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Reviews of Quality Inn & Suites Fillmore I-15

2.5 out of 5
Quality Inn & Suites Fillmore I-15
940 S Highway 99, Fillmore, UT

Reviews

8.0

Very Good

Rating 10 - Excellent. 296 out of 768 reviews" "
Rating 8 - Good. 276 out of 768 reviews" "
Rating 6 - Okay. 105 out of 768 reviews" "
Rating 4 - Poor. 52 out of 768 reviews" "
Rating 2 - Terrible. 39 out of 768 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Front desk and housekeeping were very pleasant. Limited breakfast options. Clean and comfortable rooms
Stayed 1 night in Apr 2024
Response from Cheryl on Apr 15, 2024
Dear Guest,Thank you for the review and for staying with us in Fillmore. We are glad you enjoyed your stay. We look forward to having you stay again.Best Wishes,CherylGM

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cheryl on Apr 15, 2024
Dear Guest,Thank you for staying with us and for the kind review. We appreciate your business and are happy you enjoyed your time with us.Best Wishes,CherylGM

4/10 Poor

Edwin

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cheryl on Apr 4, 2024
Dear Guest,Thank you for staying with us and for the review. We appreciate your business and hope to see you back again.Best Wishes,CherylGM

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Great hot water for shower.
Stayed 1 night in Mar 2024
Response from Cheryl on Mar 24, 2024
Dear Guest,Thank you for staying with us and for the review. We look forward to seeing you again.Best Wishes,CherylGM

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy off the highway spot. Quick check in.
Stayed 1 night in Mar 2024
Response from Cheryl on Mar 18, 2024
Dear Valued Guest,Thanks for staying with us and for the review. We look forward to seeing you again.Best Wishes,CherylGM

6/10 Okay

Charles

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Cheryl on Mar 10, 2024
Dear Valued Guest,Thank you for staying with us and for the review. We look forward to having you stay again,Best Wishes,CherylGM

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly
Stayed 1 night in Feb 2024
Response from General Management on Feb 20, 2024
Thank you Melinda for your review, we are very glad that you enjoyed your stay.

10/10 Excellent

Marcella

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Cheryl on Feb 1, 2024
Dear Valued Guest,Thank you for the review and for staying with us. We appreciate your business and hope to see you again.Best Wishes,CherylGM

6/10 Okay

Tamara

Business traveler, Traveled with family
Disliked: Cleanliness
Average place to stay. Had to clean hair out of the shower drain prior to showering.
Stayed 1 night in Jan 2024
Response from Cheryl on Feb 7, 2024
Dear Valued Guest,Thanks for staying with us and for the review.Best Wishes,CherylGm

10/10 Excellent

RJ

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to do an emergency stay since we got stuck in a snowstorm on the way home. The property was nice and the staff was friendly. The room was clean and had no issues during our stay.
Stayed 1 night in Jan 2024
Response from Cheryl on Feb 7, 2024
Dear Valued Guest,Thanks for the review and for staying with us.Best Wishes,CherylGM

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Cheryl on Feb 7, 2024
Dear Valued Guest,Thanks for staying with us and for the review.Best Wishes,CherylGM

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
We were heading to southern Utah and unfortunately experienced terrible weather. The roads were extremely dangerous, we pulled off into Fillmore and looked for a place to stay the night, Quality Inn had rooms open and honestly our expectations were kinda low, but the hotel was surprisingly nicer than I thought, seems to be newly renovated and updated, beds were clean and we had a safe place to stay for the night. Staff was also friendly, they’re not as technical and it took them a bit to check in, but they truly did the best they could.
Stayed 1 night in Jan 2024
Response from Cheryl on Feb 7, 2024
Dear Valued Guest,Thank you for staying with us and for the review.Best Wishes,CherylGM

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Cheryl on Feb 7, 2024
Dear Valued Guest,Thank you for staying with us and for the review.Best Wishes,CherylGM

2/10 Terrible

Jorge

Stayed 1 night in Jan 2024
Response from Cheryl on Feb 7, 2024
Dear Valued Guest,Thank you for staying with us, we would love for you to come back.Best Wishes,CherylGM

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Cheryl on Feb 7, 2024
Dear Valued Guest,Thank you for the review and for staying with us.Best Wishes,CherylGM

10/10 Excellent

Jeannette

Stayed 1 night in Jan 2024
Response from Cheryl on Feb 1, 2024
Dear Valued Guest,Thank you for the review and for staying with us. We appreciate the business and hope to see you again.Best Wishes,CherylGM

