1 bedroom, premium bedding, desk, laptop workspace

Reviews of World Center Hotel

4 out of 5
World Center Hotel
144 Washington St, New York, NY

Reviews

8.6

Excellent

Rating 10 - Excellent. 1203 out of 1984 reviews" "
Rating 8 - Good. 417 out of 1984 reviews" "
Rating 6 - Okay. 168 out of 1984 reviews" "
Rating 4 - Poor. 98 out of 1984 reviews" "
Rating 2 - Terrible. 98 out of 1984 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Sharon

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Feels like you do everything by yourself even at the check in, no welcome no staff, you do everything by yourself. No view from the room. Would never come back.
Stayed 1 night in Mar 2024

10/10 Excellent

Margarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel like I was at home! Excellent staff! Close to everything! The view it’s breathtaking! Very quiet! Easy check in! Easy check out! I feel like I was at home! Very clean! Very cozy! Amazing! I will be back soon! Highly recommended! A Hotel!
Stayed 4 nights in Mar 2024
Response from Front Desk Team on Mar 28, 2024
Hello Margarita,Thank you so much for the wonderful feedback. We look forward to welcoming you again to World Center Hotel!

8/10 Good

Tatiana

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Front Desk Team on Mar 28, 2024
Hello Tatiana,Thanks for choosing World Center Hotel !

10/10 Excellent

Daniela, Ballston Spa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in took longer than expected, but it was ok. Check out at 12pm was helpful. Great view from the bedroom. Quiet place to rest, recharge and learn historical events.
Stayed 2 nights in Mar 2024
Response from Team WORLD CENTER HOTEL on Mar 27, 2024
Hi there DANIELA ! Thanks so much for taking a moment to review your stay with us here at WORLD CENTER HOTEL - we're so glad you were able to rest comfortably and enjoyed our spectacular views & vistas.Please visit again !

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the service and the convenience to move around. Pretty much everything was close by
Stayed 3 nights in Mar 2024
Response from Team WORLD CENTER HOTEL on Mar 27, 2024
Greetings DIANA ! We're so glad you enjoyed your visit with us here at WORLD CENTER HOTEL and found our fabulous downtown location convenient to your needs.Please visit again !

8/10 Good

Saketh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Team WORLD CENTER HOTEL on Mar 27, 2024
Greetings SAKETH ! We're so glad you enjoyed your recent visit with us here at WORLD CENTER HOTEL and we hope to see you again !

2/10 Terrible

Gustavo

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Team CLUB QUARTERS WTC on Mar 26, 2024
Greetings Gustavo,Thank you for your response. We appreciate your feedback.

2/10 Terrible

Maxine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Team CLUB QUARTERS WTC on Mar 26, 2024
Greetings Maxine,Thank you for your response. We appreciate your feedback.

10/10 Excellent

ALLAN ESTEBAN SALAN

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel
Stayed 4 nights in Mar 2024
Response from Team CLUB QUARTERS WTC on Mar 26, 2024
Greetings Allan Esteban Salan,Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2024
Response from Team CLUB QUARTERS WTC on Mar 26, 2024
Greetings David,Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!

8/10 Good

bridget

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the rooms, they were really beautiful. Hotel staff was awesome.
Stayed 4 nights in Mar 2024
Response from Team CLUB QUARTERS WTC on Mar 26, 2024
Greetings Bridget,Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!

8/10 Good

Chika

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Team CLUB QUARTERS WTC on Mar 26, 2024
Greetings Chika,Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!

10/10 Excellent

wildad, Pompano Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the 20th floor view, EXCELLENT!!!
Stayed 3 nights in Mar 2024
Response from Team WORLD CENTER HOTEL on Mar 24, 2024
Hi there WILDAD ! We appreciate your recent visit with us here at WORLD CENTER HOTEL - we're so glad you were pleased and enjoyed our stunning views & vistas.Please visit again !

