Outdoor pool, pool umbrellas, sun loungers

Reviews of Tanoa Skylodge Hotel

3 out of 5
Tanoa Skylodge Hotel
Queens Hwy Namaka, Nadi

Reviews

6.6
Rating 10 - Excellent. 72 out of 401 reviews" "
Rating 8 - Good. 110 out of 401 reviews" "
Rating 6 - Okay. 111 out of 401 reviews" "
Rating 4 - Poor. 59 out of 401 reviews" "
Rating 2 - Terrible. 49 out of 401 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thaddeus

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Our stay was good, staff were amazing but the only problem we faced was the door handle/lock. We had trouble opening or unlocking the door. Could do with new locks or upgrade it.
Stayed 2 nights in Mar 2024

4/10 Poor

Eric

Disliked: Staff & service, property conditions & facilities
Nothing worked. Room was run down. Staff was uninterested.
Stayed 1 night in Mar 2024

10/10 Excellent

LilyAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities
Place was very cramped
Stayed 2 nights in Feb 2024

4/10 Poor

Margret

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not very clean. We got bit by bed bugs. Place definitely needs to be remodeled. Not staying here ever again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sovaia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Patrick

Traveled with family
I didn’t like the non refundable even though I called 5 minutes after to change the date Horrible
Stayed 1 night in Jan 2024

10/10 Excellent

Deo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was OK
Stayed 1 night in Jan 2024

6/10 Okay

PARVEEN

Traveled with family and small children
Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Helen

Stayed 1 night in Jan 2024

4/10 Poor

Salastina

Stayed 5 nights in Dec 2023

10/10 Excellent

Tanai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Salome B

Disliked: Staff & service
Stayed 3 nights in Dec 2023

8/10 Good

kun yi

Stayed 2 nights in Dec 2023

2/10 Terrible

Youngseok

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Ritu

Traveled with family
Disliked: Amenities, property conditions & facilities
Worst place to stay. There were no keys to the locks. Every time we had to open the door, we had to go to the front and they would escort us and open the door. The beds were springy and dirty. The sheets were gross. We felt really unsafe there.
Stayed 1 night in Dec 2023
Response from Raj Singh on Jan 3, 2024
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh

6/10 Okay

Timothy

Traveled with partner
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sam & Naomi

Stayed 1 night in Dec 2023

4/10 Poor

Mohammed

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Raj Singh on Jan 3, 2024
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh

6/10 Okay

Mohammed

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights and but room was not serviced . Had 2 towels in the room which i had to use for the length of my stay. Bed was very uncomfortable. Shower was ok good hot and cold. Overall was ok .
Stayed 5 nights in Dec 2023

8/10 Good

Tueta

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and great service.
Stayed 1 night in Dec 2023
Response from Raj Singh on Jan 3, 2024
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. It’s great to see that you enjoyed your stay with us . All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh

6/10 Okay

Ying

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room was humid and smelly.
Stayed 1 night in Dec 2023
Response from Team Skylodge on Dec 27, 2023
Bula Vinaka,We do aplogize for the inconvenience caused. Your feedback has been addressed to the team and we apologize.Vinaka,Tanoa Skylodge

4/10 Poor

Noelene

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Raj Singh on Jan 3, 2024
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What you see in the pictures are not exactly true.
Room was terrible with curtains seeing better days. Mattress was frayed. Corridors were dark. Breakfast just don't bother, get better ones in town. To be honest so dissapointjng as on the pictures the room looked like a picture of cleanliness and freshness...its anything but. Iam not even a tourist , just a local.
Stayed 1 night in Dec 2023
Response from Team Skylodge on Dec 11, 2023
Bula Vinaka,We sincerely apologize for the inconvenience caused. Your concerns have been taken on board with the team and we strive to make your next experience with us a better one.Vinaka.

4/10 Poor

Aurmporn

Stayed 6 nights in Nov 2023
Response from Raj Singh on Jan 3, 2024
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh

8/10 Good

Gloria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jim at reception was great after the mix up of their airport pick up didn't pick us up.
Stayed 1 night in Nov 2023
Response from Team Skylodge on Dec 11, 2023
Bula Gloria,Thank you for taking out your time to give feedback, we do apologize for the inconvenience caused. Jim has been advised of your comment and we thank Jim for assisting you during that time of need.VinakaVinaka

10/10 Excellent

Vediappa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Raj Singh on Nov 27, 2023
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. It’s great to see that you enjoyed your stay with us . All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh

10/10 Excellent

Crispina

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time booked online this friendly Skylodge, I am glad we stayed at this hotel. Thank you Team Skylodge. Cheers
Stayed 4 nights in Nov 2023
Response from Team Skylodge on Dec 12, 2023
Bula Vinaka,We thank you for your kind words, we are thrilled that you enjoyed your stay with us.Vinaka

6/10 Okay

Tsujita

Liked: Staff & service
Disliked: Cleanliness, amenities
Close to the airport and friendly staff. But room linen (bath towels) had stains and this made me very comfortable using them. I would probably stay there again but just for a transit.
Stayed 1 night in Nov 2023
Response from Raj Singh on Nov 27, 2023
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. It’s great to see that you enjoyed your stay with us . All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh

4/10 Poor

Mitchell

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Lovely Staff
The staff are wonderfully sweet. Thats it for positives. This place is in awful condition, room stunk like pee and was so dirty and disgusting. Maybe some other rooms are nice but the room we had was just poor
Stayed 1 night in Nov 2023
Response from Raj Singh on Nov 16, 2023
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. Our sincere apologies for the defect in our services. All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh

