Customer service could have been better. U.S.A
Posted May 31, 2016 on Hotels
our stay was ok. the lady that clean our rooms was great 100%, but the customer service at the front desk was not good the young lady name Ana was not nice. also the air-condition was leaking on the bed. we call for service and they came did nothing. we call back a day later and service never show up. my name is Pastor Elaine and i brought a team of five people which three had never been to Fiji and the service was not good. would we return to this hotel no i don't think so . The men in the front were Great, friendly and very helpful smiling all the time. We never had enough towels.