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Was so close everything was within walking distance - brilliant. We had to phone the Night Staff as our shuttle didn't arrive for a pick up at 3.15 am and they phoned us a taxi - nothing was a problem, they were great.
Nice convenient place to stay by the piers. Hotel was decent staff was good to work with. The only complaint I have is for how much the rooms cost per night you still pay $56.00 a night to park.
The people who manage the hotel are wonderful, very accommodating and extremely nice. The room itself is worn but clean. Could use some updating.
Booked though Expedia and had a trouble-free experience for 5 nights in a two-bed nice room on 2nd floor in mid-September 2017. Great compliments to the reception and particularly to the concierge staff, who went out of their way to help with anything we needed. I’ve travelled extensively in my life ...
Great hotel, great location, very clean, very coastal/modern feeling in the rooms, welcoming and staff were excellent- especially with a group of 8 people! My only complaint is the road noise- it's very loud if you have an outside room- 2 couples had outside rooms and it's VERY Loud- bring ear plugs. ...
Good value for the location. Close to Alcatraz departure pier. Very warm in room due to lack of air con. Beds were comfy, parking was free. Room was not ready when we arrived but close enough to everything we went for a walk and it was ready when we returned.
The Holiday Inn served its purpose for us. We did not use any of the facilities because we were not there except to sleep. The beds were comfortable and the room was clean. We were on the 5th floor and it was a little noisy when people were leaving the bar across the street. Great location and we ...
Staff was very accommodating as we arrived by 10am, we were able to get into a room within an hour. It was a convenient location to the main drag, 2 blocks and you are along the bay with all the dining and shopping. My only suggestion would be, a small refrig in the room. This is always a nice perk ...
It is nice and clean, very close to everything. Except some little detail, door keys are not working after first day, sofa bed cannot pull out properly.....
Very efficient and friendly staff. Just a 10 minute bus ride to Pier 39. My only complaint was the loud music from a nearby night club, playing through out the night.
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