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfy bed, clean room, Bigelow shampoo/soap, refillable water station, nice view. Short walk to WTC and Fulton St. All I needed, nothing I didn't. Seamless stay.
Stayed 1 night in Mar 2024
Response from Team WORLD CENTER HOTEL on Mar 23, 2024
Hi there ELIZABETH ! Thank you so much for your recent visit with us here at WORLD CENTER HOTEL - we're so glad you were able to rest comfortably and were well taken care of by our amazing Team ! We hope to see you again !

8/10 Good

Delfina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was a nice hotel
Stayed 3 nights in Mar 2024
Response from Team WORLD CENTER HOTEL on Mar 23, 2024
Hi there DELFINA ! We're so glad you were delighted by your recent visit with us here at WORLD CENTER HOTEL.We hope to welcome you back !

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for your service
Stayed 4 nights in Mar 2024
Response from Team WORLD CENTER HOTEL on Mar 23, 2024
Greetings GINA ! We're so glad you enjoyed your recent visit with us here at WORLD CENTER HOTEL.We hope to welcome you back !

10/10 Excellent

Anais

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Team WORLD CENTER HOTEL on Mar 24, 2024
Greetings ANAIS ! We appreciate your recent visit with us here at WORLD CENTER HOTEL - we're so glad you were pleased.We hope to welcome you back !

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 1 night in Mar 2024
Response from Team WORLD CENTER HOTEL on Mar 23, 2024
Hello NICOLE ! We appreciate your recent visit and your valued feedback - we're so glad you were taken care of by our amazing Team.Please visit again !

6/10 Okay

Indira

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel seems run down. The shower curtain in the restroom was torn. The shower head itself was horrible. The wallpaper was peeling. The bed was VERY uncomfortable and the pillows were even worse. When we walked into our room, I could tell it hadn’t been vacuumed because there were fake nails that had been worn all around the room. The only thing that made this bearable was the friendly staff and the views from our room (1505). I would not recommended this hotel or any of my family or friends.
Stayed 2 nights in Mar 2024
Response from Team WORLD CENTER HOTEL on Mar 21, 2024
Hi there INDIRA ! We thank you for taking a moment to review your experience here with us at WORLD CENTER HOTEL We're so disappointed to learn that your stay fell so far from our standards - we will pass along your statement for quality assurance and training purposes.

10/10 Excellent

Ana

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing would def go back
Stayed 2 nights in Feb 2024
Response from Team WORLD CENTER HOTEL on Mar 21, 2024
Greetings ANA ! We're so thankful for your recent visit with us and your perfect scoring ! We are glad you were pleased and we hope to see you again !

8/10 Good

Oscar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice room and area, the rooftop bar staff were not attentive to people sitting out on the patio, except to get my room number 3 times
Stayed 2 nights in Mar 2024
Response from Team WORLD CENTER HOTEL on Mar 21, 2024
Hi there OSCAR ! Thank you very much for your recent visit with us here at WORLD CENTER HOTEL - we're glad you were pleased and we hope to see you again !

8/10 Good

Ivan

Traveled with partner
Liked: Amenities, property conditions & facilities
Quiet neighborhood
Stayed 2 nights in Mar 2024
Response from Team WORLD CENTER HOTEL on Mar 21, 2024
Hi there IVAN ! Thank you very much for your recent visit with us here at WORLD CENTER HOTEL - we're glad you were pleased and we hope to see you again !

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Mar 2024
Response from Team CLUB QUARTERS WTC on Mar 19, 2024
Greetings Nicole,Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!

6/10 Okay

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Team WORLD CENTER HOTEL on Mar 21, 2024
Hi there RAFAEL ! Thank you very much for your recent visit with us here at WORLD CENTER HOTEL - we're glad you were pleased and we hope to see you again !

2/10 Terrible

Mikhail

Liked: Staff & service
Disliked: Cleanliness
Terrible. Small room, small beds which I didn’t fit in, and fan made noise while night. No sleep!
Stayed 3 nights in Mar 2024
Response from Team CLUB QUARTERS WTC on Mar 19, 2024
Greetings Mikhail,Thank you for your response. We appreciate your feedback.