10/10 Excellent

Shane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean & comfortable. The complimentary breakfast was a great way to start my day.
Stayed 1 night in Dec 2023
Response from Cheryl on Feb 1, 2024
Dear Valued Guest,Thank you for staying with us and for the review. We look forward to seeing you again.Best Wishes,CherylGM

10/10 Excellent

Terri

Stayed 1 night in Dec 2023
Response from Cheryl on Feb 7, 2024
Dear Valued Guest,Thank you for staying with us and for the review.Best Wishes,CherylGM

10/10 Excellent

William

Stayed 1 night in Dec 2023
Response from Cheryl on Feb 7, 2024
Dear Valued Guest,Thank you for staying with us and for the review.Best Wishes,CherylGM

8/10 Good

Alice

It would not stop Me from returning back / off the highway and next to a gas station Merry Christmas 🎄 Expedia staff
Stayed 1 night in Dec 2023
Response from Cheryl on Feb 7, 2024
Dear Valued Guest,Thank you for staying with us and for the review.Best Wishes,CherylGM

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Cheryl on Feb 7, 2024
Dear Valued Guest,Thank you for staying with us and for the review.Best Wishes,CherylGM

10/10 Excellent

Erika

Stayed 1 night in Dec 2023
Response from Cheryl on Feb 7, 2024
Dear Valued Guest,Thank you for staying with us and for the review.Best Wishes,CherylGM

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Cheryl on Feb 8, 2024
Dear Valued Guest,Thank you for staying! Please come see us again.Best Wishes,CherylGM

6/10 Okay

Juan

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
To old. Bathroom to oldest
Stayed 1 night in Dec 2023
Response from Cheryl on Dec 11, 2023
Dear Valued Guest,Thank you for staying with us. We appreciate the review and the feedback. We are always looking for ways to make things better.Happy Holidays,CherylGM

8/10 Good

Kerry, SALUDA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Cheryl on Dec 11, 2023
Dear Valued Guest,Thank you for staying with us and leaving a review. We appreciate the business and hope to see you again.Happy Holidays,CherylGM

10/10 Excellent

Alexandrea

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was a little musty but everything else was nice and convenient!
Stayed 1 night in Dec 2023
Response from Cheryl on Dec 5, 2023
Dear Valued Guest,Thank you for staying with us and for the review. We appreciate your feed back and will use it to better our hotel.Best Wishes,CherylGM

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Cheryl on Dec 5, 2023
Dear Valued Guest,'Thank you for staying with us and for the review. We appreciate your business and look forward to seeing you again.Best Wishes,CherylGM

6/10 Okay

Stacie

Traveled with group
Disliked: Staff & service
Our room smelled of mildew and the beds almost felt bent in the middle but, other than that it’s not a bad place. Convenient right off I-15 with a 2 or 3 place to eat within a couple hundred yards. I don’t know if it’s worth $150.00 plus a night. It is perfect if your hunting in Fillmore or Holden.
Stayed 1 night in Nov 2023
Response from Cheryl on Dec 11, 2023
Dear Valued Guest,Thank you for staying with us and for the review. We appreciate your business and hope to see you again.Happy Holidays,CherylGM

2/10 Terrible

Marie

Stayed 1 night in Oct 2023
Response from Cheryl on Dec 11, 2023
Dear Valued Guest,Thank you for staying with us. I am sorry you did not enjoy your stay. We would love to have you come back and stay again.Happy Holidays,CherylGM

8/10 Good

Norman

Stayed 1 night in Nov 2023
Response from Cheryl on Feb 7, 2024
Dear Valued Guest,Thank you for staying with us and for the review.Best Wishes,CherylGM

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Cheryl on Feb 7, 2024
Dear Valued Guest,Thank you for staying with us and for the review.Best Wishes,CherylGM

10/10 Excellent

Lynda

Traveled with family
I liked the breakfast and the open pool hours.
Stayed 1 night in Nov 2023
Response from Cheryl on Dec 1, 2023
Dear Valued Guest,Thank you for staying with us and for the review. We appreciate your business and hope to see you again.Best Wishes,CherylGM

10/10 Excellent

Bert, North Logan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, close to interstate,
Stayed 1 night in Nov 2023
Response from Cheryl on Nov 23, 2023
Dear Valued Guest,Thank you for staying with us and for your review. We appreciate your business and look forward to you staying again.Best Wishes,CherylGM

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Desk staff was lovely!
Stayed 1 night in Nov 2023
Response from Cheryl on Dec 3, 2023
Dear Valued Guest,Thank you for staying with us and leaving such a kind review. I do have the best employees. We look forward to seeing you again.Best Wishes,CherylGM

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 2 nights in Nov 2023
Response from Cheryl on Nov 4, 2023
Dear Valued Guest,Thank you for staying with us and for the review. We look forward to seeing you again.Best Wishes,CherylGM

