Interior

Reviews of Courtyard San Francisco Fisherman's Wharf

3 out of 5
Courtyard San Francisco Fisherman's Wharf
580 Beach St, San Francisco, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 571 out of 1006 reviews" "
Rating 8 - Good. 340 out of 1006 reviews" "
Rating 6 - Okay. 64 out of 1006 reviews" "
Rating 4 - Poor. 19 out of 1006 reviews" "
Rating 2 - Terrible. 12 out of 1006 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and price was amazing! Staff makes you feel safe & very friendly 😊
Stayed 1 night in Apr 2024
Response from General Manager on Apr 18, 2024
Dear Rachael, Thank you for choosing Courtyard San Francisco Fisherman's Wharf and for your great feedback. We are pleased you not only enjoyed our ideal location but also found us to be of excellent value. We take great pride in delivering friendly, professional service to all our guests, so we appreciate your generous remarks. Thank you once again; it will be our pleasure to welcome you back on your next visit to the area.Sincerely,Julia Castano,General Manager

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Oversized room with a comfy bed. The hotel is located within walking distance from the Pier 39. Overall it’s a great value for the money.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 12, 2024
Dear Jacqueline, We can't thank you enough for your outstanding feedback. We are pleased to know that our spacious accommodations and ideal location met your expectations, especially considering the value we strive to offer. Our top priority is your satisfaction, and we are glad to have delivered a great experience at a great price! Thank you for choosing Courtyard San Francisco Fisherman's Wharf, and we hope to see you again soon.Sincerely,Julia Castano,General Manager

8/10 Good

Scott

Traveled with partner
Great location
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 8, 2024
Dear Scott, Thank you for your feedback. We agree our location in the heart of Fisherman's Wharf does not get any better with walking distance to destinations such as Pier 39, Ghirardelli Square, and North Beach. It was a pleasure hosting you, and we look forward to seeing you at Courtyard San Francisco Fisherman's Wharf again soon. Sincerely,Julia Castano,General Manager

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was facing Beach Street and we were woken up at 4:30am eveny morning by garbage pickup out front on the street.
Stayed 4 nights in Mar 2024
Response from General Manager on Apr 5, 2024
Dear Steven, Thank you for your review of Courtyard San Francisco Fisherman's Wharf and your kind rating. We hope you enjoyed your overall stay. However, we are sorry for the noise issues you experienced during your stay and that your sleep was disrupted. Your comments will be shared with the appropriate individuals as we continually strive to improve our overall guest experience. We hope to see you again on your next visit.Sincerely,Julia CastanoGeneral Manager

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly and helpful, room a good size. King bed comfortable and location fabulous
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 4, 2024
Dear Mary, Thank you for your kind feedback. Located in the heart of Fisherman's Wharf, we are pleased to offer comfortable accommodations and fantastic service provided by our courteous associates. We appreciate you for taking time out of your day to recognize our efforts. We hope to see you at Courtyard San Francisco Fisherman's Wharf again soon. Sincerely,Julia Castano,General Manager

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely fabulous stay - everyone was so friendly and helpful, the beds are so comfortable, rooms clean, breakfast delicious. Had a room overlooking the laneway which was a bit noisy at times but no too much of an issue. Thank you!
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 2, 2024
Dear Joanne, Thank you for letting us know your stay was great and that our courteous associates left a great impression on you. We are pleased your room provided every comfort you needed and that you enjoyed the delicious breakfast. It was a pleasure hosting you at Courtyard San Francisco Fisherman's Wharf, and we look forward to welcoming you back soon.Sincerely,Julia Castano,General Manager

10/10 Excellent

Edgar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Mar 2024
Response from General Manager on Mar 30, 2024
Dear Edgar, Thank you for choosing Courtyard San Francisco Fisherman's Wharf and for sharing your feedback. Ensuring easy access to the best of San Francisco is one of our top priorities, and we are delighted to know t that our convenient location near Ghirardelli Square, North Beach, and other attractions met your expectations. We look forward to welcoming you back again soon.Sincerely,Julia Castano,General Manager