8/10 Good

Fabienne, Gaithersburg

Liked: Cleanliness, staff & service, property conditions & facilities
Good location; lots of restaurants in the area; only a mile from PIER 26; was able to refer close parking garage, but parking is expensive.
Stayed 2 nights in Mar 2024
Response from Team WORLD CENTER HOTEL on Mar 21, 2024
Greetings FABIENNE ! Thank you very much for your recent visit with us here at WORLD CENTER HOTEL - we're glad you were pleased and we hope to see you again !

10/10 Excellent

Annabelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location even if it’s in the financial district.
Stayed 3 nights in Mar 2024
Response from Team CLUB QUARTERS WTC on Mar 19, 2024
Greetings Annabelle,Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Mar 2024
Response from Team CLUB QUARTERS WTC on Mar 18, 2024
Thank you for the great score you gave us. We value your feedback. We also hope that you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!

4/10 Poor

Edgar

Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Team CLUB QUARTERS WTC on Mar 19, 2024
Greetings Edgar,Thank you for your response. We appreciate your feedback.

2/10 Terrible

Marybeth

Traveled with partner
Horrible experience. I would like follow up call. Waited over 3 hrs for room after scheduled check in! Staff was very rude
Stayed 2 nights in Mar 2024
Response from Team WORLD CENTER HOTEL on Mar 21, 2024
Hi there MARYBETH ! We thank you for taking a moment to review your experience here with us at WORLD CENTER HOTEL. We are grateful for this opportunity to further apologize for your extended wait time for check in. It was our pleasure to offer fair compensation for the delay and we thank you for your amazing patience.We do so hope to welcome you back.

10/10 Excellent

Di

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is pretty quiet. Will come again.
Stayed 3 nights in Mar 2024
Response from Team CLUB QUARTERS WTC on Mar 18, 2024
Thank you for the great score you gave us. We value your feedback. We also hope that you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!

10/10 Excellent

Francesca

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it is very close to everything.
Stayed 2 nights in Mar 2024
Response from Team CLUB QUARTERS WTC on Mar 18, 2024
Thank you for the great score you gave us. We value your feedback. We also hope that you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!

8/10 Good

Arun

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property.
Stayed 4 nights in Mar 2024
Response from Team WORLD CENTER HOTEL on Mar 23, 2024
Hello ARUN ! We're so glad you enjoyed your visit with us here at WORLD CENTER HOTEL - we hope to see you again !

10/10 Excellent

Glenne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Team CLUB QUARTERS WTC on Mar 19, 2024
Greetings Glenne,Thank you for the great score you gave us. We value your feedback. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
great staff!
Stayed 2 nights in Mar 2024
Response from TEAM World Center Hotel on Mar 17, 2024
Hi there NICOLE ! Thanks so much for your recent visit here with us at WORLD CENTER HOTEL - we're so glad you enjoyed your experience and felt well taken care of by our amazing Team.We hope to see you again !

10/10 Excellent

Erika, Arlington

Traveled with family
The hotel was so nice and in a great location. Loved our room with the balcony. Very comfortable beds and very clean. Everything was a great and I would highly recommend.
Stayed 4 nights in Mar 2024
Response from TEAM World Center Hotel on Mar 17, 2024
Greetings ERIKA ! We're so thankful for your recent visit and your lovely remarks - we're so glad you were delighted and we hope to see you again !

8/10 Good

Jorge Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Accommodating staff, no restaurant
Stayed 5 nights in Mar 2024
Response from TEAM World Center Hotel on Mar 16, 2024
Hi there JORGE-ANTONIO ! Thank you so much for your recent visit with us here at WORLD CENTER HOTEL. We're so glad you enjoyed your stay and felt well taken care of by our amazing team. Kindly note that we sure do have a wonderful restaurant on -site, MORTON'S STEAKHOUSE. We are sorry you missed out on that fabulous dining experience ! We hope to see you again !

