Best Western Firestone, a mixed blessing.
Posted Oct 16, 2016
This location at I-25 and 119 was perfect for where I wanted to go in Longmont, CO. There are at least 4 other hotels at this exit, Best Western having one of the two with moderate rates. I saw the iconic BW tower, but passed it up at first because they have a blue and white logo on it, instead of the usual blue and gold emblem. My room was on the 2nd of 3 floors. I stopped taking the elevator. When running, It sounds like a haunted house with chains. My room was clean and everything worked. I had to pull and push hard on the shower plunger.
My only complaint: There should be more front desk staff. If the only afternoon desk person has to attend to something in a room, then those who want to check in have to wait. If the morning person has to attend to something, then those having breakfast are not helped.
Comment from Hotel Management
Oct 25, 2016 by VA, Hotel Management
Thank you for your review! Our new logo is Best Western's 70th year celebration. BW has been modernizing their look, including the logos.
We will address your staffing suggestion, thank you.
We hope you'll visit again soon!