Ratings based on 348 Verified Reviews

3.7 out of 5
72% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 5, 2017
Every time I stop here from out of town I have a great experience
Comment from Hotel Management
Nov 9, 2017 by Front Desk Manager, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Megan Abdin
2 out of 5
by A verified traveler

Posted Oct 28, 2017
Heater very noisy and did not work properly. "Breakfast" cold eggs and dried up sausage.
Comment from Hotel Management
Oct 31, 2017 by Front Desk Manager, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Megan Abdin
3 out of 5
by A verified traveler from Michigan

Quality Inn revisit

Posted Oct 17, 2017
My sister and I both travel from different directions once a year to see each other and have a fun 2 days of shopping and dining out. A few years ago we stayed at this motel and we thought it was a good experience. I feel perhaps it has changed management or something. Many areas needed patched and painted, air conditioner did not work well, TV did not work, drapes in room looked old and didn't hang well to block window. The breakfast was poor....eggs green and rubbery. They ran out of yogurt and it was only 7am. Maybe things are needing updated and freshened up.
Comment from Hotel Management
Oct 21, 2017 by Megan Abdin, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel clean rooms

Posted Oct 7, 2017
Grey place to stay. Would stay there again when I'm in town
Comment from Hotel Management
Oct 11, 2017 by Mary, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Mary Banks Assistant General Manager
4 out of 5
by A verified traveler

Great, except for couple minor things.

Posted Sep 12, 2017 on Hotels
Overall, the room was clean, comfortable, and service was good. The free breakfast was wonderful. Just a couple of minor things that we noticed could be improved. The front door was little hard to open... maybe needed lubrication. The shower head was leaking a stream of water up onto the ceiling. The bathroom door was rubbing the floor. The WiFi seemed to connect to my computer ok. The computer showed that the internet was connected to it. However, I could not connect to any website. My computer works well with the internet at home and at the library. So, don't know what the problem was there.
Comment from Hotel Management
Sep 14, 2017
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Megan Abdin Front Desk Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Tulsa, OK

Good hotel just off I75

Posted Sep 7, 2017
Pros: Very close to restaurants, shopping and the University of Findlay.
Cons: An indoor pool and hot tub would be a welcome addition.
Location: There are a number of places to eat nearby. It is just off I75 on the edge of Town.
The Findlay Quality Inn is an older property that has been renovated and is in excellent condition. The rooms are small but nicely furnished. The bedding and furnishings appear to be new.
Comment from Hotel Management
Sep 12, 2017 by Megan Abdin Front Desk Manager , Hotel Management
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards,
5 out of 5
by Chad

Posted Sep 4, 2017 on Hotels
Comment from Hotel Management
Sep 8, 2017
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Mary Banks Assistant General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 1, 2017
Pros: Nice upgrades to an older hotel. Everything looks fresh.
Location: Downtown Findlay is so beautiful! Great places to eat and enjoy an improved, cared for, shopping street.
A nice place to stay after dropping our daughter off at college. We've stayed here before, but it has been redecorated since then. We enjoyed eating in downtown Findlay, also. Great improvements to downtown.
Comment from Hotel Management
Sep 4, 2017 by Megan Abdin Front Desk Manager, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
Very comfortable room, clean, very happy and friendly staff. Breakfast is waffles, scrambled eggs, sausage, juice, danishes and muffins, oatmeal, and many breads. Bagels, English muffins, cereal and yogurt. It's the only place I stay when i come to town for work.
Comment from Hotel Management
Aug 27, 2017 by Megan Abdin Front Desk Manager, Hotel Management
Dear QI Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,
4 out of 5
Recommended
for Couples
by A verified traveler from florida

nice stop after a long ride

Posted Aug 23, 2017
Pros: location
Location: n/a
room clean -we had made a mistake while booking a month prior and our reservation was for next night. courteous staff worked it out with no fuss.
Comment from Hotel Management
Aug 27, 2017 by Megan Abdin, Hotel Management
Dear QI Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,