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very friendly. The location was convenient for looking around NY.
Stayed 1 night in Mar 2024
Response from TEAM World Center Hotel on Mar 16, 2024
Hello MICHELLE ! Thanks for taking a moment to review your stay with us here at WORLD CENTER HOTEL - we're so delighted to learn our fabulous location was convenient to your travel needs and that you felt well taken care of by our amazing Team ! Please come on back for another visit !

8/10 Good

MELANIE

Traveled with family
Liked: Cleanliness, staff & service
I would like to have had towels and soap. Coffee maker was out of order and no ice. Needs a shuttle provided to aorport.
Stayed 2 nights in Mar 2024
Response from Front Desk Team on Mar 14, 2024
Thank you for your response. We appreciate your feedback.

10/10 Excellent

Milko

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Mar 2024
Response from Front Desk Team on Mar 14, 2024
Thank you for your perfect score. We appreciate your feedback.

10/10 Excellent

David

all good
Stayed 3 nights in Dec 2023
Response from Team WORLD CENTER HOTEL on Mar 15, 2024
Hi DAVID ! Awesome scoring ! Thanks so much for your recent stay and your valued feedback - we hope to see you again !

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best night sleep ever!
Stayed 1 night in Mar 2024
Response from Team Club Quarters WTC on Mar 12, 2024
Greetings Ralph,Thank you for the amazing score you gave us. We hope you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!

10/10 Excellent

Tahib

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent
Stayed 3 nights in Jan 2024
Response from Team Club Quarters WTC on Mar 12, 2024
Greetings Tahib,Thank you for the amazing score you gave us. We hope that you plan to visit us sometime soon as we look forward into having you again. Have a wonderful day!

10/10 Excellent

Rohit

Stayed 3 nights in Mar 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great staff and amenities.
Stayed 1 night in Mar 2024
Response from Front Desk Team on Mar 9, 2024
Hello NICOLE! Thanks for choosing World Center Hotel! We look forward to welcoming you again.

6/10 Okay

PETER

Traveled with family
Disliked: Property conditions & facilities
Pay 850 for three nights in a hotel and i gotta make my own room key on check in?? Fughetaboutit. Also, the door locks are so old the keycards barely work. If someone ever had to get in a room in a hurry they would be cannon fodder.....
Stayed 3 nights in Mar 2024
Response from Michael, Overnight Guest Experience Manager on Mar 8, 2024
Hi there PETER ! We thank you very much for your recent visit with us here at WORLD CENTER HOTEL.We're so grateful for this opportunity to apologize for the trouble you experienced with your room key. We were glad to assist in a timely fashion ! We hope to welcome you back.

10/10 Excellent

Bayarsaikhan

Stayed 3 nights in Feb 2024
Response from Front Desk Team on Mar 9, 2024
Hello BAYARSAIKHAN!Thanks for choosing World Center Hotel!

8/10 Good

YVETTE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice , but not enough outlets to charge phones and watches. There was alot of banging noise the first night that ruined our sleep. Having access to refillable bottles and stations was a plus ! I would stay here again
Stayed 2 nights in Mar 2024
Response from Front Desk Team on Mar 6, 2024
Hello YVETTE,Thank you so much for your feedback. It is very important for us and we will definitely look into this matter for future guest. We thank you for choosing World Center Hotel!

10/10 Excellent

Zandra

Stayed 2 nights in Mar 2024
Response from Team WORLD CENTER HOTEL on Mar 27, 2024
Hi there ZANDRA ! Thanks so much for your recent visit and your perfect scoring ! We're so glad you were pleased and we hope to see you again !

10/10 Excellent

Fabrisk

Disliked: Staff & service
Stayed 2 nights in Mar 2024
Response from Team CLUB QUARTERS WTC on Mar 6, 2024
Greetings Fabrisk,Thank you for the amazing score you gave us. We hope that you plan to stay with us sometime soon as we look forward into having you again. Have a wonderful day!