10/10 Excellent

Melody, Kelowna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 27, 2024
Dear Melody, Thank you for your outstanding rating. We are glad that we exceeded all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Courtyard San Francisco Fisherman's Wharf. Sincerely, Julia Castano, General Manager

8/10 Good

Ruslan, Boca Raton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was an issue - valet expensive
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 26, 2024
Dear Ruslan, Thank you for choosing Courtyard San Francisco Fisherman's Wharf and for your nice rating. We are happy to see that your overall time with us was pleasant; however, we regret any inconvenience you faced with our parking and your dissatisfaction with the fees. We review our pricing regularly to make sure that we are priced competitively. We appreciate your business, and we hope to see you again the next time you visit the area. Sincerely, Julia Castano, General Manager

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to many areas . Very clean hotel and excellent customer service. Felt very safe here! Would definitely stay again .
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 24, 2024
Dear Carol, Thank you for choosing Courtyard San Francisco Fisherman's Wharf and sharing your feedback. We are thrilled to know you were pleased with our ideal location, well-maintained property, and outstanding service. It was a pleasure to host you, and we look forward to your next visit. Sincerely,Julia Castano,General Manager

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot near the wharf and piers! We didn’t have a hire car during this part of our trip but everything we needed was all walking distance!
Stayed 4 nights in Feb 2024
Response from General Manager on Mar 24, 2024
Dear Jessica, Thank you for being our guest at Courtyard San Francisco Fisherman's Wharf and sharing your experience. We are delighted to know you enjoyed your stay with us and that you were especially pleased with our ideal location. It was a pleasure to host you, and we look forward to your return visit. Sincerely,Julia Castano,General Manager

10/10 Excellent

Andres

Traveled with partner
Liked: Cleanliness, staff & service
We enjoyed our time here. Wish there was free parking thou
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 23, 2024
Dear Andres, Thank you for choosing us and for taking the time to post a review. We are delighted to have met your expectations. It was our pleasure accommodating you, and we hope you will make Courtyard San Francisco Fisherman's Wharf your home away from home whenever your travels bring you to our city. We look forward to your next visit. Sincerely, Julia Castano, General Manager

10/10 Excellent

Z

Liked: Cleanliness, property conditions & facilities
Friendly front desk staff.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 14, 2024
Dear Guest, Thank you for your review regarding your stay at Courtyard San Francisco Fisherman's Wharf. It is a pleasure to know we were able to exceed your expectations. We strive to ensure every guest has a comfortable and relaxing stay, and we are glad that our front desk team was able to achieve that. Thank you again for being our guest, and we look forward to welcoming you back on your next visit to San Francisco. Sincerely, Julia Castano, General Manager

10/10 Excellent

Connie, Coquitlam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location, close to restaurants, shopping, Pier 39 and the cable cars. The restaurant is convenient for grabbing a coffee and light breakfast.
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 13, 2024
Dear Connie, Thank you for your wonderful review of your stay at the Courtyard San Francisco Fisherman's Wharf. We are delighted that our convenient location was perfect for your needs and that you enjoyed our breakfast at Table 580 Fisherman's Wharf. It was a pleasure to have you as our guest, and we look forward to welcoming you back to the area. Sincerely, Julia Castano, General Manager

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from General Manager on Mar 11, 2024
Dear Shannon, Thank you for choosing Courtyard San Francisco Fisherman's Wharf. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Julia CastanoGeneral Manager

10/10 Excellent

Amanda

Stayed 1 night in Mar 2024
Response from General Manager on Mar 29, 2024
Dear Amanda, Seeing such a positive rating is always a delight, as it tells us that we have succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to Courtyard San Francisco Fisherman's Wharf soon. Sincerely, Julia Castano, General Manager

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 5, 2024
Dear Matthew, Thank you for your excellent rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We look forward to many more visits to Courtyard San Francisco Fisherman's Wharf. Sincerely,Julia Castano,General Manager

