Ratings based on 440 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Sydney

Dated, expensive, 3% card charge, no low cal meals

Posted Mar 24, 2017
Dated. More expensive than Sydney Northern Beaches. No low carb option unless covered in oil etc. Not allowed to swop potato/chip/veg for a salad @ Sundowner. Have to pay extra for the salad. Bedarra Beach, a very small family place a few hotels along has fantastic fresh food much cheaper. Go left out of reception, down hill, bear right and its 500 metres on left. Staff are very lovely though. We prefer Denarau hotel strip. Wedding groups dominate adult pool. That's our honest opinion!
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

EXCELLENT!!!!! FANTASTIC!!!

Posted Mar 19, 2017
Pros: EVERYTHING!!! Especially the staff, would definitely return again
Cons: Food is a bit pricey
Location: Location is great close to a few restaurant, but very rarely had to leave the resort, as it catered well for our family
Absolutely loved this resort, it kept our family busy the whole team, we didn't need to leave the resort, endless activities for the kids and family that were all inclusive of the stay. Despite being a lovely resort, with all the love traditional decor, the rooms being extremely clean and the resort altogether well maintained, the staff of this resort really make this place what it is. The staff were very accommodating, always ensuring everyone was well looked after. Definitely look at returning, always almost in tears when we had to leave.
Comment from Hotel Management
Mar 22, 2017 by Peter Hopgood, Hotel Management
Maddys79, Bula and sunny greetings from the team at Outrigger Fiji Beach Resort. Thank you for your review - We are absolutely thrilled to read that we were able to deliver such a wonderful holiday experience at our beautiful resort. Thank you for your comments in regards to our outstanding staff – They truly are our number one asset. I will definitely share your comments with all of the team. I was pleased to read that you enjoyed all of the facilities at the resort. There seriously is so much to do and so many different options for dining and entertainment. It should be noted that we have excellent snorkeling off our front beach from mid tide to high tide and back to mid tide. Maddys79, Once again, I thank you for taking the time to provide comment on your Outrigger holiday. All of my team looks forward to catching up with you again at some time in the not too distant future. Vinaka and Warm Regards Peter Hopgood General Manager Outrigger Fiji Beach Resort
3 out of 5
Recommended
for Everyone
by A verified traveler from Stgo, Chile

nice hotel, beach/lagoon dissapointing.

Posted Feb 27, 2017
Pros: the staff
Cons: activities were too far away from the hotel ,more than 2 hours if you take the van, need to find other options.
we went to fiji for the beaches and the hotel even was on a beautiful place the beach/lagoon was not suitable for swimming even with high tide. rest was good, food a little overpriced, kids with no charge on food was a very good advantage. Staff was great
Comment from Hotel Management
Feb 27, 2017 by Peter Hopgood, Hotel Management
Felipe, Bula and sunny greetings from the team at Outrigger Fiji Beach Resort. Thank you for your review - We are absolutely thrilled to read that we were able to deliver such a wonderful holiday experience at our beautiful resort. Thank you for your comments in regards to our outstanding staff – They truly are our number one asset. I will definitely share your comments with all of the team. I was pleased to read that you enjoyed all of the facilities at the resort. There seriously is so much to do and so many different options for dining and entertainment. It should be noted that we have excellent snorkeling off our front beach from mid tide to high tide and back to mid tide. I have noted your comments in relation to the lack of activities on the Coral Coast. Nothing could be further from the truth. The Coral Coast is the adventure and cultural capital of Fiji. Jet Boat trips to the interior, white water rafting, Jet Ski safaris, cave tours and the list goes on. I should have also mentioned the best surfing, diving and fishing you will find anywhere. Felipe, Once again, I thank you for taking the time to provide comment on your Outrigger holiday. All of my team looks forward to catching up with you again at some time in the not too distant future. Vinaka and Warm Regards, Peter Hopgood General Manager Outrigger Fiji Beach Resort
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay

