Ratings based on 301 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

nice hotel at the bay

Posted Feb 5, 2016
Location: not much. take a taxi for 10 fiji dollars and go to downtown suva.
hotel is 10 mins away from downtown suva. no beach. tiny swimming pool. not much to do for tourists. good for business travelers tho.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 4, 2016
Cons: internet gratuit au moins dans les zones communes
belle piscine, cadre superbe, accueil très bien mais il me semble que pour un établissement de ce standing l'accès wifi devrait être au moins gratuit dans les zones communes
1 out of 5
by A verified traveler

Local People

Posted Jan 25, 2016
Hotel is full of local people. This is bad for hotels. Their should be time for locals promotion
1 out of 5
by A verified traveler from melbourne

Location is great

Posted Jan 24, 2016
I asked for pillow cases and sheets to be replaced as they had a strong smell but it wasn't done. The room smelt damp and disgusting. No shower caps. Not enough towels.
4 out of 5
Recommended
for Everyone
by A verified traveler from seattle wa

Close to city

Posted Jan 23, 2016
Did not have towel in the room had to call 2x but all was good
Comment from Hotel Management
Jan 25, 2016 by Renato, Hotel Management
Thank you Ram for sharing your feedback about your recent stay with us. I am truly sorry that we forgot to replenish your bathroom towels but I am sure with a bit of training and gentle recap to the team and this should be easily taken care of. So thanks for bringing it to our attention and we hope to be able to welcome you back again soon. Vinaka. Renato Gualberto
Comment from Hotel Management
Jan 25, 2016 by Renato Gualberto, Hotel Management
Thank you Ram for sharing your feedback about your recent stay with us. I am truly sorry that we forgot to replenish your bathroom towels but I am sure with a bit of training and gentle recap to the team and this should be easily taken care of. So thanks for bringing it to our attention and we hope to be able to welcome you back again soon. Vinaka. Renato Gualberto
Comment from Hotel Management
Jan 25, 2016 by Renato Gualberto, Hotel Management
Thank you Ram for sharing your feedback about your recent stay with us. I am truly sorry that we forgot to replenish your bathroom towels but I am sure with a bit of training and gentle recap to the team and this should be easily taken care of. So thanks for bringing it to our attention and we hope to be able to welcome you back again soon. Vinaka. Renato Gualberto
Comment from Hotel Management
Jan 25, 2016 by Renato Gualberto, Hotel Management
Hello Ram, Thank you for choosing to stay with us and for posting your review. I have shared your comments with the team and I am sorry for the inconvenience that it has caused you. Take care and we hope to welcome you back soon. Kind regards, Renato Gualberto
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 2, 2016
Some things such as pool chairs, need repair. Staff forget to fulfil orders, but are friendly and helpful.
Comment from Hotel Management
Jan 20, 2016 by Renato Gualberto, Hotel Management
Thanks for your review and we are now working on our pool furniture as part of our preventative maintenance plan. See you soon..
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Good hotel, 10 mins to Suva by taxi

Posted Jan 1, 2016
Loved the hotel, clean, not too central, wish they had more options for food
Comment from Hotel Management
Jan 20, 2016 by Renato, Hotel Management
Hi Sen, Thank you very much for posting your review. We hope you had a great time in Fiji and see you again soon.. Vinaka. Renato Gualberto
Comment from Hotel Management
Jan 20, 2016 by Renato, Hotel Management
Fantastic! Thank you for posting your review Sen and we hope to see you again soon. Vinaka.
Comment from Hotel Management
Jan 20, 2016 by Renato, Hotel Management
Hi Sen, Thank you very much for posting your review. We hope you had a great time in Fiji and see you again soon.. Vinaka. Renato Gualberto
Comment from Hotel Management
Jan 20, 2016 by Renato, Hotel Management
Hi Sen, Thank you very much for posting your review. We hope you had a great time in Fiji and see you again soon.. Vinaka. Renato Gualberto
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel. lacks entertainment

Posted Dec 7, 2015
Needs entertainment. No live band or music. Staff incredibly friendly. Clean room. Happy to stay for few days
4 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Awesome!

Posted Dec 6, 2015
Pros: Staff were pleasant and rooms were modern.
Cons: Pool Area could maybe be bigger
Novotel is about a 10 min drive from Suva ($1FJ on bus or $10FJ in taxi). Upon arrival we were upgraded to a sea view room for free by the lovely staff. From what we had a look at this is probably one of the nicest places (with a decent price) you can stay in if you want to see Suva.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

The hotel is in a lovely quiet location

Posted Nov 21, 2015
Pros: Lovely open dining area looking out over the bay, you could see the fish in the water and throw some bread into the water to feed them.
Cons: full length mirror needed in the main room possibly behind the door, the only mirror was in the bathroom and needed more lights for make up and hair
Location: approx $10 to $12 in a taxi to Suva Central, it was only took few minutes for the taxi to come and about 15 to 20 mins into Suva.
Lovely view of the bay from the balcony. The staff were very friendly and helpful. nice quiet area, lovely pool.