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient!
Stayed 2 nights in Feb 2024
Response from GENERAL MANAGER on Feb 28, 2024
Dear Ronald, Thank you for taking the time to share that your stay at Courtyard San Francisco Fisherman's Wharf was perfect in every way. We appreciate you mentioning how much you enjoyed our ideal location, and we hope we will be your home whenever you are in the area.Sincerely,Julia Castano,General Manager

10/10 Excellent

Adolf

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 27, 2024
Dear Adolf, Thank you for the excellent review of your stay at Courtyard San Francisco Fisherman's Wharf. We are pleased you found our convenient location to be perfect for your visit. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Sincerely,Julia Castano,General Manager

10/10 Excellent

Duru

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Friendly service at the front desk and good house keeping. Room was clean and comfortable.
Stayed 5 nights in Jan 2024
Response from General Manager on Jan 17, 2024
Dear Duru, Thank you for the great review of your visit to Courtyard San Francisco Fisherman's Wharf. We are pleased everything went great for you during your visit and that our wonderful location and immaculate accommodations made it even better. We are also glad to know that you enjoyed our front desk experience and that our housekeeping team left a positive impression on your stay. We will enjoy sharing your compliments with them. We look forward to having you back soon.Sincerely,Julia CastanoGeneral Manager

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from General Manager on Jan 14, 2024
Dear Lisa, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Courtyard San Francisco Fisherman's Wharf. We look forward to your return and wish you all the best with your future travels.Sincerely,Julia CastanoGeneral Manager

8/10 Good

Luis, Kellyville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from General Manager on Jan 9, 2024
Dear Luis, Thank you for choosing Courtyard San Francisco Fisherman's Wharf. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Julia CastanoGeneral Manager

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great winter trip to Shaky Town
We spent 3 days in San Fran. The hotel is perfectly placed for tourists and we got to do a lot in a short time. Highly recommend the Courtyard by Marriott
Stayed 3 nights in Jan 2024
Response from General Manager on Jan 9, 2024
Dear John, Thank you for choosing Courtyard San Francisco Fisherman's Wharf for your winter trip and for sharing your kind comments with fellow travelers. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. We are thrilled you had an excellent experience and were able to take advantage of our fantastic location. Thank you again for your recommendation, and we look forward to your next visit.Sincerely,Julia CastanoGeneral Manager

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel. The guest service could be improved. Great location.
Stayed 4 nights in Dec 2023
Response from General Manager on Jan 9, 2024
Dear Guest, It is wonderful to hear how much you enjoyed your stay at Courtyard San Francisco Fisherman's Wharf. We are pleased that you enjoyed our prime location. Furthermore, we have noted your feedback about improving our hospitality and appreciate the constructive comment as we always want to hear how we can enhance our guest experience. We are thrilled that your overall experience was positive, and we hope we have the chance to welcome you back in the near future!Sincerely,Julia CastanoGeneral Manager

10/10 Excellent

CHANOKPORN

Stayed 3 nights in Dec 2023
Response from General Manager on Jan 9, 2024
Dear CHANOKPORN, Thank you for the high rating. We are delighted your time at Courtyard San Francisco Fisherman's Wharf was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you.Sincerely,Julia CastanoGeneral Manager

10/10 Excellent

Christopher M

Stayed 4 nights in Dec 2023
Response from General Manager on Jan 9, 2024
Dear Christopher, Seeing such a positive rating is always a delight as it tells us that we have succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to Courtyard San Francisco Fisherman's Wharf soon!Sincerely,Julia CastanoGeneral Manager

10/10 Excellent

Christopher

Stayed 3 nights in Dec 2023
Response from General Manager on Jan 9, 2024
Dear Christopher, Thank you for the great rating. We always work hard to provide a high-quality experience for all our guests, so it is terrific to hear that you had such an enjoyable stay at Courtyard San Francisco Fisherman's Wharf. We would love to host you again someday for yet another unforgettable visit.Sincerely,Julia CastanoGeneral Manager

