A Findlay Option
Posted Feb 15, 2016
Pleasant check-in process. Nice warm pool. Those are the plus sides.
"Non-smoking" room clearly labeled by the door, but inside the room was pretty heavy with the aftereffects of cigarettes, especially strong in the bathroom (no fan). Unfolding the sofa bed sent puffs of animal fur into the air. It was later in the evening and traveling with children, so we didn't ask for another room.
As with many hotels the "continental breakfast" is a very liberal interpretation. I often just have a cup of water to start my day, so I was all set. The folks in the other rooms, however, were rather disappointed in the meager, mostly prepackaged fare.
Comment from Hotel Management
Feb 22, 2016 by Manager, Hotel Management
I appreciate you bringing your experience to our attention. Please know that we are sincerely sorry that your room did not meet your expectations. In response to your feedback, I will retrain our housekeeping staff and make sure we are thoroughly inspecting rooms prior to guest arrivals. I will also be sure to share your comments regarding our grab-and-go breakfast with our corporate office. The staff and I appreciate your comments, as it will only help us to improve. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.