights in Sep 2023
Response from Team Res on Sep 30, 2023
Bula VinakaThank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stayKindly be advised that you had arrived earlier before the checked in time and since we are on full house occupancy on daily basis, our team had advised you to wait at the dinning area until the the room is ready at 2.00pm - standard check in timeThe apartment was cleaned with fresh linens and had been repainted recently.Upkeep and cleanliness are very important to us, and we want our guests to have a top-notch stay with us. Our room service team is generally very attentive to guests' needs and we prepare the room thoroughly for upcoming guests. And for the menus, we do cater for vegetarian meals, however upon request only. Nevertheless, we will communicate your feedback with our management team for reviewing & for better solution. Once again, we apologize profusely for dropping the ball this time. But consider our first as last by allowing us another opportunity to host you flawlessly in the future. With this, we hope to see you again in the soonest time!Vinaka

8/10 Good

shivakumar keerthi, Melbourne

Traveled with family
Liked: Cleanliness, staff & service
Hospitality was very good and local people very friendly and helpful
Stayed 5 nights in Sep 2023
Response from Team Res on Sep 29, 2023
Bula VinakaThank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Anchorage Beach Resort. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Vinaka & Kind Regards

8/10 Good

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and dining facilities shower head kept falling off its stand but a great place to stay
Stayed 6 nights in Sep 2023
Response from Team Res on Sep 28, 2023
Hi JodieThank you for providing us your feedback. Whilst we are glad that you liked the overall service and our hospitality. Thank you for letting us know about the shower head, feedback like this helps us to address areas of improvement and we will communicate your feedback to our team for immediate resolution. We are looking forward to welcoming you back to our shores in the soonest timeVinaka & Kind Regards

6/10 Okay

Abdul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I may be ok for the local but not up to tourist standards
Stayed 9 nights in Sep 2023

2/10 Terrible

Alyse

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The People are very lovely, location great for boat to beachcomber, nice restaurant view Unfortunately we must have got a bad room, we did book a cheap one but the shower water went throughout the whole room due to the cracks in the bath/wall? We also only got given 2 towels in the whole room and not till 8pm which we then had to sacrifice to mop up some of the water. We had to unscrew the room light bulb as it didn't turn off fully. We could hear the room next to us all night even their snoring. Anyway im just we just got unlucky the other rooms seemed okay
Stayed 1 night in Sep 2023
Response from Team Res on Sep 24, 2023
Bula Vinaka AlyseWe apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with the resort. Your happiness is our number one priority.We will improved on the highlighted issue and we do hope to welcoming you back again in the near future to see the changesVinaka & Kind Regards

10/10 Excellent

Kathleen

Stayed 4 nights in Sep 2023
Response from Team Res on Oct 15, 2023
Bula VinakaThank you for your review and for choosing our hotel. Thank you for giving us a perfect rating and we are looking forward to welcoming you back in the soonest timeVinaka & Kind Regards

8/10 Good

Jianmei

Liked: Staff & service, property conditions & facilities
Too old property
Stayed 5 nights in Sep 2023
Response from Team Res on Sep 24, 2023
Bula VinakaWe noticed that you had left us a 4* rating without any detailed comments. we value all feedback and would appreciate it if you could provide more information about your experience with us. Your feedback help us to improve and provide better services to our guests. If there's anything we can do to address your concerns, please do not hesitate to contact us directly. Thank you for your time and we hope to have the opportunity to make things rightVinaka & Kind Regards

8/10 Good

Sheryl

Stayed 5 nights in Sep 2023
Response from Team Res on Oct 15, 2023
Bula VinakaThank you for choosing our hotel.Thank you for giving us a perfect rating.We are looking forward to welcoming you back in the soonest timeKind Regards

4/10 Poor

sagar

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The jetted tub room we got was close to the beach but the tub was in poor condition and did not work. Termites are eating away at wooden bathroom fixtures. Property is not being maintained. Mold around shower edges, Shower handle and fixture was broken. Shower glass cracked. Main entrance door needs work, one can see through the edges around the door. Needs a lot of work to bring it back up to at least a 3 star standard. Service and staff were great, sliding doors to the room needs work, very difficult to open and close. We stayed in room 311.
Stayed 7 nights in Sep 2023
Response from Team Res on Sep 25, 2023
Bula VinakaThank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback very seriously, and we appreciate your honest feedback. We will relay your feedback to our management team for immediate resolution.Vinaka & Kind Regards

6/10 Okay

Kali

Disliked: Cleanliness, property conditions & facilities
hygiene way it was not ,i think it need alot of maintenance work in there, the shower need fixing,steeps and overflow of the sewage at the back balcony which i made complain to the staff and some of the staff at restaurant were very friendly
Stayed 2 nights in Sep 2023

8/10 Good

Luke

Stayed 1 night in Sep 2023
Response from Team Res on Sep 18, 2023
Bula LukeThank you for your Star review and for choosing our hotel. I appreciate your positive feedback about your recent stayed with us. Thank you for giving us a good rating and for recommending our hotel to other travelers.Vinaka & Kind Regards