2 outdoor pools, pool umbrellas, sun loungers

Reviews of The Pearl South Pacific Resort

4 out of 5
The Pearl South Pacific Resort
Queens Road, Pacific Harbour

Reviews

7.8

Good

Rating 10 - Excellent. 333 out of 1000 reviews" "
Rating 8 - Good. 367 out of 1000 reviews" "
Rating 6 - Okay. 163 out of 1000 reviews" "
Rating 4 - Poor. 78 out of 1000 reviews" "
Rating 2 - Terrible. 59 out of 1000 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Serena

Traveled with partner
Disliked: Staff & service, property conditions & facilities
We booked in 12 nights at this place….after spending 24hrs here we decided to check out 3 days early to stay somewhere else. We would’ve left earlier, but it was all we could afford as they wouldn’t refund us any money. The pictures shown on their website and the ones Expedia uses must be from opening day. The condition of the property is very bad. The only reason this place is considered a 4 star is because it has a “gym” and spa. The cardio machines and dumbbells are the only redeeming feature of the gym. There’s no water or anything to clean off the machines. The food was terrible and the cocktails were interesting…I think they were made up as they were preferred. Never got the same drink twice even if you ordered the same. We had the majority of our dinners at the place across from the hotel. The beach was nice, but dirty. It was cleaned up a week into our stay. They say they offered snorkelling daily so we signed up for a trip. Just to be told the day of as we were ready to go that the trip was cancelled because there was a 4 person minimum. It would’ve been nice to know that when we booked. Most of the staff were apathetic and indifferent. Our presence seemed to annoy most of them. Got messed around on a spa booking and after having my treatment I realised it wasn’t worth the hassle. Should’ve just given it a miss. Unless you’re a diver and have booked diving trips from pacific harbour, I don’t see any reason why someone would want to stay here.
Stayed 12 nights in Jan 2024
Response from Guest Service Manager on Feb 28, 2024
Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience during your recent stay. Your comments are deeply concerning, and we take them very seriously as we strive to provide exceptional experiences for all our guests.We apologize for any discrepancies between the images on our website and the current state of the property. We understand the importance of accurately representing our facilities and amenities, and we will take immediate steps to address any inconsistencies.Regarding your concerns about our facilities, we regret that they did not meet your expectations. We will thoroughly inspect and address any maintenance issues to ensure that our property meets the highest standards of comfort and quality.Your feedback about the gym, dining experience, and service quality is valuable to us, and we will work diligently to improve in these areas. We are committed to providing delicious cuisine and exceptional service to all our guests.We apologize for any inconvenience regarding the snorkeling trip cancellation and the lack of communication about the minimum requirement. We will review our booking procedures to ensure that such situations are avoided in the future.Please accept our sincerest apologies for any lapses in service you encountered during your spa booking. We will review our processes to prevent similar incidents from occurring in the future.We understand your disappointment, and we truly regret that we were unable to meet your expectations during your stay. We appreciate your feedback, as it helps us identify areas for improvement and strive for excellence in our services.Thank you once again for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with the outstanding experience you deserve.

10/10 Excellent

Raiz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Guest Service Manager on Feb 4, 2024
Thank you for your review Raiz !

10/10 Excellent

Ajay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and Tim at the front desk was very helpful and knowledgeable
Stayed 1 night in Jan 2024
Response from Guest Service Manager on Feb 4, 2024
Thank you for your review Ajay and your kind words towards our associate.

10/10 Excellent

Ajay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this place is amazing
Stayed 2 nights in Jan 2024
Response from Guest Service Manager on Feb 4, 2024
Thank you for your amazing review !

6/10 Okay

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Food was bad and overpriced, had calamari and chicken wings - really bad. Breakfast was below average and the tables were not cleared so had nowhere to sit so had to clear them myself.
Stayed 1 night in Dec 2023
Response from Guest Service Manager on Jan 10, 2024
We sincerely apologize for your disappointing dining experience. Your feedback is valuable, and we will address the issues with our culinary team to ensure improvements in both quality and pricing. Additionally, we'll review our breakfast service to guarantee a more pleasant and organized dining atmosphere in the future.Thank you for bringing this to our attention, and we hope to have the opportunity to make it right during your next visit.

