Ratings based on 370 Verified Reviews

3.2 out of 5
58% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Essex Junction, VT

Nice hotel. Good location. Great Price.

Posted Nov 30, 2017
Pros: Clean Modern Rooms, Comfortable. Great Rate!
Cons: Breakfast.
Location: We traveled for a Cross Country event at Bowdin Park. Nice park!
Hotel was perfect for a family of 3. Pull out couch worked out well. Room and hotel was clean. The grab and go breakfast is a little lacking... but that is not why we chose to stay at the hotel. Great Price! All good.
Comment from Hotel Management
Dec 1, 2017 by Hotel Management, Hotel Management
Ron, thank you for staying at Extended Stay America and for the feedback. We are delighted to read you were impressed with our convenient location and that you liked your spotless room along with the great value we offer. We have shared your comment with our concerned team members as we plan any changes to our grab-and-go breakfast. It was a pleasure having you as our guest, and we look forward to your next visit when in the area. Sincerely, Hotel Management
3 out of 5
Recommended
for Everyone
by A verified traveler from woodside NY

Good

Posted Nov 27, 2017
Nice area , clean, like the kitchen, we can cook nodle
Comment from Hotel Management
Nov 28, 2017 by Hotel Management  , Hotel Management
Thank you for your stay at our hotel. We're glad that your stay was good overall, but we apologize that we didn't meet all of your expectations. We appreciate you taking the time to write about your experience, and we hope to accommodate you again in the future! Sincerely, Hotel Management 
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 13, 2017
The room had plenty of space for 2 adults and 2 Teens
Comment from Hotel Management
Nov 14, 2017 by Hotel Management, Hotel Management
Thanks for being our guest. We are glad to read you had an overall pleasant visit and liked the spaciousness of your room. Please come back to stay with us the next time you are in the area.    Sincerely, Hotel Management
2 out of 5
by A verified traveler from NY

Only reason I gave it a 2 was the kitchen.

Posted Oct 30, 2017
Skip this hotel. Cons: Low-income guests, slowest WiFi ever encountered (my 4g was faster), beds old or just cheap. Broken toilet seat and few other cosmetic issues in the room. Trash room on the floor close to rooms which makes the hallway smell like trash. Pros: Kitchen. Will not stay here again and I’ve stayed at other Extended stays, which aren’t great but were acceptable.
Comment from Hotel Management
Nov 1, 2017 by Hotel Management, Hotel Management
Darren, please accept our sincere apologies for not living up to your expectations. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is important to us, and we will use it to improve our facilities and service levels going forward. Please consider giving us another opportunity to restore a favorable impression of our hotel in the future. Sincerely, Hotel Management
3 out of 5
by A verified traveler from Billerica, MA

Hotel is ok, but very expensive

Posted Oct 23, 2017
Pros: Location
The hotel was very conveniently located and generally was in good condition. The price, however, far exceeded what I expected to pay and have paid in the past for similar hotel rooms.
Comment from Hotel Management
Oct 24, 2017 by Hotel Management, Hotel Management
Kerry, thank you for your recent stay and for your candid feedback. We want all of our guests to enjoy their stay, and we apologize for any inconveniences you experienced. On a future visit, we would be very appreciative if you would alert the front desk of any issues so they can be resolved immediately. Our entire team is dedicated to ensuring a positive experience for our guests while they are away from home. Thank you again for your feedback, and we would love to welcome you back soon. Sincerely, Hotel Management
2 out of 5
by A verified traveler

Very basic

Posted Oct 23, 2017
No coffee maker in room. No utensils. Noisy Inefficient refrigerator running all the time. Hard pillows. The place needs an update.
Comment from Hotel Management
Oct 25, 2017 by Hotel Management, Hotel Management
We would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. Please be informed, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We will be reviewing our guidelines to provide a better experience for every guest entering our doors. We truly regret the inconvenience caused, and please give us another chance to make it up to you on your next visit to our area. Sincerely, Hotel Management
1 out of 5
by Rebecca from New York

There are so many other options don't pick here

Posted Oct 21, 2017 on Hotels
The rooms smelled like smoke and the accommodations outdated. We did not have bath towels in the room and when I called the front desk they informed me I could get some at the front desk. Terrible experience. There are so many other options within 1/2 mile pick anything else
Comment from Hotel Management
Oct 23, 2017 by Manager, Hotel Management
Rebecca, please accept our apology for not living up to your expectations during your stay and that your non-smoking room had a smoke odor. We truly regret the inconvenience you had and we are working with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We would like to regain your trust and hope to serve you again in the future. Sincerely, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Convenient location

Posted Oct 19, 2017
Convenient location. Close to highways, walking distance to many restaurants, walking path, shopping & village of Fishkill. Do not get a room near tennis court. Very noisy & i was told guests could play til 10 pm. There was a group of about 20+ people hanging around tennis court. This is very inconsiderate to other guests who get up at 5 am to go to work. Hours of play should be adjusted accordingly. 10 pm is way too late to be disturbing other guests. . I'd never stay in one of those rooms again. Simon, at the front desk was very professional, friendly & extremely helpful.
Comment from Hotel Management
Oct 20, 2017 by Hotel Management , Hotel Management
Jackie, we're so glad you chose Extended Stay America for your stay. It's a pleasure to read that you were satisfied with our attentive service as well as the hotel's location. We're happy you had a pleasant visit, and we hope to see you again very soon! Sincerely, Hotel Management
3 out of 5
by Enrique

Meh...

Posted Oct 16, 2017 on Hotels
Overpriced for what it is. The beds were extremely uncomfortable and amenities were mediocre at best. Friendly staff. Clean enough. Just overpriced. Shouldn’t be more than $80 a night.
Comment from Hotel Management
Oct 18, 2017 by Manager, Hotel Management
Enrique, thanks for evaluating your stay. We are glad you had an overall pleasant visit and liked our attentive service. Having said that, we apologize that you were not completely satisfied with our beds. Our front desk is available to address issues such as this, and we would have been happy to provide you with another room upon request. We appreciate your business and sincerely apologize that we failed to provide you with a good night's sleep. Thank you for bringing this to our attention. We hope you will give us another chance to prove ourselves to you in the near future. Sincerely, Hotel Management
1 out of 5
by A verified traveler

Needs a total renovation!!

Posted Oct 16, 2017
Smelly, dirty, and dated hotel. Each floor had a different gross smell, hotel smelled of cigarettes even though you had to sign stating you would not smoke around the premises, or you would be fined. Dogs barking, dog hair all in the room. They have a small kitchen, but no dishes, silverware, or pots and pans to cook with. Beds and pillows very uncomfortable.
Comment from Hotel Management
Oct 18, 2017 by Hotel Management , Hotel Management
It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is not acceptable by our standards, and we will be reviewing and altering our guidelines to provide a more wonderful experience for every guest entering our doors. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. Thank you again for your candid feedback as this helps us to improve the experience for future guests. Sincerely, Hotel Management