Ratings based on 222 Verified Reviews

4.2 out of 5
85% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

one person, one night stay

Posted Jun 5, 2017
Pros: Location
Cons: See comment about shower
Location: Really enjoyed dinner at Pinocchio's - ~2 miles down the road.
Convenient location, comfortable room on ground floor. This was a handicap accessible room. The shower was a bit odd in lacking a little shelf to hold shampoo, soap, etc. Other than that, I got a good night's sleep in a comfortable bed. I didn't have the free breakfast. It was a good value for the money.
Comment from Hotel Management
Jun 15, 2017 by VA, Hotel Management
Thank you for your review ! We're glad you enjoyed your stay!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 24, 2017
Don't have time to do a long report - hotel was OK - have stayed at better
Comment from Hotel Management
May 24, 2017 by va, Hotel Management
Thank you for your review! Please let us know what improvements we can provide when you have more time !
2 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Not the way to handle problems

Posted May 19, 2017
You can't fault a hotel for the power going out, but you'd think they make an effort to at least acknowledge the fact the with no lights, I had to shower in the dark, couldn't make coffee, or get breakfast. No apologies, no price adjustment. Nothing to recognize the lack of normal services.
Comment from Hotel Management
May 24, 2017 by va, Hotel Management
As mentioned, we have no control over the power outage, and did all we could with the situation. We did have some limited breakfast items available, cereals, yogurts ,pastry and breads, and made sure guests were aware of the choices. We do apologize for the inconvenience, and hope you'll stay with us again.
2 out of 5
by A verified traveler

Posted May 18, 2017
The room all in all was clean and comfortable but went to take a shower and there was no hot water and when I told the front desk she was completely dismissive
Comment from Hotel Management
May 20, 2017 by VA, Hotel Management
Our apologies for the inconvenience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Apr 28, 2017
Very nice and clean!! Loved our room and the young girl at the front desk was very helpful with my 101 questions.....good breakfast layout...pool and hot tub!! Will be back!!
Comment from Hotel Management
May 20, 2017 by VA, Hotel Management
Thank you for your review! We're glad you enjoyed your stay, and our staff was able to accommodate! We look forward to your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyed our stay

Posted Apr 27, 2017
Really nice hotel, clean comfortable, and the young girl at the front desk made our check in easy and answered a million questions for us!!!
Comment from Hotel Management
May 20, 2017 by VA, Hotel Management
Thank you for your review!
5 out of 5
by Annette

Posted Mar 12, 2017 on Hotels
Comment from Hotel Management
May 20, 2017 by Val, Hotel Management
Thank you for the excellent review!
5 out of 5
Recommended
for Everyone
by A verified traveler

just stayed one night for the ritchie bros auction

Posted Mar 7, 2017
everything was good, just stayed one night, went to the ritchie bros. auction
Comment from Hotel Management
Mar 9, 2017 by VA, Hotel Management
Thank you for your review! We're glad you enjoyed your stay! We always enjoy having Ritchie Brothers guests with us ! Be sure to reserve for the next auction! See you then!
4 out of 5
by Jody

Business trip with the comforts of home.

Posted Feb 24, 2017 on Hotels
Always a pleasure. Best part of my trip is going back to the hotel at night. Room always feels like home.
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Thank you for your review Jody! We're glad you enjoyed your stay! We do our best to make our guests feel a "home away from home" comfort!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Accomodations

Posted Feb 21, 2017
I was shocked that I could here me neighbor clear as a bell through the door between the rooms (107). I'm not one to complain because I sleep like a rock, but they should place a thicker door or something...
Comment from Hotel Management
Feb 23, 2017 by va, Hotel Management
Thank you for your feedback. Our apologies for your discomfort. Please come again, we'll be sure to assign an unattached room.