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. There's a pizza place across the street that was opened late on Christmas day that we were able to eat at.
Stayed 2 nights in Dec 2023
Response from General Manager on Jan 6, 2024
Dear Dean, Thank you for the great review of your stay at Courtyard San Francisco Fisherman's Wharf. We are pleased you found our prime location with proximity to restaurants to be perfect for your visit. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Sincerely,Julia CastanoGeneral Manager

8/10 Good

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from General Manager on Mar 3, 2024
Dear Tony, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Courtyard San Francisco Fisherman's Wharf. We hope to have the pleasure of doing so again on your next visit to the area.Sincerely,Julia Castano,General Manager

10/10 Excellent

DANIEL, Honolulu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location Great value
Stayed 6 nights in Dec 2023
Response from General Manager on Jan 2, 2024
Dear Daniel, What a pleasure to read your outstanding review about your time at Courtyard San Francisco Fisherman's Wharf. Thank you for mentioning our excellent value. We are thrilled you had an excellent experience and were able to take advantage of our fantastic location. We enjoyed hosting your visit, and we would love to welcome you back the next time you are in the area.Sincerely,Julia CastanoGeneral Manager

10/10 Excellent

Monica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Dec 2023
Response from General Manager on Dec 31, 2023
Dear Monica, We want to thank you for choosing to stay with us at Courtyard San Francisco Fisherman's Wharf. We are thrilled to receive your thoughtful review and are delighted to learn you found our hotel to be so comfortable and completely spotless. It would be an honor to host you again when you return to San Francisco. Have a wonderful day, and travel safely. Happy Holidays, and have a great New Year.Sincerely,Julia CastanoGeneral Manager

10/10 Excellent

Harselani

Traveled with family
It’s convenient to the pier no need driving. Staff was friendly and helpful
Stayed 3 nights in Dec 2023
Response from General Manager on Dec 27, 2023
Dear Harselani, What a pleasure to read your outstanding review about your time at Courtyard San Francisco Fisherman's Wharf. Thank you for mentioning our courteous and attentive hospitality; we will be glad to share your compliments with them. We are thrilled you had an excellent experience and were able to take advantage of our fantastic location. We enjoyed hosting your visit, and we would love to welcome you back the next time you are in the area. Thank you again for the feedback.Sincerely,Julia CastanoGeneral Manager

10/10 Excellent

Subbaramu, Cumming

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and beds, friendly staff. we enjoyed our stay. Pier 39, crooked stree, Ghirardelli are very walkable
Stayed 3 nights in Dec 2023
Response from General Manager on Dec 26, 2023
Dear Subbaramu, Thank you for sharing your feedback regarding your recent stay at Courtyard San Francisco Fisherman's Wharf. Wishing you a Happy Holidays and a Joyous New Year! We are delighted to hear that you enjoyed our convenient location, spotless accommodations, and courteous service. We look forward to welcoming you back the next time you are in the area.Sincerely,Julia CastanoGeneral Manager

10/10 Excellent

James

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent stay. The only drawback was the excessive valet cost of $65 per night to park your car. Ridiculous! Otherwise a great stay
Stayed 1 night in Dec 2023
Response from General Manager on Dec 23, 2023
Dear James, Thank you for choosing Courtyard San Francisco Fisherman's Wharf and sharing your feedback. We are delighted to hear that your experience was exceptional. However, we regret that you found our parking fee to be high. We review our pricing regularly to make sure that we are priced competitively. We look forward to welcoming you back in the future.Sincerely,Julia CastanoGeneral Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from General Manager on Dec 22, 2023
Dear Guest, Thank you for the wonderful rating for Courtyard San Francisco Fisherman's Wharf. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Sincerely,Julia CastanoGeneral Manager

8/10 Good

Lodimer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from General Manager on Dec 21, 2023
Dear Lodimer, Thank you for choosing Courtyard San Francisco Fisherman's Wharf and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back soon again.Sincerely,Julia CastanoGeneral Manager