Posted Feb 22, 2017
Great place fantastic people and the adults only area is perfection
Comment from Hotel Management
Feb 26, 2017 by Peter Hopgood, Hotel Management
Dear Traveler, We sincerely thank you for taking the time to provide comment on your recent visit to our beautiful resort. I am absolutely thrilled that we could provide you with such a memorable holiday experience. More importantly I thank you for your comments in relation to our staff and the facilities at the resort. Traveler, all of my team looks forward to the day when you return to our beautiful resort. Peter Hopgood General Manager Outrigger Fiji Beach Resort
3 out of 5
by A verified traveler from Australia

Good not great

Posted Feb 19, 2017
Though the grounds + pool were beautiful and kept immaculately clean, we felt this hotel did not live up to expectations. Our room felt dated, in particular the bathroom which was in desperate need of an uplift. Half of the staff at the resort were friendly, attentive & helpful, whereas the other half were short & dismissive. No matter what you needed, whether it be to check in/out, room service, restaurants etc. the service was extremely slow, even waiting for a glass of water was borderline ridiculous. Not to mention the extremely high cost for drinks, food & even wifi. It is well worth the short walk down the beach to the next hotel for dinner as the food is far nicer & it is a cheaper evening. Upon leaving, the hotel refused to call a cab & would only let us leave using their own service which cost us $155 FJD. Almost double what our trip to the hotel cost which left a sour note to the end of our trip. In total, a nice hotel but would not visit again.
Comment from Hotel Management
Mar 3, 2017 by Peter Hopgood, Hotel Management
Dear Anna Sunny greetings from the Coral Coast! My team at Outrigger are all about delivering quality holiday experiences. It appears that in your case we failed in this mission in several areas. I have noted your comments in relation to the lack of service from my staff. I sincerely apologise for this occurrence. I have personally addressed this issue with all of my staff. I have also noted your comments regarding airport transfers. It should be noted that we are quite serious about the quality of vehicles and drivers that we refer to our guests. Unfortunately a number of operators in Fiji do not have the required 3rd party insurance coverage and also the quality of the drivers is questionable. Whilst it may cost a little bit more the quality of the vehicles and drivers are of the highest standards. Anna, we thank you for taking the time to provide comment on your recent stay at the resort. All of my team looks forward to welcoming you back to our beautiful resort at some time in the not too distant future. Peter Hopgood General Manager Outrigger Fiji Beach Resort
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Posted Feb 16, 2017
Pros: Location is excellent. Lovely gardens and well kept. Restaurants a good choice of food.
Cons: Some area a bit tired and need updating
Location: Location good. Town a short ride away.
The hotel is in a very good location. Facilities good. Very good food and excellent value with a variety of choices. There are some hidden extras in charges ie. internet access only half an hour free per day. Local eco tax on your bill and 3% charge on credit and DEBIT cards. Charged for transport to local town, you can catch the local bus. Charged to enter competitions. Otherwise I would recommend hotel.
Comment from Hotel Management
Feb 20, 2017 by peter, Hotel Management
Dear Maggie Bula and Sunny greetings from Outrigger Fiji Beach Resort! Thank you for providing comment from your recent holiday at Outrigger Fiji Beach Resort. We are delighted that you enjoyed your time with us. Maggie, once again we thank you for taking the time to comment on your Outrigger holiday. Hopefully one day, you will return for another visit. Vinaka and Warm Regards Peter Hopgood General Manager Outrigger Fiji Beach Resort
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth W.A