6/10 Okay

Dominique

Traveled with family
Disliked: Property conditions & facilities
The price for the breakfast IS too expensive for the poor buffet
Stayed 2 nights in Dec 2023
Response from Guest Service Manager on Jan 10, 2024
Thank you for sharing your concern about the breakfast pricing. We appreciate your feedback and will review our offerings to ensure they align with our guests' expectations.

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laid back resort with shops and place to eat near by. The steak at the main restaurant was nice. Staff is on Fijian time which make the stay completely relaxing.
Stayed 6 nights in Dec 2023
Response from Guest Service Manager on Jan 2, 2024
Glad to hear you enjoyed the laid-back resort atmosphere, with convenient shops and dining options nearby. The delicious steak at the main restaurant added to the positive experience. The staff operating on Fijian time sounds like a unique touch, making your stay truly relaxing.

2/10 Terrible

RONIT

Traveled with partner
Disliked: Staff & service
FRONT DESK NEED MORE TRAINING- WAY TO SLOW , NO RECEIPT GIVEN FOR DEPOSIT GIVEN , HO HANDICAP PARKING
Stayed 1 night in Dec 2023
Response from Guest Service Manager on Jan 2, 2024
Sorry to hear about the inconvenience. Feedback noted on the front desk service - we'll work on improving speed and ensuring receipts for deposits are provided promptly. Apologies for any oversight on handicap parking; we'll address this issue promptly. Your input helps us enhance the guest experience.

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Clean, serviceable room on a property with beautiful grounds. The pools were clean, just a little worn. The landscaping was gorgeous. The beach was accessible easily although I didn't go in. The breakfast buffet was also really nice. Overall a great spot for a homebase for activities in Pacific harbor area. The restaurant staff weren't that friendly but otherwise good spot.
Stayed 3 nights in Nov 2023
Response from Guest Service Manager on Jan 2, 2024
Thank you for your feedback! We're delighted you enjoyed the clean and comfortable room amidst our beautiful grounds. We appreciate your positive comments on the landscaping, accessible beach, and the delightful breakfast buffet. We'll address the friendliness of our restaurant staff to ensure a more welcoming experience. We're honored to be your homebase for Pacific Harbor activities and look forward to hosting you again.

8/10 Good

Casey

Liked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Guest Service Manager on Jan 2, 2024
Thank you for your review

6/10 Okay

Linda

Traveled with partner
The resort was overall, just "OK". Travelers need to know The Pearl is 2.5 hours from the Nadi airport, on rough roads, through villages (where you see quite a bit of poverty), in an older car that was late, because he had a flat tire. The Pearl needs a good facelift and improvements. Get ready to trip (and fall) on uneven floor tiles. The large pool needed resurfacing. The food is OK, but we found Fijian food wasn't our favorite. The breakfast is very good and plentiful! Forget about "happy hour" drinks at the pool. It could take 20 minutes and they were often out of ingredients, or you had to retrieve it yourself from the other bar (which didn't have happy hour at the same time.) Drinks were not consistent, depending on who made them. Food and drinks are quite expensive, but you have to remember much (most?) of it is imported. The resort staff are friendly, but hard to deal with, if you have any issues. Getting a wash cloth and resupplied with soap/shampoo was problematic. The bottom floor of our building had sewer back up and the had to move all the guests. As we didn't want to make the 2.5 hour trip back to the airport in the middle of the night on potentially dangerous roads in an older vehicle (we would have had to leave at 2:00 or 3:00am) for an early flight, we decided to leave late afternoon the previous day and stay at a hotel near the airport. They refuse to let us cancel that last night. (However, Expedia stepped in and refunded that last night.)
Stayed 9 nights in Sep 2023
Response from Guest Service Manager on Jan 2, 2024
We appreciate your detailed feedback and apologize for the challenges you encountered during your stay. We're sorry to hear about the transportation issues and road conditions. Your comments on the need for improvements and a facelift are duly noted, and we're committed to enhancing our facilities. We apologize for the uneven floor tiles and the condition of the large pool – rest assured, these concerns will be addressed promptly.It's regrettable to hear about the inconsistencies in service, especially during happy hour, and we'll work on ensuring a more seamless experience. We acknowledge your observations about the pricing of food and drinks, considering import costs. We're grateful for your acknowledgment of our friendly staff, although we're sorry to hear about the difficulties in addressing issues and obtaining essentials.We sincerely apologize for the inconvenience caused by the sewer backup, and we're addressing this issue to prevent future occurrences. Your feedback is invaluable, and we're committed to learning from it to provide a better experience for our guests in the future. Thank you for taking the time to share your thoughts.