10/10 Excellent

Kyle

Response from General Manager on Feb 7, 2024
Dear Kyle, Thank you for the high rating! We always work hard to provide a high-quality experience for all our guests, so it's great to hear that you had such an enjoyable stay at Courtyard San Francisco Fisherman's Wharf. We'd love to host you again someday for yet another unforgettable visit.Sincerely,Julia CastanoGeneral Manager

10/10 Excellent

Belinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, very helpful. We had a room that didn’t face the road so it was very quiet. Rooms were clean and beds comfortable. Was close enough to fisherman’s wharf to make it easy to get to places but far enough back to avoid all the street noise. We would definitely stay here again.
Stayed 4 nights in Dec 2023
Response from General Manager on Dec 17, 2023
Dear Belinda, Thank you for choosing Courtyard San Francisco Fisherman's Wharf for your recent stay. We are glad to know that you enjoyed our comfortable accommodations, attentive staff, and our prime location. We appreciate your feedback and we look forward to hosting you back soon.Sincerely,Julia Castano

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great locatio. Very convenient location for Fishermans Warf. Rooms are big and clean, some of the common areas need a but of updating. Elevators are [n particular need of work. Staff was very nice. Overall a great location would recomend for sure.
Stayed 3 nights in Dec 2023
Response from General Manager on Dec 12, 2023
Dear Mike, Thank you for the review of your stay at Courtyard San Francisco Fisherman's Wharf. We are pleased you enjoyed our convenient location and relaxing accommodations. We also appreciate you mentioning our friendly associates. However, we are sorry you felt some aspects of our property needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization of our hotel.It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Sincerely,Julia CastanoGeneral Manager

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fisherman's Wharf is one block behind the property. Fabulous location. Staff went out of their way for me
Stayed 7 nights in Nov 2023
Response from General Manager on Nov 30, 2023
Dear Marilyn, What a pleasure to read your outstanding review about your time at Courtyard San Francisco Fisherman's Wharf. We are thrilled you had an excellent experience and were able to take advantage of our fantastic location. We appreciate you letting us know our associates went over and above in handling your requests. We enjoyed hosting your visit, and we would love to welcome you back the next time you are in the area. Thank you again for the feedback.Sincerely,Julia CastanoGeneral Manager

8/10 Good

Kristine

Stayed 3 nights in Nov 2023
Response from General Manager on Dec 17, 2023
Dear Kristine, We are happy you chose Courtyard San Francisco Fisherman's Wharf for your recent visit to San Francisco. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Julia Castano

10/10 Excellent

Samson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice accommodations. Great place to stay if you're ever visiting San Francisco. Love the convenient location, walking distance to Fisherman's Wharf, Pier 39 & Lombard Street, plus it's next to the F Streetcar Railway Line if you want to go to other parts of the city. Lots of souvenir shops and restaurants around nearby. Shout out to Sarah for a warm friendly welcome when I was visiting family for Thanksgiving, very helpful and she's a role model of what front desk staff should be! Will definitely consider staying here again.
Stayed 4 nights in Nov 2023
Response from General Manager on Nov 29, 2023
Dear Samson, What a pleasure to read your outstanding review about your time at Courtyard San Francisco Fisherman's Wharf. We are thrilled you had an excellent experience and were able to take advantage of our fantastic location. We are also glad that you loved our accommodations. It is great to know that our associates made your stay more comfortable. Making our guests feel at home is what we love to do, and we will enjoy passing along your kind compliments to Sarah. We appreciate you sharing your feedback and love knowing you will return soon.Sincerely,Julia CastanoGeneral Manager

10/10 Excellent

Maria de la Luz

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo es maravilloso, la ubicación es excelente, los cuartos son muy cómodos
Stayed 7 nights in Nov 2023
Response from General Manager on Dec 5, 2023
Dear Ms. Luz, What a pleasure to read your outstanding review about your time at Courtyard San Francisco Fisherman's Wharf. Thank you for mentioning our comfortable accommodations! We are thrilled you had an excellent experience and were able to take advantage of our fantastic location. We enjoyed hosting your visit, and we would love to welcome you back the next time you are in the area. Thank you again for the feedback.Sincerely,Julia CastanoGeneral Manager