6/10 Okay

sunil

Liked: Staff & service
Property is mostly dirt and gravel around the cabins and with wet weather you definitely bring it inside.
Stayed 1 night in Nov 2023
Response from Raj Singh on Nov 16, 2023
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh

10/10 Excellent

Alena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very safe and wonderful environment. Friendly and helpful staffs.
Stayed 1 night in Nov 2023
Response from Raj Singh on Nov 14, 2023
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. It’s great to see that you enjoyed your stay with us . All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh

6/10 Okay

Nikolai

Stayed 1 night in Nov 2023
Response from Raj Singh on Nov 14, 2023
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. It’s great to see that you enjoyed your stay with us . All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh

6/10 Okay

Chantal

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We knew it would not be a luxury hotel, but we didn't expect it to be so basic. Close to airport, great staff, rooms were very clean, but no frills and restaurant offered very limited choices on the menu. We were only there for one day, so it served our purpose.
Stayed 2 nights in Nov 2023
Response from Raj Singh on Nov 16, 2023
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. It’s great to see that you enjoyed your stay with us . All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Raj Singh on Nov 13, 2023
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. Our sincere apologies for the defects in our service. All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh

6/10 Okay

Azhar

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room looked like a backpackers room. Blankets had stains. Tiny room, tiny bathroom. Breakfast is alright.
Stayed 1 night in Nov 2023
Response from Raj Singh on Nov 10, 2023
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh

8/10 Good

Douglas, Murrieta

Traveled with partner
Liked: Cleanliness, staff & service
The check in time on Expedia said 1pm. It is actually 2pm and they didn't have a room available until 2:15pm. The hotel is convenient to the airport and on a main street with plenty of parking and good access to restaurants. They have a restaurant at the hotel. The room was clean and comfortable. Staff were very nice.
Stayed 1 night in Nov 2023
Response from Raj Singh on Nov 8, 2023
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. It’s great to see that you found this hotel to be conveniently situated and you enjoyed your stay with us . All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh

6/10 Okay

Vaitele

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Raj Singh on Jan 3, 2024
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh

10/10 Excellent

Ronald, Merritt Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't stay at the Skylodge, Tanoa upgraded me to Tanoa International without charge do to activities at Skyloodge
Stayed 2 nights in Oct 2023
Response from Team Skylodge on Dec 12, 2023
Bula Vinaka,We do apologize for any inconvenience caused; we hope your stay was a memorable one.Vinaka

10/10 Excellent

Ronald, Merritt Island

On Airport arrival transfer pick up I was notified I would be staying at the Tanoa International Hotel not the Skylodge due to maintenance at the Skylodge and a TV film crew occupyiing the premisses.
Stayed 1 night in Oct 2023

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel at a great rate. Exactly what we needed for a quick stop over but would be great for longer stays too.
Stayed 2 nights in Jun 2023

8/10 Good

Barbara

Traveled with partner
Liked: Staff & service
This property suited our needs just fine. We wanted something close to the airport, with pickup, as we arrived late. The rooms were old and basic and the grout in the shower should have been bleached if not replaced! The free Continental breakfast was adequate and there's a nice dining room. This is not a destination hotel but the staff were helpful and friendly. We left next morning on a cruise and they phoned to make sure we were being picked up.
Stayed 1 night in Apr 2023
Response from Raj Singh on Apr 14, 2023
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. It’s great to see that staff were very helpful & friendly with other hotel facilities. Yes for the rooms we are working on scheduling the maintenance program side of this. All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh

6/10 Okay

Jaan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Photos in the booking system do not match the real room. Very basic, but does the job and is in line with the price. Staff members are very friendly and helpful.
Stayed 1 night in Apr 2023
Response from Raj Singh on Apr 10, 2023
Bula, thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. Its great to see that staff were very helpful & friendly. All your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh

6/10 Okay

Inoke

Traveled with family
Disliked: Amenities, property conditions & facilities
Pool is so dirty
Stayed 1 night in Mar 2023
Response from Raj Singh on Mar 14, 2023
Bula, Thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. all your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh

4/10 Poor

Maurice

Disliked: Amenities, property conditions & facilities
Old, dark and worn out
Stayed 2 nights in Feb 2023
Response from Raj Singh on Feb 27, 2023
Bula, Thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. all your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh

2/10 Terrible

Krystal

Disliked: Cleanliness, amenities, property conditions & facilities
Very unclean.
Stayed 1 night in Feb 2023
Response from Raj Singh on Feb 20, 2023
Bula, Thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. all your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh

6/10 Okay

Jerry

Service is ok.
Stayed 7 nights in Jan 2023
Response from Raj Singh on Feb 7, 2023
Bula, Thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. all your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh

10/10 Excellent

David G

Stayed 1 night in Feb 2023
Response from Raj Singh on Mar 14, 2023
Bula, Thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. all your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh

2/10 Terrible

Narayan

Stayed 1 night in Jan 2023
Response from Raj Singh on Mar 14, 2023
Bula, Thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. all your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh

10/10 Excellent

Jerry

Stayed 1 night in Jan 2023
Response from Raj Singh on Mar 14, 2023
Bula, Thank you very much for taking your time to write this review. All reviews either good or bad are taken seriously so that we could improve on the service & facilities of the hotel. all your comments will be shared with the team here & please feel free to come back again and we will provide you with much improve service.Kind Regards, Raj Singh