10/10 Excellent

Shauna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Easy check in with very personable clerk. Room was very clean. Comfortable beds and the hot tub was what I needed after a long drive!
Stayed 1 night in Nov 2023
Response from Cheryl on Nov 3, 2023
Dear Valued Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Fillmore I-15. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Cheryl FlynnGeneral ManagerQuality Inn & Suites Fillmore I-154357434334

8/10 Good

Karin, Bakersfield

Liked: Staff & service, property conditions & facilities
The bedding was great, the room was very clean and the staff was wonderful.
Stayed 1 night in Oct 2023
Response from Cheryl on Oct 30, 2023
Dear Valued Guest,Thank you for taking time to leave a review. We are glad you enjoyed your stay with us and look forward to seeing you again.Best Wishes,CherylGM

10/10 Excellent

Nancy

Traveled with partner
Clean, right off the freeway and staff was great
Stayed 1 night in Sep 2023
Response from Cheryl on Oct 21, 2023
Dear Valued Guest,Thank you for staying with us.Cheryl

10/10 Excellent

Jerad

Stayed 1 night in Sep 2023
Response from Cheryl on Oct 21, 2023
Dear Valued Guest,Thank you for staying with us.Cheryl

8/10 Good

Deborah

We found it just when we needed to get off the road after a long day’s travel
Stayed 1 night in Sep 2023
Response from Cheryl on Oct 21, 2023
Dear Valued Guest,Thank you for your review.

8/10 Good

Mary, West Jordan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice furnishings. Comfortable beds. Skimpy breakfast.
Stayed 1 night in Sep 2023
Response from Cheryl on Sep 22, 2023
Dear Valued Guest,Thank you for staying with us and for the review. We appreciate your business and hope to see you again soon.CherylGm

8/10 Good

bernadette

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from Cheryl on Sep 22, 2023
Dear Valued Guest,Thanks for staying with us and for the review. We hope to see you back soon.Best Wishes,CherylGM

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Arches
The room was clean and comfortable, the town was so nice and quaint. Breakfast was nice plenty to eat.
Stayed 1 night in Sep 2023
Response from Cheryl on Sep 22, 2023
Dear Valued Guest,Thank you for staying with us and for the kind review. We are so happy you enjoyed your stay and look forward to seeing you again.Best Wishes,CherylGM

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Cheryl on Sep 9, 2023
Dear Valued Guest,Thank you for staying with us and for the review. We appreciate your business and hope you will stay again.Best Wishes,CherylGM

4/10 Poor

Kinsey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice staff, unpleasant odors
I meeded to make a last minute stop on my road trip because of a reaction to medication that made me too sleepy to drive. This was one of just 2 options, and at $170 for 1 night, I was not expecting to walk into my room and be hit with a smell like wet dog. The staff was very friendly, but found odors very unpleasant through the facility, much worse inside the room. Was too sleepy and feeling badly tontry and deal with asking for a room change, especially if there was a chance they were all that bad.
Stayed 1 night in Sep 2023
Response from Cheryl on Sep 9, 2023
Dear Valued Guest,Thank you for staying with us and for the review. We appreciate your business and hope you will stay again.Best Wishes,CherylGM

10/10 Excellent

EVELYN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, helpful receptionist. Lovely room.
Stayed 1 night in Sep 2023
Response from Cheryl on Sep 6, 2023
Dear Evelyn,Thank you for booking an staying with us. We appreciate your business and are glad you enjoyed your stay.We would love to have you come back and stay another time.Best Wishes,CherylGM

10/10 Excellent

Steve

Stayed 1 night in Sep 2023
Response from Cheryl on Oct 21, 2023
Dear Valued Guest,Thank you for staying with us.Cheryl

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, clean, okay breakfast
Quiet and clean. Breakfast was "okay;" would have been nice to have toast and/or bagels, but otherwise fine. Friendly staff.
Stayed 1 night in Sep 2023
Response from Cheryl on Sep 5, 2023
Dear Valued Guest,Thank you for staying with us and for the review. We appreciate your business and hope to see you again.Best Wishes,CherylGM

10/10 Excellent

Gretchen

Stayed 1 night in Aug 2023
Response from Cheryl on Sep 5, 2023
Dear Valued Guest,Thank you for staying with us and for the review. We appreciate your business and hope to see you again.Best Wishes,CherylGM

8/10 Good

Alex

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023
Response from Cheryl on Sep 5, 2023
Dear Valued Guest,Thank you for staying with us and for the review. We appreciate your business and hope to have you stay with us again.Best Wishes,CherylGM