Ratings based on 252 Verified Reviews

3.8 out of 5
74% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Rochester, Ny

Very nice building but they don't take care it..

Posted Oct 2, 2017
Very good located my room was filthy, the shower had molds, the fauce shower was off, stink humidity the housekeeper didn't do good job ..the shower drain was clogged .. grosss
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Posted Sep 28, 2017
Experience overall was amazing, only down side was there could possibly be some activities round the pool to keep people entertained
3 out of 5
by A verified traveler

Ok Hotel big rooms only thing it has got it going

Posted Sep 11, 2017
No internet has wifi but doesn't work that's very disappointing for 5star.. rooms a huge that's good but pool area has no views . breakfast is below average.. has free parking which is good..
5 out of 5
Recommended
for Everyone
by A verified traveler from new york, ny

Posted Sep 8, 2017
Great staff very accomdating. Gorgeous views. Wifi throughout hotel - private pools a very nice touch. Driver on site to take you where you want to go
2 out of 5
by A verified traveler from US

Disappointed, overpriced hotel

Posted Aug 31, 2017
Breakfast is very basic, room with no view, not worth the money.
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth Australia

Great location

Posted Aug 19, 2017
First time to Santorini hotel was great for us, beautiful buffet breakfast with many varieties of fresh enjoyable food. Staff were friendly, rooms well cleaned and refreshed daily. Overall for quality and price we thought it was great!
3 out of 5
by A verified traveler

Posted Aug 17, 2017
Scheduled pick up never arrived. Room for three adults had child fold up bed! Not worth the xtra $74 a night they charged for it. Bathroom had no proper shower facility so water ended up over floor - very dangerous. Pool and breakfast not open until 8am - pool closed at 8pm. Staff are indifferent to needs of guests - apart from bar staff. Good location but very over priced and under delivered
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham UK

Excellent!

Posted Aug 14, 2017
Stayed half board in a room with a private pool. Brilliant experience! Had excellent breakfast and lunch as part of the good deal while relaxing then went to see the sunset every night for dinner at local restaurants (5min walk). Highly recommend. Staff were also excellent and very professional.
3 out of 5
by A verified traveler from New Zealand

Over priced and I different staff

Posted Aug 14, 2017
Should have been highlight of Greek holiday and islands experience but started badly with confirmed pick up not arriving - according to locals it happens all the time! No apology from staff, one key to room for 3 people & no usual explanation about room/hotel features. Might be 4-5* but you carry your own luggage - porter took one bag. Paid for room for 3 adults but 3rd "bed" was a roll away with skinny mattress planked in middle of room. No 3rd cup/glass toiletries etc! Asked numerous times for 3rd cup and eventually went to restaurant for one. Swimming pool nice but not one featured inadvertently and only open 8am-8pm so no early swim. No shower in bathroom just shower head in bath with no wall attachment and with no shower walls or curtain. So bathroom floor got soaked and dangerously slippery. If you like being in a dark hobbit like cave with minimal facilities it would be ok but certainly not recommended for travellers that want a friendly, comfortable stay. The indifferent staff attitude didn't help only friendly staff was bar staff. Overall it lacked basic facilities and was overpriced compared to many hotel experiences we have had over last few weeks.
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Nice hotel.

Posted Jul 25, 2017
Pros: The rooms, and close to Thira.
Cons: Attention to detail a bit lacking when cleaning rooms, ie. tea and milk not replenished.
Location: Good location.
Really enjoyed our stay, staff where lovely, especially Alex the barman.