10/10 Excellent

Stacy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to In and Out Burger!
Stayed 1 night in Nov 2023
Response from General Manager on Nov 29, 2023
Dear Stacy, Thank you for the excellent review of your stay at Courtyard San Francisco Fisherman's Wharf. We are pleased you found our convenient location near In and Out Burger to be perfect for your visit. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Sincerely,Julia CastanoGeneral Manager

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in SF
Great hotel-brilliant location, friendly/helpful staff, comfy beds and clean rooms and accessible.
Stayed 3 nights in Nov 2023
Response from General Manager on Nov 21, 2023
Dear Jessica, Thank you for choosing Courtyard San Francisco Fisherman's Wharf. We are delighted to learn that you loved our location, accommodations, and our comfortable beds. We appreciate you letting us know our associates went over and above in handling your requests. Thank you again for making us your home away from home whenever you visit San Francisco. We look forward to your next stay, and until then, we wish you safe travels.Sincerely,Julia CastanoGeneral Manager

8/10 Good

Zack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
?
Stayed 3 nights in Nov 2023
Response from General Manager on Nov 7, 2023
Dear Zack, Thank you for choosing Courtyard San Francisco Fisherman's Wharf. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Julia CastanoGeneral Manager

6/10 Okay

Niall

Liked: Staff & service
Hotel can be noisy at nighttime and unable to use stairs to go between floors except 1st floor as you need a key to open the doors from the stairs.
Stayed 6 nights in Oct 2023
Response from General Manager on Nov 5, 2023
Dear Niall, Thank you for taking the time to review our hotel. We strive to deliver a memorable hotel experience in all aspects. San Francisco is a vibrant city, and like other great cities, street noise can occasionally be a factor. Please accept our apologies for any noise issues you experienced from outside the hotel. We are grateful for your patience, and we want you to know our front desk is always available to help make your stay as comfortable as possible. Furthermore, we regret any inconvenience you had with our way to access the stairs. Thank you for choosing us, and we hope you will give us another chance the next time you visit the area.Sincerely,Julia Castano,General Manager

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, I would like to say how welcoming the staff are. Especially Manager Jalen. Gave first class service. Nothing was too much trouble. Very professional and went above and beyond. Also front of house Sarah and Adriano. Credit to the hotel. So polite and full of knowledge. Great to chat to all three of them. The hotel itself is in a perfect location. The room has everything you need. Definitely recommend and will absolutely stay here again. Thank you for making our stay.
Stayed 12 nights in Oct 2023
Response from General Manager on Nov 4, 2023
Dear Daniel, We are incredibly pleased you enjoyed your stay at Courtyard San Francisco Fisherman's Wharf, and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. We will share your kind words with Jalen, Sarah, Adriano, and the entire team. We also appreciate you mentioning our convenient location and well-appointed accommodations. Thank you for your recommendation, and we love knowing you will return soon. Sincerely,Julia Castano,General Manager

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location great!
Comfortable, spacious and clean. Excellent location. Safe atmosphere. Walking distance to some of the best spots in San Francisco. Staff very friendly.
Stayed 2 nights in Oct 2023
Response from General Manager on Nov 1, 2023
Dear Julie, What a pleasure to read your outstanding review about your time at Courtyard San Francisco Fisherman's Wharf. Thank you for mentioning our fresh, spotless accommodations! We are thrilled you had an excellent experience and were able to take advantage of our fantastic location. We are also glad that you loved our friendly associates. We enjoyed hosting your visit, and we would love to welcome you back the next time you are in the area. Thank you again for the feedback.Sincerely,Julia CastanoGeneral Manager

10/10 Excellent

Betty Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from General Manager on Oct 31, 2023
Dear Ms. Jean, Thank you for being our guest and for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Courtyard San Francisco Fisherman's Wharf. We look forward to your return and wish you all the best with your future travels.Sincerely,Julia CastanoGeneral Manager