Ratings based on 1,780 Verified Reviews

4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from SLC, Utah

Great Hotel in an Amazing Location!

Posted Nov 16, 2017
Pros: clean and comfortable with a great location
Location: loved the location. so close to Ghirradelli square, the wharf, and so many attractions. Also amazing that the muni buses stop just out front.
We love this hotel. We stay here nearly every time we go to San Francisco. It is clean, the staff is friendly, and the location is wonderful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Nov 15, 2017
Was very easy to get to a lot of the sights we wanted to see n the hotel staff was extremely helpful to get us where we wanted to ho
Comment from Hotel Management
Nov 15, 2017 by Allen, Hotel Management
Thank you for your 4 out of 5 review. A lot of our guests enjoy the close proximity that our location offers for the top sights to see in San Francisco. I truly hope that you visit us again when you return to San Francisco.
2 out of 5
by A verified traveler from SoCal

Hidden costs

Posted Nov 6, 2017
I had no Idea they were going to charge me $59 for parking and the room service was super expensive. Otherwise the room was okay and the staff friendly.
Comment from Hotel Management
Nov 10, 2017 by Andy D, General Manager, Hotel Management
Dear John, Thank you for your feedback. I am sorry our prices of additional services surprised you. We do provide as much information as we can on our website. San Francisco is a very expensive city to operate a business and that is reflected in our pricing.
4 out of 5
Recommended
for Everyone
by A verified traveler from Portland, OR

Perfect proximity to the wharf!

Posted Nov 2, 2017
We spent a lot of time dining and shopping on the wharf, so this location was perfect for that. If I were to stay anywhere else it would be in unuion square, but this hotel for cost and location was the best.
Comment from Hotel Management
Nov 3, 2017 by Flor T, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from British Columbia, Canada

Great room, great staff

Posted Oct 17, 2017
Our room was gorgeous and comfortable. The staff were always friendly and welcoming. Some street noise at night but that is to be expected when you stay in the city. Very close to attractions. The only downside was no free wifi. But there are many Starbucks close by. Would stay here again!
Comment from Hotel Management
Nov 15, 2017 by Flor T, Hotel Management
Hello Tamryn, Thank you for your great review and for choosing to at our property. We hope your travels bring you back to our hotel. Have a great day. Flor T
5 out of 5
Recommended
for Everyone
by A verified traveler from Utah

Posted Oct 17, 2017
Nice hotel convinently located to local attractions.
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy Access

Posted Oct 16, 2017
Nicely kept. Workout room could use a few things like free weights, machines, etc. Staff was helpful, and the location gives easy access to all the cool stuff nearby in fisherman's wharf.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location and amazing staff

Posted Oct 9, 2017
Went there for a 2nd honeymoon. Staff and hotel are great!!! Location was good being close to the piers was nice. I would recommend this hotel.
Comment from Hotel Management
Nov 21, 2017 by Allen, Hotel Management
Thank you so much for spending such a special occasion with us. I'm glad that you had a great experience! Allen Chin Director of Operations
4 out of 5
Recommended
for Everyone
by A verified traveler from Utah

Good location and nice room.

Posted Oct 7, 2017
Pros: Conference staff and food were exceptional.
Cons: Provide a microwave and free wi-fi.
Location: Within walking distance of lot's of good food and bay-front activities.
I stayed here for a work conference. The hotel was nice. The staff was really helpful and professional. The food for the conference was exceptional. The location is great. My only complaints are having to pay $12.95 for wi-fi and not having free breakfast or a microwave. For the price of the hotel I would expect those basic amenities. But, a lot of nicer hotels are doing that these days, which is unfortunate.
Comment from Hotel Management
Nov 21, 2017 by Allen, Hotel Management
Good Morning Mark, Thank you for your business here at the Marriott. I'm happy to see that you enjoyed our catered meals during your conference. As a Marriott, we do receive guidance from the brand about what we charge for our WiFi services. As a result that decision is not made at the property level. But I hope you did enjoy our services and great location here at the Wharf. Mark, I hope that you and your family have a fantastic Holiday Season. Allen Chin Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Great hotel , easy access to Fishermans Wharf.

Posted Oct 7, 2017
Pros: Modern clean rooms and nice bar area, great breakfast.
Cons: Nothing really
Location: Easy access to Fisherman's Wharf. Scoma's great sea food restaurant only a short walk.
Only a 1 night stay in SanFrancisco but great location for Fishermans Wharf. Highly recommend Scomas Sea food restaurant.
Comment from Hotel Management
Nov 21, 2017 by Allen, Hotel Management
Good Morning Ian, I only wish that you had more time to stay just the one night with us. You'll just have to come back on an extended weekend and enjoy more of Fisherman's Wharf with us. By the way, I hear that the Sand Dabs at Scoma's are fantastic! Allen Chin Director of Operations