10/10 Excellent

makena

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It has a beautiful view of the island and beaches. Get the ocean view rooms. Wonderful tours I recommend snorkeling. Great and friendly staff.
Stayed 1 night in Nov 2023
Response from Guest Services on Nov 4, 2023
Bula Makenathank you for reviewing your stay and kind comments. We are glad you are enjoying your stay with us

8/10 Good

Sant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Jaukhan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service.
Stayed 2 nights in Oct 2023
Response from Guest Service Manager on Oct 16, 2023
Thank you for your wonderful feedback! We are delighted to hear that you had an excellent experience with our customer service. Providing exceptional service is at the heart of what we do, and we greatly appreciate your kind words.Your satisfaction is our priority, and we are committed to ensuring that your stay with us is nothing short of outstanding. If you have any further comments, suggestions, or requests, please feel free to share them. We look forward to welcoming you back for another exceptional stay in the future.

4/10 Poor

Trevor M.

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
At first glance the room looked nice, but when you walked in, water was pushing up from the floor boards, and the towels smelled moldy, Poor maintenance says it all. For dinner, it took forever for anyone to notice us, so we had to flag someone down to get seated and take our order. We waited for about 45 minutes or more while everyone around us was being served their food even though we got their before them. We finally got up to ask the wait staff about our dinner and they seemed clueless that the order was even taken. So, we decided to just head back to the room and call it a night. Then, to make matters worse, they called our room saying that they tried to deliver our food, but no one was there. My husband and I were so...upset with the horrible customer service and lies. Never would anyone apologize only made up excuses. From this experience, we would NEVER stay at this hotel and definitely NOT attempt to dine at their restaurant ever again!!! We should have NEVER left the Radisson Blu Resort in Denarau. We only stayed a couple nights at the Pearl for river rafting.
Stayed 2 nights in Jun 2023
Response from Guest Service Manager on Oct 2, 2023
Thank you for sharing your feedback, and we sincerely apologize for the inconveniences you experienced during your recent stay at our resort. We truly value your input as it helps us to continuously improve our services.We are deeply disappointed to hear about the issues you encountered with your room and the dining experience. It's important to note that our staff is always dedicated to ensuring our guests' comfort, but we regret that these issues were not brought to our attention during your stay.Regarding the dinner service, the extended wait time, and the confusion with your order, we apologize for the inconvenience you faced. This is not the level of service we strive to provide, and we will take steps to enhance our dining operations.We regret that your experience did not meet your expectations, and we are truly sorry for any frustration you may have felt. Your feedback will be used constructively to make the necessary improvements.We hope that you might reconsider staying with us again in the future, as we would like the opportunity to provide you with a more enjoyable and seamless experience.Thank you for your feedback, and we wish you all the best in your future travels.

10/10 Excellent

Man Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Near shark dive location. Quiet and friendly staff.
Stayed 7 nights in Sep 2023
Response from Guest Service Manager on Oct 2, 2023
Thank you for your positive feedback! We're thrilled to hear that you appreciated our resort's proximity to the shark dive location and that you found our staff to be both friendly and accommodating. We hope you had a memorable stay, and we look forward to welcoming you back for more great experiences in the future.

