Ratings based on 5,043 Verified Reviews

3.9 out of 5
85% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel close to Fisherman's Warf

Posted Jan 15, 2018
Pros: Walking distance to
Cons: Hotel rooms are well used and need updating....
Reserved King Bed..offered room with what we thought would be 2. Queens. Instead room had 2 full size beds.......
3 out of 5
by A verified traveler from Denver

Posted Jan 12, 2018
Extremely noisy. Could not sleep. Everything else was ok. Stayed four nights. Now know why room came with earplugs.
3 out of 5
by A verified traveler

Posted Jan 7, 2018
Very noisy because rooms next to busy street with lots of buses passing by.
2 out of 5
by A verified traveler

Very rude staff

Posted Jan 7, 2018
They are very aggressive communication. Don’t listen before answer. Front desk, consierge, breakfast from desk. Very nice room service and waitress
5 out of 5
Recommended
for Everyone
by A verified traveler from bakersfield

Nice a walk away from fisherman’s wharf

Posted Jan 5, 2018
Hotel was nice and clean it even has a happy hour bar with a pool table bartender Erica was amazing
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location. Clean.

Posted Jan 2, 2018
Expensive parking. Expensive breakfast buffet. Great location and friendly staff. Noise level bad! Could hear the music and talking with a baby crying every night from the Room next To us !! Horrible!!
1 out of 5
by A verified traveler from san jose

New year

Posted Jan 2, 2018
Staff are not responsive, management below zero. They charged $57 for the parking and then said “we don’t ha e enough space and you should wait till somebody gets out!” Or “when you park, you should not leave, if you leave it would be your responsibility to find a parking!” Moreover, the room was practically at the intersection, too noisy!
4 out of 5
Recommended
for Everyone
by A verified traveler

Walking distance to main atttractions

Posted Dec 30, 2017
Pros: Close proximity to sightseeing. Staff was friendly. Room was promptly cleaned on a daily basis as we had breakfast. Kids enjoyed the pool.
Cons: Disappointed that fireplace in pool area was not in working condition. No refrigerator or microwave in room.
Location: Conveniently located just blocks from Fisherman's Wharf, Ghirardelli Square, Pier 39, Lombard Street and much more.
Parking is steep at $57 a night, but at least you get in-and-out privileges. Overall, very happy with our stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 30, 2017
Easy walking distance to tourist attractions such as Fiherman's Wharf, Pier 39 & Ghirardelli Square.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel

Posted Dec 29, 2017
Pros: proximity to wharf
Location: lots of activity to do on the wharf. also lombard street is a must see and it is a short walk though up hill. nice exercise!
two blocks from the main drag of the wharf. a few blocks from lombard street. active area. clean hotel with good staff