great resort ,excellent location

Posted Jan 30, 2017
Pros: butler service every day after 5 pm would visit and serve beer ,wine or a soft drink and canapes (ocean view and burres)
Cons: free wifi ??
Location: excellent location with beautiful outlook . Kula park across the road was worth visiting . plenty off tours available,small town nearby for shopping
the resort was great and situated in excellent location albeit approximately and hour from the airport . lots of activities everyday which catered both for adults and children .resort had a number of places to eat which catered for all tastes ( though a bit expensive the kids menu was great value ) . grounds were kept exceptionally well and even though a fairly large resort the option of a buggy ride was always available. adults pool area was a quiet relief from the main pool (school holidays) .location was excellent and beach was good for snorkeling and kayaking .you rarely visit somewhere that is the same as the photos in the travel brochures though this resort is what you see and more .staff were friendly and attentive to your needs
Comment from Hotel Management
Feb 1, 2017 by Peter Hopgood, Hotel Management
Dear Richard, A huge “Bula” from the team at Outrigger Fiji Beach Resort! We sincerely thank you for your review. I am delighted to read that you enjoyed the wonderful facilities that we provide at the resort. As you found out, we are truly blessed with an amazing team. They love coming to work and engaging with our guests. Our staff are our “Number One” asset. I will most definitely share your comments with all of the team. As you have stated there a lots of activities to undertake at Outrigger and most of them are free. We also have wonderful cultural experiences daily with the traditional island feast with Fijian dancers on Tuesday and Saturday nights. How good is the talai butler service – This service is unique to Outrigger and provides for a wonderful interaction between our butlers and our guests. Richard, once again we thank you for your comments. All of my team looks forward to the day when you return to our beautiful resort. Vinaka and Warm Regards, Peter Hopgood General Manager Outrigger Fiji Beach Resort
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

Great hotel, great location. Amazing staff

Posted Jan 27, 2017
Hotel was very clean. The staff were friendly and attentive the rooms were clean and in great condition. Overall great experience.
Comment from Hotel Management
Jan 30, 2017 by Peter Hopgood, Hotel Management
Dear Jo, We sincerely thank you for taking the time to provide comment on your recent holiday at our beautiful resort. As you have highlighted we are blessed with an outstanding team. They love coming to work and engaging with our guests. I will most definitely share your comments with all of our team. Jo, all of my team looks forward to the day when you return to Outrigger Fiji Beach Resort. Peter Hopgood General Manager Outrigger Fiji Beach Resort
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle wa

Excellent beach and swimming pool

Posted Jan 16, 2017
Stayed in 6 hotels on this trip best swimming pool and best beach to swim in
Comment from Hotel Management
Jan 16, 2017 by Peter Hopgood, Hotel Management
Dear Ram, We sincerely thank you for taking the time to provide comment on your recent visit to our beautiful resort. I am absolutely thrilled that we could provide you with such a memorable holiday experience. More importantly I thank you for your comments in relation to our staff. Ram, all of my team looks forward to the day when you return to our beautiful resort. Peter Hopgood General Manager Outrigger Fiji Beach Resort
5 out of 5
Recommended
for Everyone
by A verified traveler from Berwick, VIC

Beautiful resort

Posted Jan 10, 2017
The resort is visually beautiful, the rooms were comfortable, the pools were great, the swim up bat in the adult pool is a nice touch and the restaurants were ok. I can't fault the service and friendliness of the staff. Myself and my partner had an enjoyable and thoroughly relaxing stay. The only negatives is the adult pool which for some reason closes at 5pm and the cost of the food in the restaurants, having to use them for almost every meal got a bit costly.
Comment from Hotel Management
Jan 12, 2017 by Peter Hopgood, Hotel Management
Josh, Greetings from the team at Outrigger Fiji Beach Resort Thank you for your review – Most Appreciated! My team and I are absolutely delighted that we could provide you with such a memorable holiday experience at our beautiful resort. As you found out we are truly blessed with an outstanding team. I will most definitely share your comments with all of our team. How good are all of the fun activities that we provide for our guests? Snorkeling off the front beach, stand-up surfboards, water aerobics plus so much more - It really doesn’t get much better than that! I have noted your comments regarding the closure of our Adults Pool at 5.00pm. We did leave it open longer but it just didn’t get the patronage to justify keeping the bar open. Our main resort pool stays open 24 hours a day. Josh – Once again we thank you for your comments - all of my team looks forward to welcoming you back to our beautiful resort at some time in the not too distant future. Peter Hopgood General Manager Outrigger Fiji Beach Resort