2/10 Terrible

Amit

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed
The food was mediocre. Breakfast options very limited. We made the mistake of having dinner on first night. It was supposed to be a buffet but every item was empty. The kitchen staff just didn’t know what they were doing. The quality of food below average. No taste. Best to stay in either Nadi or Suva as this resort is very limited to food choices.
Stayed 4 nights in Sep 2023
Response from Guest Service Manager on Oct 2, 2023
Thank you for sharing your feedback with us. We're genuinely sorry to hear about your dining experience during your stay. Our goal is to provide a memorable and enjoyable dining experience for all our guests, and it's clear that we fell short of your expectations.Please accept our apologies for the limited breakfast options and the disappointing dinner experience you encountered. We understand the importance of having a variety of high-quality food choices available to our guests, and we will certainly address the issues you mentioned with our kitchen and restaurant staff to ensure improvements are made.We appreciate your valuable input and hope you will give us another opportunity to provide you with a more enjoyable dining experience in the future.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back soon.

6/10 Okay

Nhan, Victoria

Stayed 4 nights in Sep 2023
Response from Guest Service Manager on Oct 7, 2023
Thank you for your review .

4/10 Poor

Kamal

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Guest Service Manager on Aug 24, 2023
Thank you for your review.

6/10 Okay

antonio

Liked: Staff & service
Stayed 3 nights in Aug 2023
Response from Guest Service Manager on Aug 24, 2023
Thank you for your review.

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay and especially enjoyed happy hour which went from 12-3 and 5-7 which was especially good considering we didn’t have the best weather. Staff and food were great.
Stayed 3 nights in Aug 2023
Response from Guest Service Manager on Aug 24, 2023
Thank you for your review and kind words towards our associates..We look forward to having you stay with us, whenever your travels bring you back to Fiji.Vinaka and Sota Tale.

8/10 Good

Vincenzo

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The upkeep of the resort was great but there was litter washed up at the beach. Please Fiji, if you want visitors to keep coming you must find a way to stop the littering to stop immediately.
Stayed 7 nights in Aug 2023
Response from Guest Service Manager on Aug 17, 2023
Thank you for your feedback. Our beach is one of our many great attractions, due to the bad weather litter had washed up onto the beaches. Our team take great care in ensuring that this is looked after, we apologize for our short coming and have ensured that this is well looked after.Thank you and we hope to welcome you back, should you travels bring you back.

10/10 Excellent

Annabella

Liked: Cleanliness, staff & service
Very friendly staff, great property just limited restaurants but the food was great. Rooms were also really nice it goods for a few days to relax.
Stayed 4 nights in Aug 2023
Response from Guest Service Manager on Aug 17, 2023
Thank you for your feedback and your kind words towards our associates.

6/10 Okay

Jan

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Everything was hit and miss - some staff exceptional - others appalling. Some food good (not great), some food terrible. Some staff went out of there way… some didn’t care at all. We had a nice time because of the nice staff and the good people we met throughout our stay. The resort is fairly isolated. I couldn’t go for a walk on my own - it just didn’t seem safe. If you ask how much for a taxi to Suva - they say $70 - and then we ask out in the road - $20. It wasn’t a pleasant feeling to feel like you were getting ripped off!
Stayed 1 night in Aug 2023
Response from Guest Service Manager on Aug 17, 2023
Bula Vinaka Jan, we appreciate your review and we are sorry to hear that most of your expectations were not met during your stay. The resort is located in a safe area and it is usually quiet as there are older residents in the area. Standard of service and quality have been addressed to the relevant departments for improvement, We thank you for staying with us and we hope we can improve your experience with us, should your travels bring you back to Fiji.

10/10 Excellent

Jordan, Southington

Stayed 6 nights in Jul 2023
Response from Guest Service Manager on Aug 24, 2023
Thank you for your review.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Guest Service Manager on Aug 24, 2023
Thank you for your kind review.

