Ratings based on 82 Verified Reviews

3.0 out of 5
57% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.0 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 21, 2017
Good hotel friendly staff close to all amenities worth staying at
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and cosy. Rooms need a clothes iron.

Posted Sep 7, 2016
Nice place to stay. Close to shops and food eateries. Friendly staff. Great for people who wont be spending too much time in their hotel and will be on the go.
Comment from Hotel Management
Oct 23, 2016 by Luisa , Hotel Management
Dear Anonymous, Thank you for the favourable feedback. It is a pleasure to read that you enjoyed your stay. We do have iron rooms located in the different blocks of the hotel. The clothes iron and an iron board can also be requested from the Front Desk. Thank you for choosing to stay with us. We hope you will consider staying with us again. Many thanks, Luisa Wakaya ADMINISTRATION MANAGER
3 out of 5
by A verified traveler from melb,vic

average hotel

Posted Sep 1, 2016
Pros: proximity to shops
hotel looks tired, needs some renovations , noisey at times from other guests mainly Fijians, restaurant meals are average at best, bar lacks atmosphere, no free wifi, staff are mostly good but tend to speak their native tongue, best thing about this hotel is right next to supermarket and cinema and GRACE RD RESTAURANT ,taxis are nearby and so is smuggles cove beach,can hear planes take off which becomes a nuisance
Comment from Hotel Management
Oct 13, 2016 by LUISA, Hotel Management
Dear Nick, Thank you for taking the time to write about your recent stay at the Best Western Hexagon International Hotel Villas & SPa. We have noted your comments regarding the hotel looking tired. We are gradually upgrading the Hotel. We have had the Reception area upgraded and currently some of our room blocks are being painted. There are many more upgrading in the pipeline and hopefully on your next visit you will be able to see the difference. Many thanks Luisa Wakaya ADMINISTRATION MANAGER.
3 out of 5
Recommended
for Everyone
by A verified traveler from York Western Australia

Close to airport

Posted Aug 1, 2016
Pros: Very convenient to airport with free shuttle bus
Cons: Very uninspiring bar and grumpy barman. Rooms not ready by check-in time.
Location: A few restaurants and fast food outlets within walking distance and shopping center on doorstep.
Nice setting. Two swimming pools. Very convenient to airport but about an hours walk into Nadi. Ok for an overnight stay.
Comment from Hotel Management
Oct 13, 2016 by Luisa, Hotel Management
Dear Whittet55, Thank you for your kind comments regarding your recent stay at the Best Western Hexagon International Hotel Villas & Spa. We are sorry about your experience at the Bar. This issue has been raised with the department concerned. We have three pools in the property. and yes we are 10 minutes drive away from the airport. We hope that you will consider staying us again in your next visit. Many thanks, Luisa Wakaya ADMINISTRATION MANAGER
2 out of 5
by A verified traveler from Swazi

Noisy surrounding, good for fist timers

Posted Jun 23, 2016
Overall Okay as Fijians are friendly people, Bit expensive, North beachside enjoyable
Comment from Hotel Management
by Luisa, Hotel Management
Bula Shirish, Thank you for taking the time to write about your recent stay at the Best Western Hexagon International. We are located on the main Queen’s highway and next door to us is a supermarket, a cinema, restaurants, and bars. Down the road from us are eateries and other hotels. We are 10 minutes walk away from the beach but we are not located by the beach. We hope you will consider visiting us on your next trip to Fiji. Many thanks Luisa Wakaya ADMINISTRATION MANAGER
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 29, 2016
Convenient location as this is centrally located. You can walk to the airport, Nadi town or to the beach. Handy to the supermarket and restaurants. We will be back,
Comment from Hotel Management
Jun 17, 2016 by Luisa, Hotel Management
Bula Anonymous, Thank you for your feedback regarding your recent stay at the Best Western Hexagon International Hotel Villas & Spa. It is a pleasure reading that you enjoyed your stay and liked the location of the Hotel. We look forward to welcoming you back. Many thanks, Luisa Wakaya ADMINISTRATION MANAGER
2 out of 5
by A verified traveler from H

Highway rest stop only

Posted May 10, 2016
Best thing about Hexagon is its close proximity to a very good supermarket, cinema centre & great restaurants. It's not a paradise resort, but the pools are kept clean daily, as is your room
Comment from Hotel Management
Jun 19, 2016 by Luisa, Hotel Management
Bula Will, Thank you for taking the time to give us your valuable feedback. Thank you for the kind comments regarding the Hotel. We look forward to welconing you back soon. Many thanks, Luisa Wakaya ADMINISTRATION MANAGER
2 out of 5
by A verified traveler

Posted Dec 29, 2015
Extremely noisey with guests partying and talking in corridors. Pool was nice but it's very dated. Would not stay there again
Comment from Hotel Management
Mar 10, 2016 by Luisa, Hotel Management
Bula, Thank you for taking the time to write about your recent stay at the BEST WESTERN Hexagon International Hotel Villas & Spa. We are sorry that you did not enjoy staying with us. We have noted your comments on guests returning from their night outs. We have taken measures to address this with the relevant department. Thank you once again. Luisa Wakaya ADMINISTRATION MANAGER
3 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Great location!

Posted Nov 8, 2015
Pros: The rooms are spacious and well laid out,beds are very comfortable. Drinks are at a reasonable price and meals. Staff are wonderful especially Murray!
Cons: Needs to have some entertainment! perhaps a band or some shows put on during the week,was disappointing there was nothing there.
All up Hexagon is a pleasant place to stay but is slightly tired and needs some thought put into it to brighten it up. I was leaving to go watch shows elsewhere or just to go find some company,needs some entertainment to bring in some people and make it more welcoming.
Comment from Hotel Management
Nov 28, 2015 by Luisa, Hotel Management
Bula Nena, Thank you for takign the time to write about your recent stay at the BEST WESTERN Hexagon International Hotel Villas & Spa. It is a pleasure to read that you liked your room. We have noted your concerns regarding night entertainment within the Hotel and also about Hotel looking tired. You will be pleased to know that we are currently upgrading some rooms and hopefully on your next trip you will be able to see a lot more changes. Thank you for your kind comments on the rooms and the staff. We hope to see you again on your next trip to Fiji. Many thanks, Luisa Wakaya ADMINISTRATION MANAGER
1 out of 5
by A verified traveler

Avoid at all costs................

Posted Oct 9, 2015
Pros: Nothing
Cons: I have not got time to list ... but start with knocking down this aging wreck, recruit some yonng and wll trained staff, and appoint a manager who und
Location: Some good places to eat in the surrounding areas... but pick another hotel to sleep in
My Laptop was ruined by a faulty Aircon Unit which had no maintainace in a long time. Management rude and arrogant refused to compensate and then called the Police at mid night the day before I was due to leave because I had not settled my bill. Internal investigation was conducted by the duty manage... suprise suprise ... nothing found to be amiss!! Cost $400 plus loss of warrenty on new laptop for repairs in Nadi Police arrived and thretened with arrest and detention until a suitable court appearance could be arranged. The bill was not even due... but they wanted to make it clear theywould not compensate me for the water damaged cause by the their negligence