10/10 Excellent

Neville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and nothing was too much trouble for them. Fantastic breakfast. Beautiful Fijian culture. We would recommend The Pearl to our friends.
Stayed 20 nights in Jul 2023
Response from Guest Service Manager on Aug 17, 2023
Thank you for your feedback. We hope to see you again when your travels bring you back to Fiji.

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view and the atmosphere were amazing!
Stayed 3 nights in Jul 2023
Response from GS on Jul 29, 2023
We appreciate your kind commends towards our association. Thank you so much for choosing to stay with us.

8/10 Good

Brinesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service is poor. no tub drain plug after multiple requests, ordered food and no plates or utensils provided twice. ordered fish n chips and no plates provided and no attempts after requests, we went to bed without eating. $ wasted for food. we also ordered just fries and were charged $35. who charges $35 for fries? breakfast- Indian dish is always eggplant and potato or pumpkin when there is so many other tropical vegetables available. very cheap dishes for breakfast now.
Stayed 3 nights in Jun 2023
Response from Guest Service Manager on Jul 22, 2023
We Firstly, we thank you for choosing to stay with us at Pearl Resort and Spa, Fiji.We appreciate your invaluable time in providing us a thorough review on your recent stay. I regret to hear that certain aspects of your experiences did not meet your expectations.We appreciate your overall feedback and do hope for another opportunity to better your experience with us whenever your travels bring you back to Fiji.

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful location positioned right on the beach. The restaurants were close by. A wonderful place to relax. The adult only pool was also lovely with a good supply of loungers and sun brollies.
Stayed 3 nights in Jul 2023
Response from Guest Service Manager on Jul 22, 2023
I am thrilled to hear that you have utilized and well enjoyed the various recreational activities we have available at the resort, and we appreciate your kind commends towards our associates.

10/10 Excellent

Sobhag

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The food was delicious
Stayed 2 nights in Jul 2023
Response from Guest Service Manager on Jul 19, 2023
Thank you for your review

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Guest Service Manager on Jul 19, 2023
Thank you for your review

8/10 Good

Birendra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The check in was very late.Rooms were ready at 4:45pm. Staffs were super good.Facility was good.
Stayed 2 nights in Jul 2023
Response from Guest Service Manager on Jul 22, 2023
Your concerns and comments on the late check are addressed with the necessary department.We do hope for another opportunity to better your experience with us whenever your travels bring you back to Fiji.

10/10 Excellent

Ritnesh

Stayed 5 nights in Jun 2023
Response from Guest Services on Jul 11, 2023
Bula Ritnesh,Thank you for your review and glad you had enjoyed your stay.We hope to welcome you back one day soon.

10/10 Excellent

Reema, Hayward

Stayed 1 night in Jul 2023
Response from GS on Jul 29, 2023
We appreciate your kind comments towards our association. Thank you for choosing to stay with us.

10/10 Excellent

LAVORIS

Liked: Cleanliness, staff & service, property conditions & facilities
EVERYONE AT THIS PROPERTY WAS SO ACCOMODATING, POLITE AND HELPFUL. MY ROOM WAS CLEAN. I FELT SAFE BECAUSE I TRAVELLED ALONE. I WOULD RECCOMMEND THIS FOR ANYONE WHO TRAVELLED TO FIJI. JUST REMEMBER THIS IS IN THE NORTHERN SIDE OF THE ISLAND AND WAS A LITTLE COOLER IN JUNE WHICH IS THEIR WINTER SEASON. BUT MY STAY WAS EXCELLENT WEATHER (JUNE 20 - 28, 2023)
Stayed 8 nights in Jun 2023
Response from Guest Services on Jul 11, 2023
Bula LavorisWe are so glad you had enjoyed some Fijian Hospitality and we look forward to welcome you back to our piece of Paradise

10/10 Excellent

Megan

Stayed 3 nights in Jun 2023
Response from GS on Jul 24, 2023
Thank you for your kind review.

8/10 Good

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023
Response from Guest Service Manager on Jul 19, 2023
Thank you for your review !

8/10 Good

Rhea

Stayed 7 nights in Jun 2023
Response from Guest Service Manager on Jul 23, 2023
thank you

8/10 Good

Desiree Therese

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location if you want a quiet, remote holiday. We got a bit bored with the Menus of the 2 restaurants. Ideal for a 4 night holiday but longer than that I would recommend a car. Very quiet and relaxing. Needs some updating, the pools need resurfacing and some of the buildings are in need of some TLC, but the staff were amazing and we loved the location for a short stay.
Stayed 7 nights in Jun 2023
Response from Guest Service Manager on Jul 19, 2023
Bula Vinaka Desiree,Thank you for your detailed feedback, comments on the menus and amenities have been taken into consideration and addressed within the relevant departments. Thank you for your kind words towards our associates and for choosing the Pearl as your holiday home.

10/10 Excellent

Ritnesh

Stayed 1 night in Jun 2023
Response from GS on Jul 22, 2023
We thank you for your Kind review.

4/10 Poor

ranjini, hayward

Stayed 3 nights in Jun 2023
Response from GS on Jul 22, 2023
We thank you for your reviews. We do hope for another opportunity to better your experience with us.

4/10 Poor

Rizwan

Stayed 2 nights in Jun 2023
Response from GS on Jul 22, 2023
We thank you for your reviews. We do hope for another opportunity to better your experience with us.

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location
Stayed 6 nights in May 2023
Response from Guest Service Manager on May 22, 2023
Bula Vinaka Juan,Thank you for your kind review. We hope to see you again, should your travels bring you to Fiji

4/10 Poor

Shiu

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff at Bar not serving busy with other employees waited for 20 minutes then we called we need some service then they responded rudely were party of 4 sitting on the table and one the staff came with group of kids and adults stared crab chasing game which they could have done little away where were sitting place was empty people yelling next to us and bumping at our table then I told the staff you could do the same game where no one sitting and not disturbing anyone finally he finished the game and left no apology Hopefully this message goes to the General Manager please 🙏
Stayed 2 nights in Apr 2023
Response from Guest Service Manager on Apr 15, 2023
Firstly, we thank you for choosing to stay with us. We appreciate your invaluable time in providing us a thorough review on your recent stay. We regret to hear that certain aspects of your experiences did not meet your expectations. Your concerns and comments on service to match value have been considered and addressed with the department. We appreciate your overall feedback and do hope for another opportunity to better your experience with us whenever your travels bring you back to Fiji.

8/10 Good

arun

Stayed 2 nights in Apr 2023
Response from Guest Service Manager on May 22, 2023
Thank you for your kind review

8/10 Good

Priya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Guest Service Manager on Apr 9, 2023
Thank you for your kind rating score. We hope to see you again !

10/10 Excellent

Navid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the resort. Everything about it was lovely: the beach, the room, surroundings, amenities. We'll stay here again if returned to Pacific Harnour.
Stayed 1 night in Mar 2023
Response from Guest Service Manager on Apr 9, 2023
Thank you for your review. We hope to see you again, when your travels bring you back to Pacific Harbor.

10/10 Excellent

Davesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and tidy
Stayed 1 night in Mar 2023
Response from Guest Service Manager on Apr 9, 2023
Thank you for your review. We hope to see you again, when your travels bring you back to the Pearl .

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, property conditions & facilities
I had a most wonderful time at the Pearl! From check in to the check out the staff and service was superb. The hotel has been renovated and the room I stayed in was spacious with gorgeous view of the ocean. The beach is beautiful and private. Wi-Fi was adequate. The breakfast was adequate but more options of fruit available if you arrive early. The hotel is quiet and very peaceful with gorgeous surrounding. I highly recommend it!
Stayed 6 nights in Mar 2023
Response from Guest Service Manager on Apr 9, 2023
Thank you for your amazing and detailed review Katia.We are thrilled that you enjoyed your stay with us and that we were able to meet your expectations. Thank you for staying with us and we hope to see you again when your travels bring you back to us.Until next time - Moce Mada !